Based on 11 customer reviews Westend Enterprises is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2019. They sell Apple, iPhone, eReplacements, Online and Ipad products in Electronics, Seasonal and Shop by Brand categories.
Westend Enterprises contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Westend Enterprises. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
It is unfair that I am not able to rate them less than one star. I purchased a tablet through Walmart from this company and the product I received was defective. Further, they did not ship the appropriate materials like the correct charging cables. Getting a refund processed has been a nightmare and it is impossible to contact anybody at that company via their telephone number. I don’t know who is running this operation but it is very poorly managed.
I got the IPad and it was still signed into an account in Portuguese! It took me a few hours to get it into English so that I could reset it and set it up in my name. Then it would not charge so I bought a new $20. charger. It worked for a few weeks then would not charge unless I held in the the charger, then it would not charge at all, so I had to return it. Good thing this happened within my return period. This seems to be a common complaint. Maybe they sell Ipads that were returned because they don't charge and don't do anything with them.
Bought a refurbed iPhone 6 for my 93 yr old mom so we can FaceTime since I live 4 hours away. Battery dies down very quickly after charge. Don’t know how to contact the company for a replacement battery. I do have insurance on it but I need to be next to the phone according to the insurance company for information so will need to drive the 4 hours. This has been a freaking nightmare purchase.
i have ordered an iphone 8 plus they send me an empty package please don't order anything from this seller and i still didn't get refund but i report it to the police department and i took pictures for the package even they don't respond i the phone call from walmart and from me walmart can't do nothing for you and didn't protect you from this fraud
Basically the same as above. Order an iPhone 7 plus, and the sim card reader did not work.
Beware!! I just purchased a iPhone 8 unlocked 64g on 01/18/20 and returned it yesterday 01/22/20. Appearance looked fine but it was definitely defective. Had issues with home button getting stuck and flickering of the screen. I took pictures of everything and reported to Walmart. The number provided by Westend Enterprises for customer service just rings and doesn’t allow you to leave a voicemail. So I took it up with Walmart and they provided me with a shipping label to return it back. Good luck people !!
My daughter ordered a iPhone 7 plus and it arrived with the sim card reader was defective . We are currently in the process of returning but it's taking longer than we expected
Got an iPhone 6s Plus for Christmas. The phone looks ok and seems to work fine except that the speakers are muffled and not loud enough. Took it to Verizon store and they said speaker sounds like it’s blown. I tried to call company and couldn’t get through. I guess I’ll just have to deal with it.
I ordered an iPad from this company through walmart. They said the order was complete, but all I got was a box with a folded up piece of paper saying they dont have any of that product. The phone number on the paper is disconnected. I called walmart and was told the order was delivered and I would have to wait 72 hours to hear back from westend. This company seems like it is scamming me and I am getting no support from walmart.
I purchased a phone recently from them. Had to contact them right away with problems. The phone does not download even basic apps. They advertise 64 and 128 gb which is not true. The phone does es not ring out. I had problems with WiFi and Bluetooth. They say it comes with a one year warranty but I asked 3 times about who the warranty is with and have no answer. They sent a charger that does not work. This has not been a good experience and I would warn anyone who thinks of dealing with them. I started a return and their site says they charge a 20 percent restock fee and 15 for s & h. I will be calling Walmart on that one. I am surprised Walmart allows these people to sell on their site. I go jot recommend and so will not go business with them again
I got the iPhone 6 a lil bit ago now and have to post a review since there seems to be no way to contact this company I got the phone and the overall look was bad enough scratch across the screen all kinds of damage to the back of the phone and to make it even worse I can charge the phone full charge and if I’m on a phone call it will die in 5 mins not doing anything on it at all and 15-20 mins and it will be at47% then immediately at 13% and then cut off so I guess I’m stuck with a phone I can’t use unless it’s pulged up since the company don’t want you to be able to contact them