Based on 60 customer reviews WONDERFUL PRODUCT LTD. is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Just Buy IT, Wonderful, JUST FOR U, SESE and HEMU FASHION products in Home, Electronics and Clothing, Shoes & Accessories categories.
WONDERFUL PRODUCT LTD. contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting WONDERFUL PRODUCT LTD.. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
SCAM - AVOID LIKE THE PLAGUE!
Wonderful Product LTD is a third party seller on Walmart and I ordered from them a replacement part for my PlayStation that was defective. This is the response #1 I received from them:
“ Dear friend We feel so sorry for the trouble. could you please provide more details to indicate the problem clearly? 1)Please upload a video on YouTube or send it here. 2)please share the link of video here. 3)we will check with staff of our factory for the feedback. then we will give you an ideal solution. Nice day”
Weird, right? I proceed to reply with a short video of the component not working and a few pictures showing the part was correctly installed. Here is response #2:
"Dear friend, we are sorry for the trouble, understand your feeling, it is annoying to get the item does not reach expectation after waiting long. how about we refund you 10% as compensation ? we hope we can try our best to make you satisfied . waiting for your reply"
Wow, seriously!? As I was halfway done writing my flaming reply when I decided ‘why bother’. On what planet would a 10% refund on a defective produce be acceptable, and anyone that would propose this as a solution is playing games.
Instead I called Walmart customer service at 800-925-6278 and I was able to get the transaction reversed. Call this number and talk to them if you’ve been burned by this seller. I would give them zero stars if I could.
Bought a product that requires an adapter. An adapter which can never fit my phone. Cannot find how to return it. And, even though Walmart sells it, wants nothing to do with the return!
What a scam! I demand an answer!
Advice to the buyer, BEWARE! The item I received is not what I ordered. I wanted to exchange the item I received for the item I had originally ordered. After emailing back and forth for 5 days straight I still could not ascertain if they even have the item I ordered. I was offered 10%, 20%, and then 30% refund. I finally found a customer service phone number for walmart.com 800-925-6278. The representative I spoke with was very professional and was able to override seller transaction and process a refund to my credit card. Although I'm stuck with something I don't want and can't use, at least I have a full refund to find a replacement. I would rate this seller at - minus 5 but it won't let you and I had to give it a star when it actually deserves a 5 turd rating!
Fraudulent company not approved by the bbb
The quality of this company’s products is ridiculous. I can’t believe Walmart allows them to sell on its site.
DO NOT ORDER FROM THIS COMPANY. AGREE WITH ALL PRIOR COMMENTS. THIS COMPANY IS A SCAM. WALMART, PLEASE STOP USING THIS COMPANY ON YOUR PLATFORM. THEY ARE SCAMMING PEOPLE AND WOULD NOT REUND 100% FOR DAMAGED PRODUCTS.
I'm just out $16 and change. This is not a local company. It's like wish. You get a Walmart offer and you wish the item would arrive. They charge you once they ship it from China. They are like wish but double the price. Then nothing shows up and they play tracking games. You lose.
I ordered a mini ice cream candy cart for a little girl .was supposed to have lights and music (using 2 AA batteries) hell it didnt have a battery compartment. WHAT A JOKE. really entertaining for a 3 year old child.... so I've got something for you..
Wow. I should've read the reviews on this place. Placed my order since March 25. Still hasn't shipped. BUYERS BEWARE . DO NOT BUY FROM THIS COMPANY
ZERO Stars ...
I ordered a "non-glare" laptop screen film protector. ant
It arrived in a flimsy plastic envelope with dents and bends from shipping and handling.
It was NOT anti-glare, but glossy finished.
I contacted W P Ltd through walmart.com. They asked for photographs, which I supplied.
They offered 20% and 30% refund with no acknowledgement of the product damage,
but giving patronizing dialog, in poor grammar, about their burden of loss of the product and shipping cost,
while adding they are concerned "for my buying experience".
OK - my mistake for not checking reviews before this purchase. :-(
Knock off product logitech g502 fake delivered 3/21
Do not order from this place. It’s a scam and ripoff.
This company is a fraud. Do not purchase anything from Walmart that comes from this company. I'm upset with Walmart for using them as a supplier without looking into the company first. I ordered a teeter totter and received face mask . The company told me returning items to China would cost lots and to sell the item I got . 0 rating from me
DO NOT purchase from this company. They offered me $5 on an $100 order so I could 'avoid time and shipping costs', and then bumped it to $10. The product does not work that I ordered, and I want a full refund. I should NOT have to pay to ship this back either.
I will be speaking with a supervisor.
I ordered a 4 camera security system from this joke of a company. Hooked up one camera and it worked but as soon as I connected another one, the first camera went black. Unhooking the second one didn't fix the problem, stayed a black screen. Tried for hours to get it to work to no avail. Requested a refund for my 100$ purchase and they offered me 10$. Are you freaking kidding me?! Another email from them asking if I want 25$. Ummm...did I pay 25$ for this crappy ass security system??? And why would I wanna pay to get it fixed somewhere when it should work right to begin with!!! Worst customer service I have ever seen!! -5 stars in my opinion. I will be telling all friends and family to never buy anything from this shitty ass company!!!
0 STARS would be more appropriate for this company. its appalling that any company would works with this company. I just recently found out that Wal-mart suspended them. I was issued a full refund for my product. I love Wal-mart loathe this company!!!
Here is my reply to them and them to me: $16 down the drain
I ordered on Walmart web site. Should have checked out feedback FIRST. Will toss item in trash can. Thank you so very very much for your support and understanding as a seller. What a joke!!!! I will be sure to leave feedback on your web site.
Sent from Yahoo Mail for iPad
On Saturday, April 7, 2018, 10:55 AM, WONDERFUL PRODUCT LTD. <[email protected]> wrote:
Hello, Thanks for contacting us. So sorry for the inconvenience. If you want to return the item, you need to pay the shiping fee yourself, that will cost you a lot of time and money. And the whole processing will last about 1 month or so. We are located in Chino, CA. In order to save your time and money, how about we refund you $2 as a discount, and you could keep it in hand or send it as a gift to your friends who need it, or, resell it?? Really appreciate your understanding . Awaiting for your reply. Have a nice day. Best regards, Hedy
Do Not Spend your MONEY with this Company I am Outraged with Walmart.com as I thought I was Only ordering from them, I had paid over a Thousand dollars for items And four items I ordered came from these crappy people please don’t pay for warranty it means NOTHING they will and deal to only give you a PARTIAL PAYMENT of a few bucks when you have paid hundreds of dollars they say keep they product I bought a double screen computer and a kitchen table which when I received it Walmart said they can’t return it I have to send to Wonderful Products Ltd these people are a Joke DO NOT BUY ANY OF THEIR PRODUCTS, HELL im done ordering from Walmart period, waste my time and my money I am Pissed
Follow up to the review, Walmart did end up refunding my purchase. It did take contacting Walmart.com twice and being escalated to a supervisor. I believe the first contact, they tried getting Wonderful Products to do the right thing . The customer service workers for Walmart were polite and professional. They indicated that they might be yanking Wonderful Product LTD from being a seller on the Walmart site.
I ordered a TV antenna from WalMart and was surprised that it took two weeks for shipping. What a disappointment when it arrived. It was a miniature antenna. 150 miles. How about one local channel. The LED on the antenna went out and then all faded to black. Forget it. Defective.