Walmart Marketplace

In 2009, Walmart launched Walmart Marketplace on Walmart.com. It allows sellers worldwide to offer products alongside Walmart to online customers. The marketplace model is similar to that of Amazon and eBay.

17 reviews today, 6,361 reviews, 22,594 sellers

Recent reviews

I advise against purchasing from this company! The 30 day return policy is a joke. Contacted to get info to return and was offered 18%, when I replied that it was not acceptable they have increased to 28% ... what the heck??!! I want to return for a FULL refund. Don't waste your time or your hard earned money.

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I need to return this item. Please contact me for a return label.

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DESIGN TACTICS IS THE SELLER....Ordered Alcatel Trac phone. Phone wouldn't activate. Customer service said our area not compatible with sim card. Although they sold us wrong phone for our area wanted us to pay for new sim card. Returned phone now seller won't pay back $7 shipping even though return dept. assured us they would. Very bad service. They do this to just 20 customers a day and they have $140.00 for that day. Nice scam. Sell wrong phone for area and make some money. O stars. This is an Alcatel Trac Phone. If I could afford that $7 , I wouldn't be buying the cheapest phone on the planet.

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This is the WORST rip off company I have ever ordered from through Walmart.com. A product arrived damaged and I returned it without ever getting a replacement or refund. Emails and phone call were all dead ends.

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NEVER NEVER ORDER FROM THIS COMPANY. THE ITEMS IN THE PICTURE ARE NOT WHAT YOU ARE GETTING FROM THE COMPANY. THE PRODUCT IS VERY CHEAP LOOKING. THEY DO NOT WANT TO GIVA FULL REFUND. IF I COULD I WOULD GIVE A ZERO

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I ordered a bottle of WEN and it smells like perm solution, I am so unhappy! The good thing is that it came fast, the bad thing is Walmart won't take it back, so hopefully they will-

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I ordered a work out vest and it was so small. Can't get my money back not a happy customer. I will never buy anything from them again. Had to give them a star just to post. But I don't recommend it to anyone else

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I'm upset with a portable armoire I purchased online from Walmart the box was completely destroyed when it arrived and there were no instructions

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The "rugs" I received were unbelievably crappy! If I could give them a zero, I would. I seriously doubt that I'll ever get my $56 refund.

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Ordered from them. They got a shipping label but haven't sent item . They do not call back after leaving messages. Very disappointed.

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I ordered a chicken sugar bowl and received a useless item unless you want a 2 headed chicken. Deceitful

I wish I had seen these reviews for CamelCome.

Come on Walmart.com protect your reputation and pull this company from your site.

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Watch came in Chinese. Can’t even use it and of course can’t return to Walmart. Horrible for my 6yo

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so I order from walmart site, USPS indicates my package was delivered IN MY MAILBOX - package is too big first off, and it is not at a neighbor, the office etc. I am done with ordering online, pays just to go into a store....

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I bought a pressure reducing cushion for wheelchairs in Navy Blue from you on Amazon.The fit is great but the velcro straps o the armchair part of the pad are sewn on backwards.I won't be returning this defective item because it cost me time and money.I also think that with a little more thought you could have sewn the velcro in such a way as to have an even better fit over the arms of the wheelchair.That is all.

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Cancelled my order without notifying me

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Ordered a headset from them. It was listed as being shipped then it was cancelled and refunded (presumably).

The message given from the seller was "Hello, I see your order had been refunded after we were notified from the freight carrier that your package had been damaged and or tampered with during shipping. Please accept our apology. The funds have been placed back the method used when placing your order" - Justin Reed.

I did not think he was telling the truth after seeing all of these reviews. I looked into the tracking number and it turned out that the package had a shipping label printed, but had never been dropped at or sent to a USPS facility. They literally never sent the package. Bunch of liars.

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I concur with everyone above. I actually bought a 1400 dollar Dell gaming laptop from them on Amazon, where they appeared to be a regular Amazon insured seller (i.e. Prime eligible, were the first option, didnt say third party seller). Recieved a laptop with software issues. Went to send it back for that, mentioned I would buy a REPLACEMENT from bestbuy as they had a better price. Seller instantly claimed that I was returning the defective laptop itself for a better price and threatened MINIMUM 20% restock fee. Thank God I ordered through Amazon or I'd be seriously screwed. I cannot believe that EVERYONE is having the same issue. They are total scam artists masquerading very effectively as a reputed seller. DO NOT BELIEVE 98% positive review rating on Amazon, I'm now convinced it is done by their workers or bots.

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I would advise to stay away from buying from this vendor! Impossible to speak with a live customer service agent...if that even exist in this organization. Terrible return policies as well... Told me 3 months to get a kids RC toy repaired and returned back... and suggested giving me half a refund to avoid waiting time if I wanted to buy another item. On the upside and very important to note that Walmart.com made it right and gave me full refund with a small gift card because of the hassle.

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There customer service is very lousy no one answers emails back or telephone i ordered a product that was broken and all i want is a replacement

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I ordered a Seiki ST2103M Portable Bluetooth Speaker - BLACK from them through Walmart. It was defective and would not keep a charge. I Spoke to their customer service department, and they gave me a return authorization. I packaged it up and sent it off. It cost me $25.00 to ship a $23.00 speaker from Maryland to California. I never received a new speaker, and never heard from the company. I already had an identical speaker that I purchased a few years ago in another store, and it works great. I'm very disappointed with the whole process.

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