Based on 10 customer reviews ZENY PRODUCTS is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Segawe and ZENY products in Home, Sports & Outdoors and Patio & Garden categories.
ZENY PRODUCTS contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ZENY PRODUCTS. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
hard for zeny to stand by cheap china goods. it seems they might know this!! money first, customer last!!
where is the customer service ? just a run-around !! they need to take lessons in customer care from walmart ,, Mcdonalds or any co. they need help !!!
maybe the china owners only care about taking the money!!!
2021 worst customer service of any co. to date. no wonder BBB gives no raiting to this co. embarrasment for walmart ,, amozon or anyother co. to platform sad!!
truely a buyer-beware outfit. should get 000 for rating.!!
I never received the product I ordered. They were unwilling to ship a new product out after going back and forth with them showing that fed ex never received the package to ship for almost 2 weeks. Had to fight to get a refund and when it came it did not include the shipping fee. Had to fight to get that back as well. No customer service at all from this seller.
Ordered a calming bed 45 " order number 6142091-842642 on 12/8/2020 , was charged and item was shipped . in the middle of shipment stated it was cxl'd by sender on 12/9/2020. Have been trying to reach through EMAIL and WalMart . Got one response back stating they changed shipping method and gave me another Fed Ex tracking number which comes up invalid when I put through to Fed EX....I also have left msgs for someone to call me back.....Very upset with this customer service and want my refund !!!
We purchased a 10 x 30 Outdoor Canopy wedding tent from Zeny, the markdown price was very good. Unfortunately, we set it up the day before our outdoor service was to take place, and it just so happened to rain that evening. When we arrived the next morning the canopy had collapsed on its self. The poles were bent or broken and the canopy cover was full of holes. Perhaps if the product were made of better material we would have been able to use it at least once.
I do not recommend this product (made in China) for purchase.
I recently purchased a Zeny vibration platform and it sounds like it’s falling apart. It makes so much noise. No other vibration machine makes this kind of noise. I wish I had read Zeny reviews before I purchased it. Walmart should stop selling these products online. Never again. I’m going to tell everyone I know to never buy anything with the Zeny name on it.
I ordered the Shiatsu foot massager. Have been dealing with them back and forth for a month now about returning the item. They do not answer the phone so I leave a message and when they call back, it is always another question and then they will send an email to their overseas office and let me know the next day. Have not heard from them in over a week, which I have called and left messages. The product is not that good, it works but it hurts your feet and legs because it is not padded. The customer service is horrible!! Zero stars
I ordered from Zeny and the hardware for my wine rack never came. I was promised three times that the hardware was being processed and still nothing. zero stars. No customer service.
I received a damaged item from your company which I purchased on Walmart.com. Walmart and I have been trying to reach you by phone but the line was always busy. The order No. was 3211962-679463, and my name and address are: Scharlene Bivens, 8116 Woodland Court SE, Covington, GA 30014. My phone number is 770 784-0167. Please contact me. I will need to return the item and will need your instructions on how to proceed, as well as a shipping label, etc.