Jaxpety

This is the worst company to purchase anything from their princess tent was faulty I spent three hours of my time trying to assimilate this tent that was garbage when I emailed them to complaint and tell them all I wanted was a new tent they told me that I needed to go get a sewing kit and New tubes in the simulated it's either you could do it yourself really

Worst company ever!!! Why is Walmart doing business with them. I'd give them a negative rating if I could. Wouldn't allow a return to the store even though the item indicated it found be returned to store, sent them a screenshot. Offered me $5 to keep the item. No just send a shipping label. Then offered me $10. No thank you. They then told me I had to ship it back at my expense then they'd refund me. At furrent time still waiting for a resolution. Contacted Walmart and they're trying to get manager approval to refund my money

I will never purchase from here again! Bought a chair that folds out as a gift odor my daughter. Upon opening, we quickly realized how hard and uncomfortable it was, you can literally feel the metal inside of it! She decided to give it a try anyway, after about a week both of the wheels broke! I contacted Walmart who told me the item was a market place item so they needed to email the company. This emailing has been going on for a week! They will not accept the item back as a return stating the return time of 30 days has past even though I bought the item early because it was gift! They’re offering to replace the “defective” wheels but want me to wait 20-25 days for it to be shipped and $15 refund for a $160 item! I unzipped the item to show them a pic of the lack of cushioning only to find that the material inside was cut up and “defective” as well! I asked them for contact information for management as I do not want to continue email for weeks over a faulty product they sold and I have not gotten a response. Worse company ever! Wouldn’t give ANY stars if possible!

Item arrived broken, now they won’t take it back.

Rate them a zero! Ordered a Tobbi ride on Jeep and it was mailed in 2 separate orders (late) and with no owners manual called Walmart. Com that I wanted to return it or if they can email me or send the owners manual just to make sure everything was correct with all the wires.. 2 1/2 weeks later never heard from them , so I went into Walmart to return my item had to argue with customer service there to be able to return it there. Ok to receive the return they told me it was going to take another 2 weeks . I did receive the refund but not my complete refund, they don’t want to refund me the warranty that I had purchased for the tobbi Jeep.. so I will NEVER purchase with them again..Rip off!!!

I ordered jexpety jeep over a month ago as a Christmas present for my grandson. I emailed the company several times regarding my purchase and the arrival date.. I was initially told that my purchase would arrive on December 9th. .I received box 1 of 2 a couple of days before Christmas ..Still haven't received the tires for jeep.. Customer service is blaming the delay on COViD.. I will never purchase anything from wal mart website again..Amazon will have all my business from now on

Literally the worse customer service ever. I spoke to Brian who was a complete asshole. He hung up the phone on me multiple times while I was trying to ask questions regarding my order. He does not deserve to work in customer service. If I could give zero stars I would. Do not order with them!!!!

I ordered a tv stand thru Walmart.com on Dec 7, 2020. W L Depot created a shipping label for Fedex and marked it "shipped". As of today, Dec 17th 2020 Fedex has not received the item. Called Walmart customer service today to cancel the order. Based on reviews from other purchasers of goods sold by W L Depot, I have canceled my order at bWalmart and the representative told me to expect a refund in 3-5 days. Time will tell but based on my experience so far I would NOT recommend buying any product involving W L Depot.

I would give them 0 stars if I could. Stay away from this company. I ordered a wooden wine rack through Walmart.com and the measurements on the website were misleading. It did not fit in the space where I wanted it. Since then, they have updated their website and have a picture of the item with the measurements to clarify. I contacted them for a return and they tried to bribe me into keeping the item by saying they would refund $15. I declined and said I wanted to take it back to my local Walmart. I have an email from WL Depot saying I could take it back to the store. When I went to Walmart, they said they could not refund my card because they couldn't scan the item because this vendor was not an authorized Walmart vendor. The service manager called the 800 number for Walmart.com and the rep said Walmart would send it back to the 3rd party vendor, WL Depot so the local Walmart service manager was authorized to accept the return. Unfortunately, since they could not scan it, I only have a handwritten receipt. I have contacted customer service at Walmart twice and twice they have assured me that the vendor would resolve this issue. I returned this item to Walmart on October 21, 2020 and I am still fighting to get a refund. I have now disputed the charge with my credit card company and we will see what happens. Buyer Beware!

dont buy from wl depot they charge u and never send ur order

This company is a ripoff and a fraud . Never received my order and am still waiting for my refund . Been over a month . Discover is investigating ther practices .

Terrible, I ordered a desk/table, arrived cracked and broken in several places, when I contacted them they told me I was going to receive a 30$ credit and told me to fix it myself with superglue, its absurd

Bought a camping item through Wal Mart and need to return. But must go through this company. Not able to get any information to do so. Regrettably, I didn't know this when I purchased the item online. I no longer need the item, but can't return it. It's still in the box!

Please don't buy from this company. They create shipping labels to get your money then never ship your items. Scam!!!

Horrible don’t buy their products unless you have 2 month time frame to wait on it or return

Ordered a treadmill 2 days after the purchase I was notified it shipped, that was 11 days ago and according to the FedEx tracker the item has not even been picked up yet, this tells me its probably out of stock or backordered and they dont want to say so! I contacted Walmart they said to contact the vendor, so I emailed them they refunded me $15 like I give a crap about $15 I want what I paid for. They keep trying to blame FedEx for the delay but I think they are taking orders for merchandise they do not have on hand and just hoping no one says anything. This is ultimately Walmart's fault for doing business with such a shady outfit then just shrugging their shoulders when complaints come in. I only gave 1 star because their's no option for negative stars. This is the last time I will order from Walmart.com

ordered Jaxpety outdoor solar shower July 28 eight days later still waiting for them to ship to ups and still no contact from seller.

I ordered the Jaxpety 12V Ride On Car Kids W/ MP3 Electric Battery Power RC Remote Control Red for my grandson’s birthday. It stated it would be here July 14th (his birthday is the 15th) but didn’t need it til his party which is the 18th. The tires and tires only arrived on the July 16th, called WL Depot the lady said oh yes the rest of your order is still here, I stated so if I had not called it would just sit there she said yes. Asked to speak to a manager she stated no managers are in due to COVID but yet she is in the office. The only thing I got was I’m sorry this happened. And I stated I wanted it shipped over night and she stated yes ma’am I will send and email and you will get a response in 24 hours. What good does that do if I want it overnighted so it would be here in time for my grandsons party!!!!!! I will make sure nothing is being sent from this company before ordering anything else!!!!

Gave one star, only because zero wasn’t an option. Bought the COZIWOW dog ramp. Description stated for dogs up to 200 pounds. Mine is a 90 pounds Pyrenees mix, and she’s also 14 years old. This ramp bowed with weight on it, and I won’t risk my senior fur baby being injured. Wish I had the reviews on this product before purchasing. Walmart wouldn’t give a refund, and after reading these reviews I’m not wasting my time calling. I won’t buy from this seller again and do NOT recommend this product.

I ordered a shed and it was not what I aspect and trying to return it lifted message no answer back yet I'm very unhappy.