Based on 168 customer reviews Vovoya Inc. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.

Vovoya Inc. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I bought a, supposedly new, Samsung Gear watch from this retailer, through Walmart online, and what I received was a used Gear watch that the battery didn't hold any charge so it was completely useless. This company is a fraud, no other way to describe them!

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This company is the BIGGEST SCAM artist on the planet, and Walmart is helping them scam the public. DO NOT BUY ANTHING FROM VOVOYA, INC. it will not work, and you will not get your money back. They are by far the biggest CROOKS on this planet. A one-star rating is too good for these BLOOD SUCKING THIEFS

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Vovoya sold me a defective Samsung phone. Within 2 weeks of use, the LCD screen started going black even though the phone was still on. The phone was sold "like new" and it clearly wasn't. After several attempts to reach the Vovoya with no response, Walmart said they would refund my money as a courtesy, but emailed me a faulty return label that FedEx wouldn't accept. Walmart said they had to cancel the return in order to create a new one and generate a new label, but once they did, the system wouldn't allow them to create a new return and I've been in a hellish nightmare ever since. Vovoya ignores all communication from its customers and from Walmart and Walmart is taking zero responsibility because the phone was sold from their 3rd party seller. Now I'm out of my money and out of a phone. Even if the price looks good, DON'T BUY FROM VOVOYA. THEY'RE SCAM ARTISTS.

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I purchased a refurbished IPhone and the charging port did not even esist. I tried to return and the company played games. I returned the item to Walmart store #1245 while speaking to a CSR on Walmart.com and handed the phone over and now they are refusing to refund my money. The phone was handed to Lora at store 1245 on 9/16/2022 at 6:15PM and the SCR on the phone stated they would process the refund and now after hours and hours they still have not refunded. DO NOT use this vendor or Walmart.com if you want a quality product and proper customer service . I am seeking legal assistance for my time and trouble as well as the purchase price at this time. I have all documentation and calls are recorded by Walmart and when they are ordered to release the phone call this will be resolved and I will be compensated for my time and trouble.

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DO NOT PURCHASE AN IPHONE FROM THIS COMPANY THE BATTERY NEEDED SERVICING WHEN I GOT IT AND THE CHARGING PORT IS LOOSE

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Gave me a phone that doesn’t actually work, and isn’t contacting me back. They are not slay

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Bought a pair of apple AirPods and never received them. Tried calling them to let them know and they got rude with me. Basically told me I was lying

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I have paid almost 400$ for an I phone xr including the protection plan, I had got locked out of the phone and I had to factory reset it so I tried and it didn't work. It made my phone freeze and become unavailable to use so I went to my carrier to see if they could help,they tried and told me to get a refund and that this is a common problem. With refurbished phones. So I sent the phone back and it had been weeks and I have not been able to solve my problem with this company not to mention that you guys ignored me for a week so I had to contact yall multiple times, i am very upset and want my refund.

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I needed a different phone. I seen a phone that I liked and seen that the seller was Walmart or so I thought. Put together some money which isn’t easy on disability and ordered my phone. Phone was advertised as unlocked. Sounds good. Got the phone which wasn’t easy over me trying to get insurance on it. That didn’t happen and now I know why. As I have looked over reviews I see a common thread. Voyoya doesn’t honor their sales and services. My phone it turns out is still locked by the previous customer or phone company. I can’t even make a dam call on it. Now I ant to know what they plan on doing about it.

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Where is the phone I ordered ? I want the phone or my money back asap

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We purchased an iPhone from Vovoya through Walmart.com back in September. Phone stopped working because it has a hardware network issue. While researching this online I find out this is common problem with a specific model: A1660. The phone model listed in the description was the A1780. When contacting the seller, they said that length of time was too long. That would make sense if... THEY HAD SENT US THE CORRECT PHONE. Vovoya uses false advertisement and sends you a different model with known issues. Never buy from them! I'd give half a star if possible.

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I ordered an iPad through Walmart. it never fell or got wet. I did notice when it was first delivered that the big round button did not come up flush with the iPad. It partially stays down. Then we noticed that we would put it on the charger and it wouldn’t charge. We would have to unplug the charger and then plug it in again. At times we would let it charge for hours and it would say the battery is at 10 percent (small red) but once we unplug and reinsert the charger it would pop up to 100%. This was since day one however we bought it used so I was willing to work through this. Now it doesn’t work at all. I've had the device for about 6 months and it doesn't work!

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This company sells defective phones. I bought a phone that ran hot and Caught on fire. Now I have to buy another phone. Help put them out of business.

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Having trouble activating phone this company is full of shit wil Walmart refund me bk

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Phone fell apart before the warranty of 30 days was up still refused to make any attempt to make it right. Had to have another company to fix it properly. Do not recommend. Low quality reconditioning parts. All around bad seller

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vovoya sent me a empt6y box instead of the i phone i paid for..walmart refunded me said the weight wasn't correct..don't order from this person the6y are scammers. Want to give 0 stars but it wont allow me

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Purchased a refurbished iPhone 8. I called apple to have them help me figure out what was wrong with phone. I was told by apple return phone now, it’s defective. When I ran this by Vovoya, they said you're one day late on warranty!! Too bad, we can’t help you! “You bought insurance get them to fix it”.

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phone is not unlocked and isnt even a real samsung. waste of time and money.

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Paid for Iphone refurbished but ended up got the broken phone. The phone stop working after 2 weeks. Never buy from this seller

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I purchased an iPhone a few months ago. The phone stopped working all of a sudden. I tried to call seller several times, no answer. I sent emails, no answer. I finally got through and they were no help. The lady that answered was very rude and hung up on me after asking to speak with someone else. DO NOT BUY FROM THEM! Product are defective!

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