Walmart Marketplace

In 2009, Walmart launched Walmart Marketplace on Walmart.com. It allows sellers worldwide to offer products alongside Walmart to online customers. The marketplace model is similar to that of Amazon and eBay.

10 reviews today, 7,356 reviews, 24,678 sellers

Recent reviews

I came to leave a poor review and just read the post by Allison. I, too, was in the same position of this business trying to charge $43 for a returned item and I paid to return shipping so it would have been $55 total !!! I am also getting the charge refunded due to Walmart customer service. This is extremely frustrating and appears to be a very “shady” business practice. Too many quality vendors to deal with and avoid this business. Warning to just shop elsewhere!

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I came to leave a poor review and just read the post by Allison. I, too, was in the same position of this business trying to charge $43 for a returned item and I paid to return shipping so it would have been $55 total !!! I am also getting the charge refunded due to Walmart customer service. This is extremely frustrating and appears to be a very “shady” business practice. Too many quality vendors to deal with and avoid this business. Warning to just shop elsewhere!

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I ordered some bedside tables from these people and when I ordered them the return policy said it was returnable to the store. I ended up finding some other tables so I took my unopened boxes to Walmart in Houma, LA to return them and surprise surprise they cannot take them back because it was not shipped by Walmart. Well i find that very funny when the app told me i could return it to the store. Also find it funny that I paid Walmart and not only will they not take the item but if I want to return it I will have to pay a $20 shipping fee and a 20% restocking charge. This is total bullshit and I will never order anything from Gymax again. Walmart is also losing my business because of their very unhelpful employees and terrible customer service. I had to put 1 star to submit this review but they both deserve a 0 rating.

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I have been having the hardest time canceling an order and still have not been able to cancel my order. I called and didn't even get a answer and wasn't even sent to a voice mail. I have sent an email so I guess ill see if that works but who knows.

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I bought 2 electronic mouse traps. Neither worked ever. Light comes on then goes off.

Do not order from them not even through Walmart.

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I wished I had seen these reviews before I ordered from them! I sent back my damaged item and still haven’t gotten my refund! Called this company and got the run around! I can’t believe Wal Mart lets them continue to sell off of their website! Will be calling Wal Mart Marketplace to complain as well! This company is the WORST! Do not buy from them!!!!

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Poor quality and wrong return directions given

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Terrible customer service and extremely rude CEO. Asking a customer to pay over $50 more for the item in return shipping is insane. I’m sorry you don’t make money off the sale but I didn’t establish your business processes that was your choice. Thank god walmart customer service took care of me and is reporting the vendor.

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Scam! I ordered a brick wall paper and it looked different in person so I wanted to return it but walmart said to contact them for refunds... they were like we don't make enough money is it okay we give you $2.00 and you keep the wall paper, I was like awww sure.... but now am mad because am not the one petty for waiting for $2.00 refund and not recieving it....I still haven't gotten my $2.00 but am not dumb I just read what every body else wrote which means they been robbing people, ....so is not okay, it's not like oh let's decrease the amount of refund get them to feel bad for us then never give them the refund and they will look stupid for arguing over such a less amount of money for so long and not feeling bad for us and letting it go.... give me my damn money back!!!!

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I ordered a new cell phone but received a clearly used one, open and in very bad shape. Total ripoff.

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Absolutely horrible! I ordered a swimsuit in a 3XL was sent a 4XL. I had already reordered due to ordering a different swimsuit in the same size and was way too big so figured this would be the same. I emailed about returning the 4XL as that is not the size i ordered and they told me they would refund me $6?!?!?! $6 I paid $18 why in all that is holy would you only refund me $6 less than half of what i paid for it?!?!?! They told me to keep it ad give it to a sister or friend, I dont want it i want to return it period for a FULL REFUND!

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Product was not the size, number, or authentic. Very disappointed and last time to order from toktokbox. Would leave 0 stars!

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Absolutely worst service. Did not fill my order or respond to emails about my order. Phone # listed on their site is non-working number.

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This company is awful. They are harassing me for wanting to make a return. Do not purchase from them. Walmart should discontinue using this company.

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Company Does Not Hold Up To There 24 Month Return Policy

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This is the worst seller ever. They never respond for the return of an item. I bought a canopy tent and was so hard to fix. I want to return it but no one responds. They are the worst!!! I suggest that no one make a mistake of buying anything from them!

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Ordered universal lawn mower cover that did not fit my mower. I had taken measurements of my lawn mower and shopped extensively to get the right size. The order did arrive earlier than expected and I liked the material. I wish it had fit. I could not find return information online or label to print out for return. Process for returns was more complicated than expected.

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Terrible customer service. Unwilling to return items and totally rude with customers. Dont order from them if possible.

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THEY ARE THE WORST. DO NOT ORDER FROM THEM.

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I ordered curtains for my daughter's room. When the curtains arrived it was not the print I ordered. I contacted Walmart and they could not get a hold of the company. Totally unacceptable business practice. Do not order from GCKG!

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