Based on 10 customer reviews Vovoya Inc. is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Apple, Watch, Iphone, CPS and Apple iPhone products in Shop by Brand, Electronics and Seasonal categories.
Vovoya Inc. contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vovoya Inc.. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered a phone, they sent an iPad! Didn’t believe they made a mistake. By the time they figured out the error, they were sold out of what I ordered! The worst customer service ever! Never do business with them. They suck!
DO NOT PURCHASE ANYTHING FROM THESE THIEVES!!! My 13yr old son saved his money from cutting lawns to purchase an Apple Watch. We ordered the watch from Walmart.com not realizing the order was sent by a 3rd party. We ordered the watch Christmas Day 12/25/18. It was supposed to be delivered 1/3/19. I have tracked the package through Fedex and it has never arrived. After 2 weeks of the run around from Vovoya, Inc, they emailed me today and told me to file a police report and file a claim with my credit card company. I contacted Walmart.com via chat and then again directly by phone and Walmart has finally issued a refund as they chose to use this vendor. If I could give them 0 stars I would! COMPLETE SCAM!
iPad arrived inoperable and wall plug USB adapter was partially melted and in two pieces. Bought as a Christmas gift - will attempt to replace it or get a refund.
Ordered a refurbished Apple Watch 2 for my son for Christmas. The it was stuffed into a small box that was not large enough so it was mishappen and usitable for wrapping. The watch itself was not not in particularly good condition with the band clearly being stretched. When I looked at the vendor's return policy (as I always do especially on refurbished products) it clearly states that the item can be returned to the store. After completing the online return process through Walmart.com and printing out the return barcode "for easy processing at the store", my local walmart refused to take the return saying I had to deal directly with the vendor. When I pointed out to the local tore manager that this was contrary to what was advertised, he just appoligized (SHAME ON YOU WALMART) . The vendor is so far unresponsive. It may be time to simply deal with it through the credit card company.
Don’t waste your money. Product comes in horrible packaging, and the Apple Watch is scratched ALL over. This in no way, shape or form comes in “excellent condition” as advertised.
Initially, I had a great experience. I talked with a few agents from their company and they made every attempt to work with me. Unfortunately, the last contact with their representative was extremely unpleasant. I was not comfortable returning my phone back to them because there are sensitive information on the phone I don't want to share. The representative was not willing to listen to my complaints and did not offer me any other option other than for me to return the phone. I don't feel safe returning the phone and was hoping they would be willing to negotiate a deal with me. They refused. Due to the horrible experience from the last conversation, I will never utilize this company's service again. The representative lacked customer service skills and was probably having a bad day.
Just got iphone7. Screen has crack. Won't charge. Grandson so disappointed. First time I didn't look at reviews. Big mistake. Taking it back to Wal-Mart right now. Wondering how Wal-Mart and Amazon can deal with a company like this.
My order was cancelled twice by this company who blamed Walmart- I even got a tracking number from them then out of the blue received an email via Walmart to say order had been cancelled at my request !! I think the order was cancelled because they realised they had advertised 6 refurbished iPad Pro at an incorrect price. I have emailed but nobody has bothered to get back to me. Avoid this company like the plague !!! If I could leave a minus 5 star I would.
THIS COMPANY IS A SCAM!!!
Purchased an iphone from these guys through Walmart for my wife after reading the reviews i was sort of apprehensive. When the itme was recieved just like the other reviewers it was not usable had screen water damage. I was able get in contact with the seller throguh email ensuring them i only wanted my money back not to become a disgruntled customer. They sent over an overnight shipping label and i confirmed with USPS the item was delivered the next morning in NY. After they received the item i waited a few days for correspondence that my refund would be processed, to no avail. I began reaching out over the phone, number went straight to voicemail during normal business hours with a full box so that no new messages could be left. I emailed day after day with no reply as well. Finally after almost 10 days contacted Walmart to escalate the issue. They processed the refund instead and im waiting on it now. Do your self a favor and scroll past any items these guys have for sell. Speakinh with walmart sounds like this seller will be revoked soon as they should. STAY AWAY!!!! IF I COULD GIVE NO STARS I WOULD
I bought two phones trying to return no response from them