Based on 17 customer reviews WOWParts is rated 1.5 out of 5. They have been selling on Walmart Marketplace since 2016. They sell TSV, TSV , EEEkit, LinkStyle and Holmes products in Electronics, Auto & Tires and Walmart for Business categories.
WOWParts contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting WOWParts. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I cannot believe Walmart would partner with such a horrid company. I bought two lights which don't work as described - there have been over 5 emails exchanged just trying to get a refund. This will .ake me never shop at Walmart either as their customer service will not help
I would not give this company a star. I ordered light bulbs and the wrong ones. Immediately I realized my mistake and sent messages. Basically they wanted to give me 4$ back which is a joke and was told the order already shipped so just keep them and give them to your friends. Complete joke!! Walmart needs to drop this company
If I could give it no stars, I honestly would. I canceled my order 5 minutes after I paid for it and wasn’t contacted until late the next day where they said they shipped the item and won’t cancel it. Obviously they don’t know how to look at their emails because I know they didn't ship it at 11 pm 5 minutes after I ordered it. I was offered $7 back for a $17 purchase and they won’t let me return the item because “that would be too hard”. ABSOLUTELY RIDICULOUS!! They said “You can just give it to a friend”. REALLY?!? YA’LL SUCK AT CUSTOMER SERVICEEEE.
I ordered a personal alarm from this company. It's absolutely a piece of junk! I paid $5.96 & it's not worth 5 cents! I called Walmart Customer Service on Saturday August 10,2019 with my complaint. If I don't hear from WOW parts by Monday August 12, 2019 I will contact Walmart once again! I want my money refunded
I ordered something from wowparts and they sent the wrong item. I e-mailed them immediately asking for return information. After attaching the requested photos of the damaged product, they said (after 4 days of waiting) that they were sorry and would remedy the situation. They notified me that the photos were not received. I then sent them an additional 3 times. No reply for another 2 days. Finally acknowledged my reply after 6 days and just informed me again that they could not see the photos. I am not retarded. I know how to attach photos. I do not ever think I will be able to return my item due to their inability to respond to customer issues. I will never order from them again. Zero stars would be great.
DO NOT order through this company!!! They are a scam! I am furious that Walmart works with this terrible company. The item I ordered was not the right item. When I tried to return it they gave me the run around and then later offered me a $2 refund for convenience...on a $14 item!!! The item is new and still in the package!! Steer clear of this company or any of its affiliates.
I order an item, they sent the wrong item. They changed in their system the item I ordered to the one they shipped. I forwarded my copies of my order confirmation, shipping confirmation, showing what I had ordered, along with pictures of what they sent. 21 emails later I received my refund. I did notice on their notes they stated reason for refund was "customer changed mind". Which was a flat out lie. They shipped the wrong item. Stating "customer changed mind" will not improve, or fix their quality control, shipping, order picking process. Which means it will happen to someone else again.
I purchase 3 of these pen lights, no instruction on how to put the batteries in and contacted them 3 times and still waiting to hear from them. I purchase these thru Walmart I guess this will change my mind about Walmart
scam - I BOUGHT A CAM CAM OVER A MONTH AGO AND IT WAS BROKE - WOWPARTS STILL WILL NOT CONTACT ME -- SCAM
SCAM - I have been waiting for three weeks just to hear from someone on a cam cam that is broke - they say they will contact me with in 24 hrs - it has been 3 weeks and no reply - SCAM
Useless antenna booster without proper way to use it. cannot hook it up, don't have proper way to do that. I want to return it.
Too long to receive item I purchased on December 31, 2018. Still don't have it and no update on why the delay! :(
Ordered a wifi adapter. It worked fine, except it wasn't compatible with what I wanted to use it with. When trying to return it the adapter, I kept getting the run around. They even offered to send a new one even though I already said the adapter worked with other equipment. Currently still getting run around by them when I just want to return the adapter for a refund.
Recently bought a Bluetooth receiver. The product looked fine but just could not connect to my BT devices. Sent them an email, and got resolved quickly. Give them 5 star for the good customer service.
Bought two pocket mouse pens in june, they are already outdated and now we need to pay another company to get a registration number! BULLCRAP Not worth rating but had to give it at least one star
Ordered a car code scanner from these guys when I received it the package was opened and appeared to have been used the company give me the run-around about a refund customer service really sucks
Very timely service, super fast delivery, and very understanding when something wrong. The lady (Anne) is point on on getting back to you via email message. Really nice. Buy from wowparts, you won't be disappointed. Thay are the bomb!!! Would definitely buy here again and again when need to. 150% RECOMMENDED!!!