Based on 5 customer reviews ZENY PRODUCTS is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell ZENY, Segawe and Coocheer products in Home, Sports & Outdoors and Patio & Garden categories.
ZENY PRODUCTS contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ZENY PRODUCTS. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
We purchased a 10 x 30 Outdoor Canopy wedding tent from Zeny, the markdown price was very good. Unfortunately, we set it up the day before our outdoor service was to take place, and it just so happened to rain that evening. When we arrived the next morning the canopy had collapsed on its self. The poles were bent or broken and the canopy cover was full of holes. Perhaps if the product were made of better material we would have been able to use it at least once.
I do not recommend this product (made in China) for purchase.
I recently purchased a Zeny vibration platform and it sounds like it’s falling apart. It makes so much noise. No other vibration machine makes this kind of noise. I wish I had read Zeny reviews before I purchased it. Walmart should stop selling these products online. Never again. I’m going to tell everyone I know to never buy anything with the Zeny name on it.
I ordered the Shiatsu foot massager. Have been dealing with them back and forth for a month now about returning the item. They do not answer the phone so I leave a message and when they call back, it is always another question and then they will send an email to their overseas office and let me know the next day. Have not heard from them in over a week, which I have called and left messages. The product is not that good, it works but it hurts your feet and legs because it is not padded. The customer service is horrible!! Zero stars
I ordered from Zeny and the hardware for my wine rack never came. I was promised three times that the hardware was being processed and still nothing. zero stars. No customer service.
I received a damaged item from your company which I purchased on Walmart.com. Walmart and I have been trying to reach you by phone but the line was always busy. The order No. was 3211962-679463, and my name and address are: Scharlene Bivens, 8116 Woodland Court SE, Covington, GA 30014. My phone number is 770 784-0167. Please contact me. I will need to return the item and will need your instructions on how to proceed, as well as a shipping label, etc.