Based on 90 customer reviews Wombat Reserve is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Wombat Reserve cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Wombat Reserve. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I BROUGHT AN APPLE MAC EXACTLY AFTER THE SO-CALLED 30 DAYS THE BATTERY WOULD NOT CHARGE. TOOK IT TOOK A REPUTABLE REPAIR SHOP THAT INFORMED ME IT WAS THE WRONG BATTERY THAT WAS INSIDE THE COMPUTER. I SENT IT BACK AND NOW THE KEYBOARD IS NOT WORKING WAS INFORMED THAT IT WAS PROBABLY NOT CONNECTED TO THE MOTOR BOARD. WILL ATTEMPT TO SEND IT BACK AGAIN. I STILL OWE ON THIS PIECE OF CRAP BUT THEY WILL NOT WRITE IT OFF. BE WARNED DO NOT TRUST THIS COMPANY FOR ANYTHING. I HAVE TRIED TO REACH THEM BY PHONE NO ONE ANSWERS.
I order a Mac book retired it because I could not get it to work sent it back got a refund from Walmart along with the email that said the item was received then I get a email two months later from this company saying that I sent back and iphone instead of a Mac book
I am pissed because that's a lie al
I purchase a 13.3" MacBook from them and as soon as the machine booted up I was met with an error. Stay far away from this seller.
They sent me an iphone with a broken motherboard. Meaning it was completely worthless. If i could give yall zero stars, I would
I purchased a MacBook as a Christmas present. My daughter did not start using the MacBook until getting back to school in January. The MacBook would shut down unprompted from the start but still functioned ok. After another couple of weeks the MacBook started to heat up and make “airplane” noises. When I contacted Wombat they were unwilling to fix the issue or offer alternative solutions. I contacted them on day 98 of receiving the product - it was a 90 day warranty. I’m disappointed in their rigidness in applying the warranty instead of listening to what I was trying to say, the majority of majo retailers (purchased thru Walmart) have extended returns and warranty periods around the holidays. The product was used about 30 days when the issue started and they were unwilling to listen to what I was saying. For years I have purchased refurbished and this is the first experience with a seller unwilling to offer options to correct a problem.
Horrible service from Wombat and Walmart. Purchased an ipad pro and has NEVER worked. What a piece of garbage. Walmart wont stand behind what they sell.
Negative 5 stars is more like it!
BUYER BEWARE-WALMART AND WOMBAT!!!! same problem but out $300 of a scam purchase ipad pro that DOES NOT WORK
SHAME ON WALMART FOR BEING INVOLVED
negative 5 stars!
I went to Walmart to return Beats headphones sold by Wombat. Walmart emailed me a label, I contacted Mike at Wombat to make sure I had included everything needed with the return before shipping in via FedEx. Wombat received the item and would not refund the $128 saying it’s Walmart’s fault. I have even showed Yette and Mike the thread of emails, proof of delivery, and label from Walmart with their address. Do not buy from them. I’m so disappointed.
Wife bought me a Galaxy watch for Christmas. I reported that it had quit working. Wombat says we didn't sell it to you, Walmart did. Walmart says we didn't sell it to you, Wombat did. Neither will honor the warranty.
They said the Walmart "warranty" is now just for 15 days and that it was never more than 30 days, although when we bought it, it clearly said 90 days. Wombat just says, it was shipped from a Walmart facility so they sold it, we didn't.
Can't believe Walmart is involved in this scam. If someone gives it to you for a Christmas present, by the time you get it, the "warranty" is likely expired.
Bought a laptop that does not work.
run far away
keep your money safe.....
How absolutely ty we all get together and firm a lawsuit against this item for selling faulty items because I’m pissed.
HORRIBLE! THEY SELL DEFECTIVE ITEMS.
Me intentaro robar con mac book diciendo i9 cuando no la tenia, usan amazon para hacer estafas, pagas y luego te cancela pedido no como amazon permite este tipo fraudes debe ser complice de esta gente
Worst place to get something refurbish, i just buy a macbook pro and them never work, im waiting for more than a week t get my money back. im just giving 1 start i fell its more than waht the deserve. They have the worst service in the USA, never put your money here with these [email protected]#$ people
I purchase an iPad that stopped working in 90 days they refused to fix or refund all they kept saying it's last the 30 days. This is unacceptable being that this purchase isn't cheap ! How are uoi selling faulty merchandise ! I'm disappointed in Walmart in letting them sell on their website ! I'm not done until everyone knows nor to do business with them!
The very worst company you could buy from. Can not believe Walmart let’s them sell on their website. I sent back an item that they gave me the label for and it was the wrong address. It has been 12 days and they still have not received the return. I can only hope on day to receive my refund. JUST STAY AWAY FROM THIS SELLER.
Got a pair of Beats Solo Pro wireless headphones and the right earpiece quit working. When I called Apple they indicated the merchandise was never properly sold to any sellers, they only show mis-delivery which could indicate stolen property or a scam. Apple has no record of my serial number even having been sold and delivered. Even though I bought the headphones just over 3 months ago, Apple says I have no warranty. Terrible seller it seems.
Did any of you purchase the protection plan?
Contacted customer service and haven't heard back from them for over 3 + days, according to their auto reply they would get back to me on regular business hours, but this never happens! Lessons learned will not buy anything from this merchant, be warned!