Based on 28 customer reviews WOWParts is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2016. They sell TSV, ROBINEG, LinkStyle, EEEkit and ASUS products in Electronics, Seasonal and Walmart for Business categories.
WOWParts contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting WOWParts. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered from walmart.com, item shows as delivered never received. Response from wow was to ask the mailman and neighbors to look for it. Asked for shipping information multiple times still no response. Very pissed at walmart trying to get payment refunded but it was on Walmart card they say "work it out with the vendor".
Bought a set of led lights and plug was cut so no way for them to turn on. Nice company
On 8/29/20 got a webcam from Wowparts, thru Walmart.com. Did not work. Supposedly plug'n'play but had to try to get a driver, and then a special app-- worked for abt 15 seconds then froze. Restart app, got error msg; download and install app twice more, same results. I have to give Walmart kudos on this, finally. At first, local store refused to refund, said contact Wowparts. I did, and got meaningless email back saying 'please wait a little longer for delivery'. Wut?? Called Walmart and they did the refund. Again, kudos to Walmart for this, and NEVER BUY ANYTHING FROM WOWPARTS!!!!
The company (WOWParts) should at least stop advertising 48 hour delivery. Multiply the time by four and then just maybe the part will arrive.
I ordered a solar zoom camping lamp and it was destroyed in shipping! I would like a refund! Let’s see how prompt it will be!
IF YOU ARE ON THIS SITE YOU HAVE OBVIOUSLY MADE A MISTAKE LIKE I DID FAR AS MAKING A PURCHASE. i ORDERED A WIFI EXTENDER FOLLOWED THE INSTRUCTIONS STILL WAS NOT ABLE TO CONNECT TOOK IT BACK TO WALMART FOR A REFUND BECAUSE IT WAS ORDERED OFF LINE . UNFORTUNATELY, THERE CUSTOMER SERVICE ADVISED THEY COULD NOT REFUND IT.. BUT IT WOULD HAVE TO GO BACK THROUGH MERCHANT. WELL I HAVE CALLED AND LEFT A MESSAGE FOR THE RETURN/REFUND POLICY BUT NOTHING . I HAVE TRIED TO EMAIL BUT GUESS WHAT / WHEN YOU TRY TO SEND THE MESSAGE IT GIVES YOU AN ERROR. SO NOW IN FEAR OF NOT GETTING MY MONEY BACK OR EVEN A RESPONSE I WILL HAVE TO CONTACT MY BANK AND I HAVE DECIDED TO PURSUE LEGAL ACTION. THEY MAKE SO EASY FOR YOU TO PURCHASE THE ITEM BUT ONCE YOU WANT TO RETURN IT OR IT DOESN'T LIVE UP TO THE HYPE THE COMPANY IS CONVENIENTLY GHOST. THE WEBSITE IS GENERIC AND THE CUSTOMER SERVICE # IS EVEN WORST. IT SOUNDS LIKE ITS SOME RANDOM GUY THAT OWNS THE COMPANY THAT'S HIDING OUT IN HIS BASEMENT TELLING YOU TO LEAVE A MESSAGE THEY'LL GET BACK TO YOU. NO STARS FROM THUMBS DOWN!!!! FYI YOU HAVE TO CLICK ATLEAST 1 START TO LEAVE A REVIEW.
Dishonest. Read online reviews before doing business with them. Very bad. That says it all.
Ordered and paid for a AV2HDMI, received a HDMI2AVm . Customer service at Walmart won't refund but say to send it back to third party company that shipped it to me . Wowparts is the worst!
WOWParts ADVERTISED PS4 charging station, the item I received is a straight up KNOCK OFF! This is NOT buyers remorse (unless you count the KNOCKOFF portion) I thought the descriptions HAD TO BE ACCURATE but I was wrong. Thanks for NOTHING; You made me say Wow, just NOT the way it should be. I am not wanting to let them sell this POS to anyone else, I might just suck up the loss and GO TO THE STORE to PURCHASE WHAT I PAID FOR ALREADY! WOWParts is a disgrace, can't sell what You ADVERTISED, THEN DON'T ADVERTISED WHAT YOU DON'T HAVE!!!!! Straight up Wallet Raper.
Disappointed. Thought I was ordering new item in original box. Not happy with item or customer service.
REMOVE WOW PARTS
I cannot believe Walmart would partner with such a horrid company. I bought two lights which don't work as described - there have been over 5 emails exchanged just trying to get a refund. This will .ake me never shop at Walmart either as their customer service will not help
I would not give this company a star. I ordered light bulbs and the wrong ones. Immediately I realized my mistake and sent messages. Basically they wanted to give me 4$ back which is a joke and was told the order already shipped so just keep them and give them to your friends. Complete joke!! Walmart needs to drop this company
If I could give it no stars, I honestly would. I canceled my order 5 minutes after I paid for it and wasn’t contacted until late the next day where they said they shipped the item and won’t cancel it. Obviously they don’t know how to look at their emails because I know they didn't ship it at 11 pm 5 minutes after I ordered it. I was offered $7 back for a $17 purchase and they won’t let me return the item because “that would be too hard”. ABSOLUTELY RIDICULOUS!! They said “You can just give it to a friend”. REALLY?!? YA’LL SUCK AT CUSTOMER SERVICEEEE.
I ordered a personal alarm from this company. It's absolutely a piece of junk! I paid $5.96 & it's not worth 5 cents! I called Walmart Customer Service on Saturday August 10,2019 with my complaint. If I don't hear from WOW parts by Monday August 12, 2019 I will contact Walmart once again! I want my money refunded
I ordered something from wowparts and they sent the wrong item. I e-mailed them immediately asking for return information. After attaching the requested photos of the damaged product, they said (after 4 days of waiting) that they were sorry and would remedy the situation. They notified me that the photos were not received. I then sent them an additional 3 times. No reply for another 2 days. Finally acknowledged my reply after 6 days and just informed me again that they could not see the photos. I am not retarded. I know how to attach photos. I do not ever think I will be able to return my item due to their inability to respond to customer issues. I will never order from them again. Zero stars would be great.
DO NOT order through this company!!! They are a scam! I am furious that Walmart works with this terrible company. The item I ordered was not the right item. When I tried to return it they gave me the run around and then later offered me a $2 refund for convenience...on a $14 item!!! The item is new and still in the package!! Steer clear of this company or any of its affiliates.
I order an item, they sent the wrong item. They changed in their system the item I ordered to the one they shipped. I forwarded my copies of my order confirmation, shipping confirmation, showing what I had ordered, along with pictures of what they sent. 21 emails later I received my refund. I did notice on their notes they stated reason for refund was "customer changed mind". Which was a flat out lie. They shipped the wrong item. Stating "customer changed mind" will not improve, or fix their quality control, shipping, order picking process. Which means it will happen to someone else again.
I purchase 3 of these pen lights, no instruction on how to put the batteries in and contacted them 3 times and still waiting to hear from them. I purchase these thru Walmart I guess this will change my mind about Walmart
scam - I BOUGHT A CAM CAM OVER A MONTH AGO AND IT WAS BROKE - WOWPARTS STILL WILL NOT CONTACT ME -- SCAM