Based on 42 customer reviews Zimtown is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Zimtown, Glarry, Baofeng, Huion and Ktaxon products in Office Supplies, Shop by Brand and Home categories.
Zimtown contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Zimtown. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Zimtown is a SCAM! DO NOT WASTE YOUR TIME OR MONEY! WALMART SHOULD BE HELD ACCOUNTABLE CONTINUING TO CONDUCT BUSINESS WITH THIS FRAUDULENT COMPANY. WE ORDERED TWO 10X30 PARTY TENTS, ATTEMPTED TO SETUP 1 OF THE TENTS UNSUCCESSFULLY. THE RODS ARE FLIMSY AND COULD NOT HOLD UP THE WEIGHT OF THE PLASTIC COVERING. TRIED TO RETURN IT TO WALMART AND THEY REFERRED US TO THE ZIMTOWN MARKETPLACE. WE ALSO PURCHASED INSURANCE. THIS IS A SCAM!
purchased zimtown ice crusher. When we were going to use it for the 1st time the machine never worked. I have tried to find the contact for Zimtown so I can return the product and I am not able to locate their contact information. I purchased the warranty but I can not place a claim becuase I have the manufactor warranty right now.
I am so upset, I ordered something through Walmart site that apparently is filled by this company. First time they said it was shipped and lost in the mail. it never made it to FedEx , a shipping label was made this time but that is all. The item hasn't made it to be shipped as of yet. I think I am going to be ripped off!!
I will never order anything from Zimtown again. I ordered a flagpole for father's day. I was sent a microwave stand that I didn't order. Shipped back the stand as told by Zimtown and I would receive flagpole. As of today have not received flagpole. Ripped off.
I bought some natural insect repellent and it came yesterday via a black pickup -On trac. The whole product was in it but the box was totally opened . It has no paperwork in the package. I can only guess that whoever opened it did not want the product so it was opened and put in on my porch. Very bad service. Customer order is: 4501997541980 Walmart.com PO #: 1795492314250. Thank you do not order from ontrac.
Who sends a package without a RECEIPT or return information. (5-30-19). Also, the MEAT GRINDER I ordered by what I read in the instructions will leave black stuff in my meat.
I wish i had read the reviews first on this zimtown, i order a beginners guitar for my grandaughter as she wants to learn , it took 2 weeks to even receive it, as i did not realize it was not coming from walmart when i ordered online until i was gonna cancel and go to long and mquads should have known the quality of the product is so poor, i could not even tune the guitar, not to mention a crack in the wood at the neck sent an email through walmart portal and they replied to tighten the strings with a screwdriver which i already tried to do but still did not work. Told them i want a full refund and sending the product back. Of course excuses were made still waiting to find out what the outcome is im sure by everyones review im SOL. Will never buy anything again from these crooks and walmart should be looking at what their customers are saying about this company and refunding everyone who has dealt with them this is ridiculous.... very upset and angry....
Just an update on my review, I got a reply from customer service, they made me an offer to refund me 70 percent of my refund even though the item was damaged, they must need money real bad. Horrible company. Buyer beware ! Oh and yes I have to make sure I give a star otherwise I cannot send this review to you!
They WILL NOT refund anything. Don't buy from them. Bought a cargo rack and it completely is junk doesent even work.
After 5 days of back and forth just called MasterCard and dispute the charge.
Don’t purchase anything from them, my item came damaged, the return dept. only responds by e-mail and there wasn’t any contact info in the e-mail. Product was damaged and cheaply made. Horrible mistake ordering from them. Can’t even rate it they don’t deserve even one star now can’t send the review without giving it a not deserved star!
seems they are a bunch of money grabbing crooks,when they fill your order they substitute a product that they cant otherwise sell because its junk...im filing a complaint
I’m only giving themm1 star because I have to give them 1 star what I purchased online is not what I received for my order I ordered a basketball goal and it was suppose to be a big one and they sent me a little tiny goal that a big basketball can’t even go through the rim and they’re refusing to give me my money I’m contacting my bank this company is bullshit...
ordered a zimtown\baofeng dm1801 dmr radio thru Walmart,you sent the baofeng bf\a58 which is not dmr and is useless to me
They sell dangerous products and dont refund money.
I ordered a pet bed medium instead the size they are sending a x-tra large . My dog only 18 pounds.They must have only illegal works maybe the federals should investigation on them .I will contact my credit card...
WOW, is all I can say, most unprofessional correspondence with them trying to get my refund on an item that took 2 weeks to ship and then came AFTER Christmas. NEVER, purchase any items from the Walmart website if they are coming from Zimtown. Wish I had read the reviews on them first! I will give them 1 star only because I am required.
BOUGHT A PAINT SPRAYER. ONLY BLOWS AIR, NO PAINT. SUCKS. DON'T BUY ANYTHING FROM THEM.
I ordered a product by mistake, canceled within 10 minutes, they responded canceled and refunded. 3 days later get an email say the product shipped to another state. 4 days after order my CC gets hit. Matter turned over to my CC co as fraud. Do the same
I purchased the product of this company at Walmart. The product that arrived was completely not matching the description and images from the advertisement. I did NOT even unpack the item , requested return, shipped item back at the end of October. Now it is already 2 months after - no sound from them. They are dishonestly misrepresenting their products, they still hold my money, they got back their product, so.....People, why should we even deal with them , why should we directly or through the 3d party, when they are running their business in dishonest disrespectful manner and act like thefts.
Do NOT deal with them. Do not bring your business there.
Let them get out of business for good.