In 2009, Walmart launched Walmart Marketplace on Walmart.com. It allows sellers worldwide to offer products alongside Walmart to online customers. The marketplace model is similar to that of Amazon and eBay.
6 reviews today, 8,106 reviews, 30,884 sellers
This was JHM Hobbie's reply when Walmart contacted them on my behalf.
How are you? I apologize that we did not get back to you earlier but we have been a little more busy than normal so it takes us a little longer than usual to reply back. Your package has shipped out. Sometimes our local post office takes awhile to get the items scanned in as sometimes they simply forward it onto the sorting facility and sometimes it doesn't get scanned in until it is delivered, especially around the holiday time. Regardless, I will reship you out a new package and if you end up receiving two packages we can arrange for one to get back to us. Thanks for checking in and please let me know if I can answer any further questions.
I placed the order on 10/1 and was due on 10/15. The tracking number did not work. I contacted Walmart customer service agent on 10/22 who said they started an inquiry for a missing package with the post office, and they called the seller on my behalf. The customer service representative reported the seller saying that the package was delivered to the post office but must be lost in transit because it shows it is shipped but the item is not moving. They are resending it..... well see if it arrives by the end of the week as they say it will. FIY the displayed grievances go beck to 9/9/2019 but the seller has been working with Walmart since 2017
I alerted the Walmart customer service agent of these reviewes who said he alerted his manager of JHM hobbies poor treatment with their customers. But I also filed a report with the better business bureau. I'll call them if I don't receive the package by the end of the week... I encourage others to file a report because the three years this company may have been scamming people.
I ordered a faucet for the kitchen, it arrived cracked. After numerous attempts to return the item they stopped responding to my emails and refused to send me a return shipping lable. My package never arrived with a return or shipping lable. A very very dissatisfied customer stuck with a broken faucet.
Never received my package , can’t get ahold of anyone by phone or email , truly will never order from them again I want a refund !!
The return policy is a scam. I ordered 24" Stainless Bathroom Accessories Steel Wall Mounted Tube Shower Head Arm Rainfall Bracket. I received 20” long arm bracket. The pipe thread doesn’t work with the existing pipe. I threw it away.
It is sad that Wal-Mart allows this to happen.
They are impossible to deal with. Wish I had known when I placed my order, it was not through Walmart. My advice - don’t deal with this company. They don’t even deserve 1 Star.
Never received my stuff it says it was delivered I haven’t gotten have asked for refund never gotten it either
Horrible company. Bought a 3 drawer dresser and it was defective. Have been going back and forth with them on email and nothing has been resolved. I have reported them to the BBB.
Ordered an item from Walmart that was shipped by this company. They shipped a different item of lower quality. Walmart tried to contact them via phone and they did not answer the phone. I would give them a minus star if possible. On the flip side, Walmart has been very gracious addressing the issue.
Don't buy from this crooked site. Someone ordered a video card from this store using my credit card info. The only way they could have gotten that info is off of a Wallmart distrubutor site like this one. Although the idiot who defrauded me wasn't smart enough to change the SHIP TO address which resulted in the merchandise being shipped to me, THIS SITE WOULDN'T REFUND ME MY MONEY.
I now have an expensive video card which costs nearly $500.00 which I have no use for and these Cretins won't refund me my money even though I told them that it was fraud.
From the previous responses, I can see that they have been screwing their customers for some time now. If I could give them -5, that's right, minus 5, I would.
As for Wallmart. I WILL NEVER BUY ANYTHING FROM YOU ALL AGAIN.
Never purchase from this store. I ordered a coat and it was supposedly shipped but I never received any tracking updates
Gymax customer service number 7978862646 7091310046
Gymax customer service number 7978862646 7091310046
I bought a refurbished Mac Book Pro from this company. It was fory granddaughters graduation and I paid $500. It had stopped working after 4 months and they said they only have a 30 day warranty. So DO NOT buy from them if you want to just throw your money away. They are unreliable and not helpful.
SCAMMERS! I AM SO ANGRY AFTER BEING RIPPED OFF BY THESE SCAMMERS! DO NOT PURCHASE FROM THEM. I ordered a product through Walmart and just like the other comments... I was given a FAKE TRACKING NUMBER then notified that it had been delayed and would arrive late then notified that it had SHIPPED (LIE) but never received it. I’m still trying to get my money back. Why hasn’t anyone stopped these con artists? I won’t be buying anything from Walmart.com anymore.
Problem with pressure washer, doesn’t work, trying to return, with no success. Hi fashion terrible co. I will never order online with Walmart. Hi fashion is a sham company Mistake no star rating for this co
Never received order! No help from customer service
Do not buy from them placed order on oct 5th supposed to be here the 11th of oct. Its the 21st no where to be found.
I am very disappointed with the item its very poorly made and cheap material.
I cannot believe Walmart would partner with such a horrid company. I bought two lights which don't work as described - there have been over 5 emails exchanged just trying to get a refund. This will .ake me never shop at Walmart either as their customer service will not help
Can I please have a way to contact you about expedited shipping
Ordered 2 shirts in my regular size. They are from China and are at least THREE sizes too small. Can’t return them to WalMart. When I tried to send a message through “Start a Return,” I got an error message and the message could not be sent. WalMart, you really should look into this “company” and sooner rather than later! I am out $23.00, which, if able to return items to your store, I would have ended up spending AT YOUR STORE while still there after the return - even if returned to a gift card. THIS IS UNACCEPTABLE! I am extremely hesitant to place an online order from WalMart in the future. **NOTE** I have spent $440.00 JUST THIS YEAR through WalMart online. Guess I’ll be changing ALL my purchases to Amazon. -5 out 5 stars. Although couldn’t send review without choosing at least one star.