Based on 83 customer reviews Fox Valley Traders is rated 1.3 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Fox Valley Traders cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Fox Valley Traders. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Bought a hands free can opener. It was a dead as a door nail. Contacted the help line and up popped form asking credit card# plus....not answering on the computer as have had bad experience because it was not legitimate. A phone number should be given to take care of problems. This is not customer service. Zero is my rating. i had to give the service a rating , even though I didn't get any.
I ordered through WalMart a lovely cat shaped wall clock.It arrived in a smashed and obviously previously opened
cardboard box. Inside
parts and pieces were floating around loosely thanks to the lazy packaging proudly stamped
“Packaged by Connie K”.
We did our best to assemble the clock ( without adequate instructions) and put in battery.
It ticked quietly but the hands on the face NEVER MOVED!
Now they seem to want me to pay the Return Shipping!
Another Lousy company from China!
I USED TO trust Walmart to make things right if there were any problems with mail ordered products.NOT ANYMORE!
I ordered 2 step stools through Amazon. I returned both as one appeared to be USED. There was obvious signs of wear. I paid a total of 105.67. The refund was only 46.00 total. Fox stated Amazon charged for the return label. BS. Never has Amazon ever done that. A quick phone call to Amazon customer service and the issue was resolved with the remaining amount placed back into my account. What a SCAM.
I bought an electrostatic broom sweeper. The quality is just awful...a real piece of garbage that a Dollar Store wouldn't sell.
I ordered a 2022 engraved frame. The first one I got the name was misspelled. I gave them a second chance, since I was refunded the money from amazon. The second frame I received as a replace, another misspelling. This is a awful company, how can you do business this way.
Ordered fully assembled Petunia hanging hanging basket by Oak Ridge. JUNK JUNK AND MORE JUNK . I was so UPSET WITH THESE DOLLAR STORE LOOKING BASKETS, I THREW AWAY. $111.00 DOWN THE TUBES. PICTURES OF THE 2 PIECES OF JUNK WILL BE ON DISPLAY FOR ALL TO SEE. DO NOT I REPEAT DO NOT BUY FROM THIS COMPANY.
I ordered 3 Waterproof Incontinence Underpants. I used them once or twice, they started leaking and had holes in them.
I ordered a wrist splint. They sent me a DIABETIC SOCK. Crazy! And no # to call for customer service.
I purchased the doggie car seat. It was horrible. It look used and the velcro was not on the seat. The inside padding connected. I would not recommend this company
Worst ever!! Ordered item via Amazon and package not even opened and Amazon won’t take return!
Horrible company they sold a product that did not work. Did not promote truthfully what they were selling. Liars no integrity greedy If I could leave no stars I would. Do not buy from this company or there affiliates
ordered a salt and pepper shaker and got two salt shakers,will cost me more for gas and time . thank you avery b for your packaging skills
I ordered a laundry cart through Amazon which the seller was Fox Valley Traders. I received it and 2 wheels were broken Can you send me replacement wheels??? The order number is S033629750. The item number was 310115.
I ordered a rest seat for a Walker through Walmart on 3/2. I figured it would not fit my Walker. I contacted Walmart via email that night (3/2)- who sent an email to the seller (Fox Valley Traders)- canceling the order. 3/3-9am received a response from the from Fox Valley Trader that they couldn’t cancel the order because it was already shipped. I contacted UPS and it showed that they made a label for the item at 11am-2 hours later. UPS did not have the item yet and there was no reason not to cancel the item.Later in the day I received an email from Walmart saying the item was being shipped early. So this company when a request for an order to be cancelled- doesn’t and instead ships it early. They are unscrupulous and unprofessional. I’m handicapped and they are trying to take advantage of a handicap person. Do not buy anything from this company. I wish I could give zero stars.
Garbage product with poor customer service. 0% customer satisfaction. I threw it in the trash. Walmart and Amazon should end their contract with this company.
I received a order that I didn’t order and having trouble trying to find a number to get a hold of you.
Horrendous experience in buying from you through Amazon.
Tracking ID: 92748901294838553204798384 never arrived and it shows has it being delivered on Sept 8. No wonder you do not sell direct, but hide behind other retailers.
Please resend the item ASAP.
I live in Canada and tried to send this to a boy in NYC. I am going to complain about you to the NY Chamber of Commerce if the goods are not received soon.
Order # S0319792300
Cost $27.95 plus Tax
packaged by June C
I ordered this 2022-2026 calendar blue from you because I needed it, today I received it and all ALL THE TABS ARE BENT OVER. this was because it was packaged incorrectly in a envelope that was smaller than the calendar. here I set trying to correct your sloppy work, Very disappointed in your product I did purchase thru Amazon and I hate returning anything but this will be the last time I buy from Fox Valley Traders , I feel I threw away the $27.95
Diane Cahill Conroy
2410 Huffville Road
Pilot VA 24138
We ordered three OVAL table cloths, got three ROUND table cloths. The merchandise in question possesses no "ITEM NUMBER" so the kids filling the order can just put anything into the container- and they obviously do.
I ordered two cigarette cases and what I got wasn't even close. Wrong size and wrong color. Think they were trying to get rid of old stock? Wont buy from them again.