Based on 152 customer reviews Vovoya Inc. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Vovoya Inc. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Purchased a refurbished iPhone 8. I called apple to have them help me figure out what was wrong with phone. I was told by apple return phone now, it’s defective. When I ran this by Vovoya, they said you're one day late on warranty!! Too bad, we can’t help you! “You bought insurance get them to fix it”.
phone is not unlocked and isnt even a real samsung. waste of time and money.
Paid for Iphone refurbished but ended up got the broken phone. The phone stop working after 2 weeks. Never buy from this seller
I purchased an iPhone a few months ago. The phone stopped working all of a sudden. I tried to call seller several times, no answer. I sent emails, no answer. I finally got through and they were no help. The lady that answered was very rude and hung up on me after asking to speak with someone else. DO NOT BUY FROM THEM! Product are defective!
This seller has very poor customer service. I tried calling the seller, and when they answered I got just an annoyed "Hello?" After I had to confirm I was speaking with Vovoya, I explained I got an iPad "not as described" which was supposed to be "like new" and it had scratches across the front crystal. They blamed it on a mistake on their part and would give me a $20 refund, but were not willing to exchange it. I took the refund, and got $18.45 back. When I contacted the seller again on why I didn't get the full $20, they said there would be some other credit coming in the form of a Tax refund. Well, it's been over a week and several emails later I'm no longer getting responses from Vovoya and it seems I'm not getting the full $20 refund as promised. So I ended up with an iPad not as described and a refund not as promised. And, dead silence now from their customer service. I would caution anyone from doing business with this company, which seems fly-by-night since their email is not even a company email, but a generic free gmail address.
purchased an iPhone 8 from Walmart through VOVOYA INC, in July 2021. The phone came locked. I Could not immediately get a hold of representative, When I did( after two days) VOVOYA INC told me to take the device to apple to get it unlocked, I did Apple reset the IPhone to factory reset I did not want any more headaches so I returned the iPhone to Walmart who eventually give me a refund. Only to be harassed and threatened by VOVOYA Inc. to remove the Lock which I could not have because I did not put it there. VOVOYA, INC Got my info from Walmart and they Scammed me out of $200. The phone was $129,00 . They should be Sent to Jail....
I bought one of your phones it was to be unlocked it is not I wasted all that money
Do not purchase from this unprofessional company. They’re rude and sells refurbished iPads as if they are new !!!! Don’t buy!! SCAMMERS!!!!!
Absolutely awful. Refurbished Ipad stopped working after just four months and they do not care. They keep responding with generic emails and refuse to honor the one year warranty or remedy the situation. Buyer Beware!!
Thanks y'all, just cancelled my damn order!!
DO NOT SHOP AT VOVOYA INC.
I purchased an Iphone and received it in 4-days when I ordered 2-day shipping. To top it off, when I received cell phone in the mail, it was completely shattered and I had no way of using until I went in to another vendor for a screen repair. Also, I received a charger but the charger box was completely defective as well. I do not know how companies like this are in business but I am sure that it won't be for much long. 0/5 rating.
Ipad I purchased was listed as it was new. I recieved it and it is used with scratches on the screen and some scuffs on the back. Somewhat disappointed, but I'll see how it goes.
DO NOT ORDER ANYTHING FROM VOVOYA as they do not have any integrity! Walmart should disengage from using this unresponsive, irresponsible and sleazy company in order to preserve Walmart's reputation!!!!!!
I tried to get my phone fix by them then left with a piece of paper that states to send it back them and they will replace it only to find out they ripped me off and now Im out of money and phone This BS and ridiculous how a business can stay open after ripping people off.. I still want my money back or I will take some drastic measurements as to sue this place. I cant even rate because they are liars.
We received the phone we purchased today in a stapled at top fed ex envelope. The side of fed ex envelope was completely opened on one end and the phone the box was in had water stains and the box itself was crushed.
I ordered two iPhone XR, They have never been shipped, Walmart told me to wait two days after delivery expected date. I waited only a day and was told wal mart had to contact this company and they would have to contact me back. Vovoya did reach back out to me to claim that fedex had my phones and they have opened a claim. They told me that I would have to call my bank to dispute my transaction. I was so upset I called Walmart back after 3-4 calls Walmart finally refunded me ‘ thank goodness’ but tagged a note on each item (can be donated, kept or discarded ) as if I am ever going to see this items. Could this be tax right off fraud?? Shame Shame!!
WORTHLESSNESS in customer service! I have tried six times to reach them by phone at two different numbers (No answer to my messages), I have emailed them at least four times, I begged for help in my review on Walmart .com (Hello?? Is anybody there?? DO you even read those reviews? ), I even sent Voyoya Inc. a Certified Letter, which they signed for, so I know they received it in early March..... ALL THIS TO NO AVAIL! Wal Mart, you need to dump this seller or be willing to respond to your customers. Now I am stuck with an IPAD I can't use with no way to get my money back. I have never dealt with such a SHAM OF A COMPANY! And apparently I am not the only unsatified customer . Wake up Walmart!
I bought a use ipad from Vovoya Inc through Walmart. It took almost 2 months to come. It has sand under the screen and the corners of the screen lift off the pad. I called and asked for a replacement. The person who answered said send an email. I did three times with no response. I am sending the ipad back and refusing the payment through my credit card. I believe their delay tactic have something to do with the time limit on credit card disputes. Very disappointed.
I’ve bought a Samsung galaxy a 11 and can’t use it on any network... I’ve spent 300 dollars on different carriers and sims and plans and the phone connects to only a 3G network and disconnects... I’ve had my phone for over a month and the company decides to email me back finally... to tell me absolutely nothing just that my phone works on neither carrier and I had to contact Samsung itself! You definitely suck!!!!! Don’t ever purchase anything from these ppl