Based on 30 customer reviews Zimtown is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Zimtown, Ktaxon, ZOKOP, Outopee and Generic products in Auto & Tires, Home and Home Improvement categories.
Zimtown contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Zimtown. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I’m only giving themm1 star because I have to give them 1 star what I purchased online is not what I received for my order I ordered a basketball goal and it was suppose to be a big one and they sent me a little tiny goal that a big basketball can’t even go through the rim and they’re refusing to give me my money I’m contacting my bank this company is bullshit...
ordered a zimtown\baofeng dm1801 dmr radio thru Walmart,you sent the baofeng bf\a58 which is not dmr and is useless to me
They sell dangerous products and dont refund money.
I ordered a pet bed medium instead the size they are sending a x-tra large . My dog only 18 pounds.They must have only illegal works maybe the federals should investigation on them .I will contact my credit card...
WOW, is all I can say, most unprofessional correspondence with them trying to get my refund on an item that took 2 weeks to ship and then came AFTER Christmas. NEVER, purchase any items from the Walmart website if they are coming from Zimtown. Wish I had read the reviews on them first! I will give them 1 star only because I am required.
BOUGHT A PAINT SPRAYER. ONLY BLOWS AIR, NO PAINT. SUCKS. DON'T BUY ANYTHING FROM THEM.
I ordered a product by mistake, canceled within 10 minutes, they responded canceled and refunded. 3 days later get an email say the product shipped to another state. 4 days after order my CC gets hit. Matter turned over to my CC co as fraud. Do the same
I purchased the product of this company at Walmart. The product that arrived was completely not matching the description and images from the advertisement. I did NOT even unpack the item , requested return, shipped item back at the end of October. Now it is already 2 months after - no sound from them. They are dishonestly misrepresenting their products, they still hold my money, they got back their product, so.....People, why should we even deal with them , why should we directly or through the 3d party, when they are running their business in dishonest disrespectful manner and act like thefts.
Do NOT deal with them. Do not bring your business there.
Let them get out of business for good.
Ordered a scale from Walmart and it is a piece of junk and a waste of money. Walmart should know better.
I ordered barber chairs the chair is not sturdy at all and now I have 5 that I cannot uses and no contact info for them!!!! sorry I did see these reviews ahead of time:( I also wish there was a no star option :(
DO NOT BUY ANYTHING FROM THESE PEOPLE,, THEY ARE CROOKS, PLAIN AND SSIMPLE! They send you the wrong item then never answer your email mails.gave one star can you can't give zero!
Horrible Company. Was sent a product with missing parts. I tried to return it. They said they would send a return label and never did. The same lady answers the phone and says everything is done through email.
Ordered apple corer said was delivered to mailbox at front of office did not receive.They said I should ask my neighbors if they had my package.There are 300 mailboxes.They still haven’t gotten back to me.I do have a case number from Walmart and will be calling them about the poor service from this company.
My Email to this JOKE of a Non-business....
ME: I was building an order on Walmart.com and had this in my cart, now it's out of stock. I really wanted this more than any of the items. Will you get it back soon? “Portable trunk mount 3-bike carrier hatchback SUV car sport bike rack”
ZIMTOWN: Dear buyer, Thanks for your time. Sorry, we can't find your order, please give us the order number first Once we confirm it, we will work out a proper solution for you. Your early response will be highly appreciated.
ME: Obviously you didn't read my email properly it says I "was" "building" an order... Key words. WAS BUILDING.. I asked a simple question if you're getting it back in stock or not? But thanks for your robotic automated General reply and for nothing.
This company sells junk and when you ask for a return they refuse. I can't believe Walmart is using this dishonest merchant in its website. I will contact Wal-Mart executives to report this company. DO NOT BUY ANYTHING FROM ZIMTOWN.
DON'T use this place to order anything. This place makes Walmart look bad. I ordered a tent from them and of course they sent the wrong size. They had the nerves to tell me I ordered a smaller. Clearly my order showed the correct size. It seems that do a lot of false advertising and lying to their customers. I wish I could give them minus zero stars. That's exactly what they deserve.
If I could give them -0 stars I would. Horrible service. Liars about their items. I purchased two nightstands and upon delivery I received two doll house night stands. They had the nerves to tell me to sell the items. Wal-Mart should be shamed for dealing with such a lousy company and I will NEVER order anything else from them!!!
DO NOT buy from this company. Am filing complaints with numerous agencies. I purchased an aviary from them for $65. They sent a huge rolling make-up kit instead! I ask them to receive the item back that THEY SENT IN ERROR and send the item I had purchased. They sent a return label and I had to haul a huge 40 pound box down to FEDEX. Then, they send me an email that they were returning my money and a link to order the aviary....AT TWICE THE PRICE!!! I tried to get them to fulfilled the contract at the price I paid, but they told me 1) it was out of stock (I have screen shots of it being available at the higher price for a week after I requested the send the item), 2) They raised the price because it was so popular, 3) They wouldn’t sell it to me! I am furious. This company should not even be in business. Beware! Should have zero stars!!!!!
Never buy from this company , terrible customer service, I purchased an item that did not match the description and wanted to return it. They told me " sell it to someone else" BAD BUSINESS
Don't order! Missing pieces from product and keep getting returned email.... Very frustrating....