Based on 4 customer reviews Zook Fit is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Everlast, Zunammy, Xtreme, RBX and Fortune NYC products in Jewelry & Watches, Seasonal and Electronics categories.
Zook Fit contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Zook Fit. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Terrible company to order from. I ordered this fitness tracker through Walmart and Walmart should be ashamed of themselves for being associated with this company. Never again! Sent wrong item and the case was broken when we received this item. Trying to contact this company with issues is impossible. DO NOT ORDER FROM THIS COMPANY. USE AMAZON!!!!!! ZOOK FIT IS A JOKE!!!!
I ordered something from this company and was sorely disappointed with the product. After contacting them THREE times over the course of a week, I finally got a response that had no directions or other information of how to return the product other than a shipping address. The email was odd, informal, and did not look like something a real company would want associated with its name. The shipping to return the product will cost more than the product itself. DO NOT ORDER FROM THIS COMPANY.
To Zook- "You have sent me a watch and chest strap previously used. The cover to the back of the watch yellow and brown as if discolored from rust. The watch and strap would not work and did not record my HR. Removed battery and it was covered with rust. An obviously used device wrapped and packaged to look new. Unbelievable. I will have to return this defected, already used watch and chest strap. It seems you could have inspected this before shipping. Very disappointed."
Ordered a product and was sent shipping information that it was supposed to arrive 3 days ago, never showed. Walmart has been informed. Sent email about this order and was never contacted. Don’t order from them.