Based on 160 customer reviews Vovoya Inc. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Vovoya Inc. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I needed a different phone. I seen a phone that I liked and seen that the seller was Walmart or so I thought. Put together some money which isn’t easy on disability and ordered my phone. Phone was advertised as unlocked. Sounds good. Got the phone which wasn’t easy over me trying to get insurance on it. That didn’t happen and now I know why. As I have looked over reviews I see a common thread. Voyoya doesn’t honor their sales and services. My phone it turns out is still locked by the previous customer or phone company. I can’t even make a dam call on it. Now I ant to know what they plan on doing about it.
Where is the phone I ordered ? I want the phone or my money back asap
We purchased an iPhone from Vovoya through Walmart.com back in September. Phone stopped working because it has a hardware network issue. While researching this online I find out this is common problem with a specific model: A1660. The phone model listed in the description was the A1780. When contacting the seller, they said that length of time was too long. That would make sense if... THEY HAD SENT US THE CORRECT PHONE. Vovoya uses false advertisement and sends you a different model with known issues. Never buy from them! I'd give half a star if possible.
I ordered an iPad through Walmart. it never fell or got wet. I did notice when it was first delivered that the big round button did not come up flush with the iPad. It partially stays down. Then we noticed that we would put it on the charger and it wouldn’t charge. We would have to unplug the charger and then plug it in again. At times we would let it charge for hours and it would say the battery is at 10 percent (small red) but once we unplug and reinsert the charger it would pop up to 100%. This was since day one however we bought it used so I was willing to work through this. Now it doesn’t work at all. I've had the device for about 6 months and it doesn't work!
This company sells defective phones. I bought a phone that ran hot and Caught on fire. Now I have to buy another phone. Help put them out of business.
Having trouble activating phone this company is full of shit wil Walmart refund me bk
Phone fell apart before the warranty of 30 days was up still refused to make any attempt to make it right. Had to have another company to fix it properly. Do not recommend. Low quality reconditioning parts. All around bad seller
vovoya sent me a empt6y box instead of the i phone i paid for..walmart refunded me said the weight wasn't correct..don't order from this person the6y are scammers. Want to give 0 stars but it wont allow me
Purchased a refurbished iPhone 8. I called apple to have them help me figure out what was wrong with phone. I was told by apple return phone now, it’s defective. When I ran this by Vovoya, they said you're one day late on warranty!! Too bad, we can’t help you! “You bought insurance get them to fix it”.
phone is not unlocked and isnt even a real samsung. waste of time and money.
Paid for Iphone refurbished but ended up got the broken phone. The phone stop working after 2 weeks. Never buy from this seller
I purchased an iPhone a few months ago. The phone stopped working all of a sudden. I tried to call seller several times, no answer. I sent emails, no answer. I finally got through and they were no help. The lady that answered was very rude and hung up on me after asking to speak with someone else. DO NOT BUY FROM THEM! Product are defective!
This seller has very poor customer service. I tried calling the seller, and when they answered I got just an annoyed "Hello?" After I had to confirm I was speaking with Vovoya, I explained I got an iPad "not as described" which was supposed to be "like new" and it had scratches across the front crystal. They blamed it on a mistake on their part and would give me a $20 refund, but were not willing to exchange it. I took the refund, and got $18.45 back. When I contacted the seller again on why I didn't get the full $20, they said there would be some other credit coming in the form of a Tax refund. Well, it's been over a week and several emails later I'm no longer getting responses from Vovoya and it seems I'm not getting the full $20 refund as promised. So I ended up with an iPad not as described and a refund not as promised. And, dead silence now from their customer service. I would caution anyone from doing business with this company, which seems fly-by-night since their email is not even a company email, but a generic free gmail address.
purchased an iPhone 8 from Walmart through VOVOYA INC, in July 2021. The phone came locked. I Could not immediately get a hold of representative, When I did( after two days) VOVOYA INC told me to take the device to apple to get it unlocked, I did Apple reset the IPhone to factory reset I did not want any more headaches so I returned the iPhone to Walmart who eventually give me a refund. Only to be harassed and threatened by VOVOYA Inc. to remove the Lock which I could not have because I did not put it there. VOVOYA, INC Got my info from Walmart and they Scammed me out of $200. The phone was $129,00 . They should be Sent to Jail....
I bought one of your phones it was to be unlocked it is not I wasted all that money
Do not purchase from this unprofessional company. They’re rude and sells refurbished iPads as if they are new !!!! Don’t buy!! SCAMMERS!!!!!
Absolutely awful. Refurbished Ipad stopped working after just four months and they do not care. They keep responding with generic emails and refuse to honor the one year warranty or remedy the situation. Buyer Beware!!
Thanks y'all, just cancelled my damn order!!
DO NOT SHOP AT VOVOYA INC.
I purchased an Iphone and received it in 4-days when I ordered 2-day shipping. To top it off, when I received cell phone in the mail, it was completely shattered and I had no way of using until I went in to another vendor for a screen repair. Also, I received a charger but the charger box was completely defective as well. I do not know how companies like this are in business but I am sure that it won't be for much long. 0/5 rating.
Ipad I purchased was listed as it was new. I recieved it and it is used with scratches on the screen and some scuffs on the back. Somewhat disappointed, but I'll see how it goes.