Based on 39 customer reviews WOWParts is rated 1.2 out of 5 stars. They have been selling on Walmart Marketplace since 2016.

WOWParts cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting WOWParts. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I purchased a TSV Small Crossbody Cell Phone Pouch Purse for Women, Nylon Waterproof Shoulder Bag with Credit Card Slots, Adjustable Strap I hadn’t even had it a week when the pocket ripped at the seam on the inside of one of the pockets. I was upset because it was a faulty product because I was using it as intended and it didn’t hold up within a month the strap loop connected to the bag for the adjustable strap gave out and broke even though I was using it as intended I reached out to wowparts for a replacement thinking maybe I got a faulty product to see if they would exchange it for me and they offered to give me a $2 refund of the product I declined the offer and they told me there was nothing they could do for me and I would have to take it up with Wal-Mart. Can you believe offering a product to a consumer and when the product fail to perform the intended task you tell the customer sorry for your inconvenience but we don’t care about giving the consumer a quality product we want to cut every corner and give them a subpar product that may fall apart from everyday wear and tear

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I purchased a cellphone purse and the weight of my cellphone broke the strap and the purse crashed to the floor causing damage to my iPhone and they offered me $2 of my purchase back when I asked them to replace the faulty product

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ran out of stock so they shipped my item and put it on hold so I could not get a refund or cancel. Chinese reseller style obfuscation

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Your company is a complete rip off

Can’t reach by phone and forget about email that’s a joke I WILL CONTINUE TO SEND WALMART BAD REVIEWS AND EVERYTHING ELSE THAT HAS HAPPENED DAILY UNTIL THEY DO SOMETHING ABOUT YOUR COMPANY

I WILL BE SENDING TO CORPORATE AND CALLING THEM EVERYDAY

YOU SHOULD BE ASHAMED TO DO BUSINESS THIS WAY

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Okay so I really do not like the led lights I purchased at Walmart because like most of the colors look like Christmas colors. And when i try to click on white they go to red,blue and green. I would love my money back and also buy some different led lights. Thy have all these bad ratings but do not wanna do nothing about it? that's crazy and messed up. SMH so much right now. Walmart needs to stop doing business with this company 'cause they are horrible. 0 STARS!!!!! Thy should really feel bad for themselves.

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DO NOT USE THIS COMPANY! They suck. Selling what turned out to be crappy quality LED lights and don't stand behind them. Email runaround like others have stated and WalMart.com is no help either. Save yourself the grief and go elsewhere to purchase.

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A bunch of liars they told me they couldn't cancel my order because it has been shipped but my tracker says it's bring perpared

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In plain words. THEY SUCK!!!!!!!!! Worts customer service ever. Do not do business with these people.

0000000000000000000000000000000000000000000000 STARS!!!!!!!!!!!!!!!!!!!!!!!!!

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Actually, NO STARS. (But they wouldn't allow that option.) Initiate Return, 6062070321499 It has now been 3 weeks since my initial attempt to return an incomplete Christmas order. I have not received any reply from WOW other than a response that they would send me the missing item (which their site states is "unavailable". Perhaps they are waiting to see if they have one "returned"?) It is past Christmas... and I have already purchased alternative gifts. PLEASE answer my emails concerning the return of 3 of 4 units, and reimbursing me full payment( which was for 4 not 3). Also, I purchased insurance for these 4 electronic items, I am requesting reimbursement of the policies as well. I hope Walmart will stand behind their endorsement of your company if you don't honor your company and send me instructions for free returning and reimbursement in full.

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People beware, I should have looked ar review first, placed order on 11/22 have not received an this is 12/20. Several emails sent through walmart.com an states I would hear from WOWparts in 48 hours, yet to hear anything! I will make sure that anything I order WILL NOT BE THROUGH WOWparts!!!! Would not even give it 1 star, but have to leave a rate.

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Wanted to return a head lamp. It was all a huge contraption in comparison to others and cheap quality. Emailed for a return. First offered me a few bucks refund for inconvenience and emails gone back and forth offering 5 bucks and I only had that option and that they were trying to make it convenient for me. Then 10 , and if the box was damaged then I wouldn’t be able to return it. I said the box came damaged and refused. Then $14. For you who are reading this. I think this is a Chinese company and they put you through a series of emails always trying to convince you to keep it at a discount for inconvenience while telling you it’ll be a long process to get your refund.. They will straight bullsh%t and lie to the last few busks making up different reasons or excuses, only options and lastly refund mishaps like your refund failed after a week before they said they issued it. They finally accepted to do so but you have to keep refusing their offers. I will NEVER buy from this company again.

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Ordered from walmart.com, item shows as delivered never received. Response from wow was to ask the mailman and neighbors to look for it. Asked for shipping information multiple times still no response. Very pissed at walmart trying to get payment refunded but it was on Walmart card they say "work it out with the vendor".

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Bought a set of led lights and plug was cut so no way for them to turn on. Nice company

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On 8/29/20 got a webcam from Wowparts, thru Walmart.com. Did not work. Supposedly plug'n'play but had to try to get a driver, and then a special app-- worked for abt 15 seconds then froze. Restart app, got error msg; download and install app twice more, same results. I have to give Walmart kudos on this, finally. At first, local store refused to refund, said contact Wowparts. I did, and got meaningless email back saying 'please wait a little longer for delivery'. Wut?? Called Walmart and they did the refund. Again, kudos to Walmart for this, and NEVER BUY ANYTHING FROM WOWPARTS!!!!

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The company (WOWParts) should at least stop advertising 48 hour delivery. Multiply the time by four and then just maybe the part will arrive.

D

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I ordered a solar zoom camping lamp and it was destroyed in shipping! I would like a refund! Let’s see how prompt it will be!

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IF YOU ARE ON THIS SITE YOU HAVE OBVIOUSLY MADE A MISTAKE LIKE I DID FAR AS MAKING A PURCHASE. i ORDERED A WIFI EXTENDER FOLLOWED THE INSTRUCTIONS STILL WAS NOT ABLE TO CONNECT TOOK IT BACK TO WALMART FOR A REFUND BECAUSE IT WAS ORDERED OFF LINE . UNFORTUNATELY, THERE CUSTOMER SERVICE ADVISED THEY COULD NOT REFUND IT.. BUT IT WOULD HAVE TO GO BACK THROUGH MERCHANT. WELL I HAVE CALLED AND LEFT A MESSAGE FOR THE RETURN/REFUND POLICY BUT NOTHING . I HAVE TRIED TO EMAIL BUT GUESS WHAT / WHEN YOU TRY TO SEND THE MESSAGE IT GIVES YOU AN ERROR. SO NOW IN FEAR OF NOT GETTING MY MONEY BACK OR EVEN A RESPONSE I WILL HAVE TO CONTACT MY BANK AND I HAVE DECIDED TO PURSUE LEGAL ACTION. THEY MAKE SO EASY FOR YOU TO PURCHASE THE ITEM BUT ONCE YOU WANT TO RETURN IT OR IT DOESN'T LIVE UP TO THE HYPE THE COMPANY IS CONVENIENTLY GHOST. THE WEBSITE IS GENERIC AND THE CUSTOMER SERVICE # IS EVEN WORST. IT SOUNDS LIKE ITS SOME RANDOM GUY THAT OWNS THE COMPANY THAT'S HIDING OUT IN HIS BASEMENT TELLING YOU TO LEAVE A MESSAGE THEY'LL GET BACK TO YOU. NO STARS FROM THUMBS DOWN!!!! FYI YOU HAVE TO CLICK ATLEAST 1 START TO LEAVE A REVIEW.

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Dishonest. Read online reviews before doing business with them. Very bad. That says it all.

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Ordered and paid for a AV2HDMI, received a HDMI2AVm . Customer service at Walmart won't refund but say to send it back to third party company that shipped it to me . Wowparts is the worst!

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WOWParts ADVERTISED PS4 charging station, the item I received is a straight up KNOCK OFF! This is NOT buyers remorse (unless you count the KNOCKOFF portion) I thought the descriptions HAD TO BE ACCURATE but I was wrong. Thanks for NOTHING; You made me say Wow, just NOT the way it should be. I am not wanting to let them sell this POS to anyone else, I might just suck up the loss and GO TO THE STORE to PURCHASE WHAT I PAID FOR ALREADY! WOWParts is a disgrace, can't sell what You ADVERTISED, THEN DON'T ADVERTISED WHAT YOU DON'T HAVE!!!!! Straight up Wallet Raper.

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