Based on 78 customer reviews Vovoya Inc. is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Apple, Galaxy, Microsoft, Dell and eReplacements products in Electronics, Seasonal and Shop by Brand categories.
Vovoya Inc. contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This has been the worst experience ever DO NOT I REPEAT DO NOT BUY FROM THIS 3rd party retailer. Worst customer service EVER ordered a Apple Watch and the first one I received was so damaged had scratches every where, the next one was the same even worst, finally the 3rd one would not even pair it just wouldn’t do anything. I called told them I was out of the country they said that is ok just return it when you can. Returned it later after the 30 days and months passed never got a refund never got nothing called. The lady told me is to late and now the only thing I can do is get another device tells me she’s shipping it out and that I’ll get it with in two days. Two days pass nothing I called back to find out that I have to pay for the shipping label for them
To send me this lady did not tell me
This in the initial conversation. They are rude in professional and I wish I could give them 0 rating !!!!!! Worst experience Wal-Mart shouldn’t allow them to sell
Purchased a refurbished iphone 7 Nov 29, 2019. Got it Dec 10th. By Feb 2, 2020 the home button would no longer work and the battery barely kept a charge (I would have to charge it 2 times a day). Then they would not allow refund. Do NOT buy anything from this company. I thought that I was protected because I went through walmart, but no! They emailed me that I only had 30days to return.
I wish I could give no stars horrible service , horrible customer service. Sold me an I phone with a messed up battery had to pay for the battery. I’m calling the better business bureau
Cannot get anyone to talk to me about returning a purchase that does not work. finally talked to a guy that took my e-mail and said he would send an e-mail with RMA# and return instructions but that never happened. Do not buy from these people. They are crooks. I am going to send an e-mail to Walmart Marketplace and see if they can help but it doesn't look good. Less an one star.
Sent a watch that looked like it was run over. Had to have Walmart contact them. they wouldn’t return my calls. Very rude when I did. Charged me a restock fee.
I ordered an iphone 7 that was compatible with verizon and they sent me the wrong phone, I sent it back to get the correct one and have not received it. scam!! Not even a one star .
Clearly a counterfeit apple watch band. The two halves were different shades of the same color. Avoid this seller.
Terrible. Sold me stolen phone
No respones. Can't return product. SCAM!!!
Wal-Mart please pay attention to these reviews. This company is scams people! They sent me an IPad with a broken screen and will not replace it or refund me my money! They hung up on me when I called them.
Wish we read the reviews first! Our iPhone 7 we bought our son for Christmas is supposed to be unlocked, but isn't compatible with his sim card. May try our luck with out local Apple store and if that doesn't help we will see what is in store for us. Ugh!
Purchased an IPad from Walmart. it arrived and wasn't compatible to download or stream apps I needed so I returned. I followed the instructions on removing my cloud information and restarted to confirm it was blank. Got the refund however Vovoya called saying my Apple ID was still on the IPad. I checked my account and could only see my phone and watch. They wanted me to give them my password and that is when I realized this was a scam!!
Never give them your apple ID password they will gain access to all your information.
I recently purchased an apple watch, it came with all parts however the charger was missing, I opened the charger box and there was no charger but instead a giant clump of hair
I bought an Apple Watch from you guys and the screen is cracked and the charger is crap!!!! I will be contacting Walmart and the better business bureau I can’t believe you guys pull this crap on Christmas
Horrible company!!! I purchased refurbished I pad from them. I purchased an 18.00 screensaver for it. My son is autistic and uses an I pad as a means of communication. I placed the screensaver on the i pad and charged it up. It was LOCKED. I immediately contacted the company. The were less than helpful. I sent it back and they credited me only a partial refund, stating "customer changed her mind".
Clearly they do not check their products and then are deceitful in an attempt to keep part of the money. Stay away from their products.
Ordered what I thought was an Apple Watch from Walmart . Reading my emailed receipt I found out it was not Wal-Mart but this third party retailer . I read all the reviews and panicked. I immediately emailed them
Asking if I was going to even get a product that worked. “ yes you will receive a fully functioning device.” Is what they told me . The package came two days late & the Apple Watch would not pair to my phone . The watch would not do anything . They knowingly sent me a device that. Didn’t work at all there was no use for this Watch. I took to Walmart and they are sending it back for me . Hopefully they will do what is right and give my money back . This is so sad Walmart should not let them use their sight to sell anything ... I will not be going back
To Walmart that’s for sure . What a joke !
Absolutely awful!! Do not buy from these people!! I bought what I thought was a new Apple Watch from Walmart.com. When the package arrived, it was from this company. Not new. Not we’ll packaged. When I tried to return it try charged me a $45 restocking fee!! I think this is how this company must make all of their money. Nowhere on the Wal-Mart website did it state that the purchase was not from Walmart or that there was a restocking fee!! Now this company will not contact me and Wal-Mart will not refund the difference. Be very careful when you are purchasing fro Wal-Mart!!!!!
Terrible packaging! They put an iPad in a flimsy box and then in a mailing envelope. Package arrived broke open. iPad seems to be working ok. Please spend an extra $1 and use a better box.
I bought a "refurbished iPhone 7 for the Virgin Mobile network" from this seller from Walmart.com. The phone arrived and wasn't compatible with the Virgin Mobile network according to Virgin Mobile themselves... now it's a big shit show trying to get it returned for a refund. Walmart doesn't stand behind the sale purchased on their site, and vovoya doesn't care that they sold me a terd with lipstick on it...
wishing i paid more attention to these reviews. our refurbished ipad mini 2 died after about 4 months. it sounds like i now own a brick and the email i just sent will never be acknowledged or replied to. wish i would have just spent a few more bucks and bought direct from apple...