Based on 146 customer reviews Vovoya Inc. is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Apple, SAMSUNG, iPhone, Google and Dell products in Seasonal, Electronics and Cell Phones categories.
Vovoya Inc. contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I bought one of your phones it was to be unlocked it is not I wasted all that money
Do not purchase from this unprofessional company. They’re rude and sells refurbished iPads as if they are new !!!! Don’t buy!! SCAMMERS!!!!!
Absolutely awful. Refurbished Ipad stopped working after just four months and they do not care. They keep responding with generic emails and refuse to honor the one year warranty or remedy the situation. Buyer Beware!!
Thanks y'all, just cancelled my damn order!!
DO NOT SHOP AT VOVOYA INC.
I purchased an Iphone and received it in 4-days when I ordered 2-day shipping. To top it off, when I received cell phone in the mail, it was completely shattered and I had no way of using until I went in to another vendor for a screen repair. Also, I received a charger but the charger box was completely defective as well. I do not know how companies like this are in business but I am sure that it won't be for much long. 0/5 rating.
Ipad I purchased was listed as it was new. I recieved it and it is used with scratches on the screen and some scuffs on the back. Somewhat disappointed, but I'll see how it goes.
DO NOT ORDER ANYTHING FROM VOVOYA as they do not have any integrity! Walmart should disengage from using this unresponsive, irresponsible and sleazy company in order to preserve Walmart's reputation!!!!!!
I tried to get my phone fix by them then left with a piece of paper that states to send it back them and they will replace it only to find out they ripped me off and now Im out of money and phone This BS and ridiculous how a business can stay open after ripping people off.. I still want my money back or I will take some drastic measurements as to sue this place. I cant even rate because they are liars.
We received the phone we purchased today in a stapled at top fed ex envelope. The side of fed ex envelope was completely opened on one end and the phone the box was in had water stains and the box itself was crushed.
I ordered two iPhone XR, They have never been shipped, Walmart told me to wait two days after delivery expected date. I waited only a day and was told wal mart had to contact this company and they would have to contact me back. Vovoya did reach back out to me to claim that fedex had my phones and they have opened a claim. They told me that I would have to call my bank to dispute my transaction. I was so upset I called Walmart back after 3-4 calls Walmart finally refunded me ‘ thank goodness’ but tagged a note on each item (can be donated, kept or discarded ) as if I am ever going to see this items. Could this be tax right off fraud?? Shame Shame!!
WORTHLESSNESS in customer service! I have tried six times to reach them by phone at two different numbers (No answer to my messages), I have emailed them at least four times, I begged for help in my review on Walmart .com (Hello?? Is anybody there?? DO you even read those reviews? ), I even sent Voyoya Inc. a Certified Letter, which they signed for, so I know they received it in early March..... ALL THIS TO NO AVAIL! Wal Mart, you need to dump this seller or be willing to respond to your customers. Now I am stuck with an IPAD I can't use with no way to get my money back. I have never dealt with such a SHAM OF A COMPANY! And apparently I am not the only unsatified customer . Wake up Walmart!
I bought a use ipad from Vovoya Inc through Walmart. It took almost 2 months to come. It has sand under the screen and the corners of the screen lift off the pad. I called and asked for a replacement. The person who answered said send an email. I did three times with no response. I am sending the ipad back and refusing the payment through my credit card. I believe their delay tactic have something to do with the time limit on credit card disputes. Very disappointed.
I’ve bought a Samsung galaxy a 11 and can’t use it on any network... I’ve spent 300 dollars on different carriers and sims and plans and the phone connects to only a 3G network and disconnects... I’ve had my phone for over a month and the company decides to email me back finally... to tell me absolutely nothing just that my phone works on neither carrier and I had to contact Samsung itself! You definitely suck!!!!! Don’t ever purchase anything from these ppl
Purchased Grade A used phone. Damaged screen
I ordered an item from this vender (iPhone X) and it was never shipped, never delivered however I was still charged. I have called this company, emailed this company and have revived NO response. This is criminal to charge for an item that you don't ship, then ignore the customer. I will continue to take action for this criminal offence. PLEASE, do not use this company.
Shame on you Walmart for using this company on your website, your customers deserve better.
Yea I ordered a Samsung Galaxy smartphone it has not worked correctly yet I can't make calls I can't get on apps for more than 10 minutes without dropping Internet connection and of course, I'm just being the outside of my 30-day return policy when this company choice to reply. Vovoya Inc. is the worst! is a straight scam! do not order from them you will be so sorry. Walmart I'm going back to Amazon 'cause you're using people like this, I can't trust this is very poor judgment allowing this vendor to continuously scam unsuspecting people who think they are ordering from WALMART.
Never received the order it’s been over a week and can’t get in contact with anyone
This is not good. I order a product from you company and tried to exchange it at Walmart for a newer iPad and I could because the SR# on the box doesn't match the iPad I was sent ... it's off two letters. I will be disputing this through my credit card company, if I have any problems getting my money back. Walmart way are you still using this company???
Scratched/scraped/missing paint on top, side & bottom of phones edges. Hole with glass missing at bottom edge (on screen), small but noticeable & could probably slice your finger. It doesn’t really affect the portion of the screen that lights up but it’s there nonetheless.
If the screen had been replaced & a color corrector of some sort had been used for the scrapes & missing paint I would have no complaints but for over $300 i just can’t bring myself to keep it because a new screen alone would run me about the same as the phone itself.
(& once it has one hole or crack it’s more likely to crack easier if you drop it or something after the fact in my experience).
If anyone reads this and is wondering whether or not to make the purchase with this seller, I’d say go for it. As long as you accept ahead of time that there may be noticeable cosmetic damages.
I, however, will be making a return unfortunately.