Based on 35 customer reviews Zimtown is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Zimtown, Glarry, Ktaxon, ZOKOP and HUION products in Home, Auto & Tires and Home Improvement categories.
Zimtown contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Zimtown. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I wish i had read the reviews first on this zimtown, i order a beginners guitar for my grandaughter as she wants to learn , it took 2 weeks to even receive it, as i did not realize it was not coming from walmart when i ordered online until i was gonna cancel and go to long and mquads should have known the quality of the product is so poor, i could not even tune the guitar, not to mention a crack in the wood at the neck sent an email through walmart portal and they replied to tighten the strings with a screwdriver which i already tried to do but still did not work. Told them i want a full refund and sending the product back. Of course excuses were made still waiting to find out what the outcome is im sure by everyones review im SOL. Will never buy anything again from these crooks and walmart should be looking at what their customers are saying about this company and refunding everyone who has dealt with them this is ridiculous.... very upset and angry....
Just an update on my review, I got a reply from customer service, they made me an offer to refund me 70 percent of my refund even though the item was damaged, they must need money real bad. Horrible company. Buyer beware ! Oh and yes I have to make sure I give a star otherwise I cannot send this review to you!
They WILL NOT refund anything. Don't buy from them. Bought a cargo rack and it completely is junk doesent even work.
After 5 days of back and forth just called MasterCard and dispute the charge.
Don’t purchase anything from them, my item came damaged, the return dept. only responds by e-mail and there wasn’t any contact info in the e-mail. Product was damaged and cheaply made. Horrible mistake ordering from them. Can’t even rate it they don’t deserve even one star now can’t send the review without giving it a not deserved star!
seems they are a bunch of money grabbing crooks,when they fill your order they substitute a product that they cant otherwise sell because its junk...im filing a complaint
I’m only giving themm1 star because I have to give them 1 star what I purchased online is not what I received for my order I ordered a basketball goal and it was suppose to be a big one and they sent me a little tiny goal that a big basketball can’t even go through the rim and they’re refusing to give me my money I’m contacting my bank this company is bullshit...
ordered a zimtown\baofeng dm1801 dmr radio thru Walmart,you sent the baofeng bf\a58 which is not dmr and is useless to me
They sell dangerous products and dont refund money.
I ordered a pet bed medium instead the size they are sending a x-tra large . My dog only 18 pounds.They must have only illegal works maybe the federals should investigation on them .I will contact my credit card...
WOW, is all I can say, most unprofessional correspondence with them trying to get my refund on an item that took 2 weeks to ship and then came AFTER Christmas. NEVER, purchase any items from the Walmart website if they are coming from Zimtown. Wish I had read the reviews on them first! I will give them 1 star only because I am required.
BOUGHT A PAINT SPRAYER. ONLY BLOWS AIR, NO PAINT. SUCKS. DON'T BUY ANYTHING FROM THEM.
I ordered a product by mistake, canceled within 10 minutes, they responded canceled and refunded. 3 days later get an email say the product shipped to another state. 4 days after order my CC gets hit. Matter turned over to my CC co as fraud. Do the same
I purchased the product of this company at Walmart. The product that arrived was completely not matching the description and images from the advertisement. I did NOT even unpack the item , requested return, shipped item back at the end of October. Now it is already 2 months after - no sound from them. They are dishonestly misrepresenting their products, they still hold my money, they got back their product, so.....People, why should we even deal with them , why should we directly or through the 3d party, when they are running their business in dishonest disrespectful manner and act like thefts.
Do NOT deal with them. Do not bring your business there.
Let them get out of business for good.
Ordered a scale from Walmart and it is a piece of junk and a waste of money. Walmart should know better.
I ordered barber chairs the chair is not sturdy at all and now I have 5 that I cannot uses and no contact info for them!!!! sorry I did see these reviews ahead of time:( I also wish there was a no star option :(
DO NOT BUY ANYTHING FROM THESE PEOPLE,, THEY ARE CROOKS, PLAIN AND SSIMPLE! They send you the wrong item then never answer your email mails.gave one star can you can't give zero!
Horrible Company. Was sent a product with missing parts. I tried to return it. They said they would send a return label and never did. The same lady answers the phone and says everything is done through email.
Ordered apple corer said was delivered to mailbox at front of office did not receive.They said I should ask my neighbors if they had my package.There are 300 mailboxes.They still haven’t gotten back to me.I do have a case number from Walmart and will be calling them about the poor service from this company.
My Email to this JOKE of a Non-business....
ME: I was building an order on Walmart.com and had this in my cart, now it's out of stock. I really wanted this more than any of the items. Will you get it back soon? “Portable trunk mount 3-bike carrier hatchback SUV car sport bike rack”
ZIMTOWN: Dear buyer, Thanks for your time. Sorry, we can't find your order, please give us the order number first Once we confirm it, we will work out a proper solution for you. Your early response will be highly appreciated.
ME: Obviously you didn't read my email properly it says I "was" "building" an order... Key words. WAS BUILDING.. I asked a simple question if you're getting it back in stock or not? But thanks for your robotic automated General reply and for nothing.
This company sells junk and when you ask for a return they refuse. I can't believe Walmart is using this dishonest merchant in its website. I will contact Wal-Mart executives to report this company. DO NOT BUY ANYTHING FROM ZIMTOWN.