In 2009, Walmart launched Walmart Marketplace on Walmart.com. It allows sellers worldwide to offer products alongside Walmart to online customers. The marketplace model is similar to that of Amazon and eBay.
37 reviews today, 17,809 reviews, 47,888 sellers
I ordered some items from Walmart.com which were delivered today. In the past all my Walmart.com orders came in boxed in the mail like normal. Today my items were delivered by a man in an unmarked regular car with my items in a Walmart bag. This is the first time something shipped wasn't packaged in an actual box, let alone delivered by some unknown person. While my Walmart "bag" did have a delivery sticker on it I am not happy that the items were just packaged like this. To me it appears they were taken off the (Walmart ??) store shelf, placed in a Walmart bag and someone was told to deliver to my home address. I did get an email confirmation that my items were delivered today so I (hopefully) assume they are okay to use (since they were from the Health & Beauty Department but with everything going on in the world these many days, it's still a bit unnerving to receive personal care items in this way. NOT IMPRESSED!
WOW. I'm also a victim. I ordered a bedskirt on June 10th. The company initiated a shipping label on June 25th. Noting has happened since, other than a refund from Walmart.
I ordered a $100 pool float from this company to be delivered 4 days after the order. After day 14, I contacted them for a refund since the item hadn't shipped yet still. They told me I just need to contact walmart. I will never order from them again. Walmart why would you use such a horrible vendor?
I ordered 2 air conditioners mid-may and never received them! I'm trying to contact them but nothing works and walmart won't do anything about it!! VERY ANGRY!!! If I could give 0 stars i would!!!
Bought a cheese slicer. First time I washed it, it went from silver to dark gray and got everything black. My hands and paper towel I used to try to wipe it off were very black. I definitely wiuld not use it on food. I would have liked to give it NO STARS.
This just never ends. Walmart cancelled the order, I thought, and they refunded the money. Would have thought that is the end of the story. Well surprise surprise surprise. I get an email today from Walmart/Bayside saying they were shipping my order. I look at the shipping information and it is still the same stuff....they got a label from the USPS in May, but USPS never received a package. BUT Bayside made sure they hit my charge card AGAIN!!!
Poor quality! Returned the product but have not received my refund for returned items even though tracking shows they received it over a month ago! Have not been able to reach anyone to find out why. I will NOT do business with this seller again and I urge others to think twice before doing business with them. I wish I would have read the reveiws prior to ordering. Zero stars! Unfortunately have to give them 1.
We ordered a cell phone on walmart.com There was no indication that this would be a USED phone as in the description it said 'NEW condition'. I would expect a hint like 'refurbished' in the item description or something similar to indicate that this would be a used item. The screen was lightly scratched and the accessories were not all complete as expected and mismatching. What a disappointment! When returning it to the store on the same day we received it, it turned out it was not even sold by Walmart, but by Cellfeee - a 3rd party seller. So now the phone gets shipped back to them as Walmart does not take any responsibility over the item sold by them, and we have to wait a few weeks for the refund. Very disappointing to misguide the customer in such an awful way. The money spent on a useless warranty is definitely lost.
ordered an air conditioner late May, said it would take a month to get in, still hasn't left he shipping area. total scam, should be illegal. end the 1%
Hello,
Trying to get a phone number or some form of contact for performing a return. Please contact me back.
I ordered a product (Hair Clippers) and was delivered by May 11, 2020. I tried to use the product and it did not operate as expected so tried to return it 4 days later. On May 15, 2020, as I was trying to return the item, I was told by Walmart before even stepping up to the counter that this item could not be returned at that time due to COVID. I then waited another month and then tried again but lo and behold, I get told that they could not return and had to reach out to JTIDirect for a refund. I then sent them an e-mail to get a return and they told me that time passed and could not refund. How is that possible when Walmart could not return nor did they even tell me anything when I first went in. Very upset that JTIDirect did not want to do anything either so I get stuck with some clippers that do no good to me. Worst sell and company to buy from. NEVER AGAIN
Just received my order (Virgin Mary Statue). The box isn't damaged but the statue is broken at the center I am sorry that I ordered from Fox Valley because now I have to pay shipping to get a replacement, as well as the waiting and hassle of returning the item. unless they change this policy will not order any more items.
Never received the swimsuit!!! Received 3 rubber rings with glitter on it!! No idea wth they are for or what to do with them!!! WOW wth!!!!
I will never buy from Walmart online again! WLL TECH SOLUTIONS has done a horrible job shipping . No one gives you a clear answer. I’ve been waiting forever for a speaker I paid over 130$ for and no one seems to want to help !
My package (box) arrived opened on both ends. The delivery person walked to my entry area to verify my apartment number but instead of dropping it at the door, and possibly knocking to alert me, he returned to the front patio area and threw it onto the patio. I had no way of knowing it was ever delivered if I had not seen him throw it (opened) onto the patio. There is also a pillar by my front door where all delivery people leave the package so I can see it when I open my front door. He didn't both to do that either.
I purchased a Netgear AC 1900 Dual Band Router Smart WI FI router and it does not work in my house . I contacted Walmart an they emailed them for me. I got an email back stating they refuse to return it because I am 5 day out of the 30 day return policy. I was going to purchase another system in exchange fron them.
by far the worst customer service I've ever dealt with.
When I ordered it it was only available through this company for $167.00 now WALMART carries it for $139.00
one star is very generous