Based on 38 customer reviews VirVentures is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.

VirVentures cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting VirVentures. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I purchased a product on Amazon. It took forever to get delivered to me. In the meantime, I bought something else locally. VirVentures was terrible about returning the produce. I never opened the package and sent it via FedEx. First, they didn’t issue my refund and I had to go through Amazon Customer Care to get the ball rolling to get my refund after several weeks. Then, the refund was much less than what I paid for the product. They claimed that it was used or damaged upon arrival. I literally sent the box back unopened in perfect condition and they refused to return my money. I asked them specifically what was wrong with the item and they could not answer my question. What a ripoff! I’m out $120 just because I tried to go with the least expensive listing. Won’t do that again!

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This Vir Ventures company is a joke. I ordered patio furniture covers that did not meet the product description back in early June. It is now October and I am still waiting for the RMA email to return. Just contacted company again for the 20th time and same story. I have now begun to contact BBB due to fact this is consumer fraud. You can not take money that does not belong to you. I have also contacted the legal team at Class Action to see about a lawsuit? Somebody needs to stop a company like this.

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This company is a SCAM!!! I never received my package !! The customer service is awful. Stay away from this company!!!

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ordered a sauna from them before I read the reviews. less than 24 hrs I cancelled. They told me refund is not guaranteed if it's been processed or shipped. I said neither has happened. They stalled for 4 more days with no response, other than they were working on it. I contacted the supplier of the sauna told them what was happening, they told me immediatly I can cancel because they have not shipped and not to worry because they won't ship. If not for the supplier being on my side I would not have been able to cancel. Many reviews says they don't cancel and allow the item to be shipped so that they can charge 25% in restocking fees to make money. I'm lucky, it worked out for me. Never again!

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Will NOT order from Vir Ventures again!

It's been 3 months and I still have not received the item.

They charged my credit card a week after my order.

Customer service is non-existent. No response to emails, calls, or through Walmart.

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I order online all the time and have NEVER experienced anything like this. I can’t believe Walmart is connected with a sham like VIRVENTURES. HORRIBLE CUSTOMER SERVICE. Will never order anything again. Have been trying for 3 days to contact them and no luck.

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This Company is a SCAM!!!!!! SHAME ON YOU WALMART!!!! for partnering with VirVentures and not giving us (your customers) the TRUTH about this company-such as we will never receive are purchases, the company will never answer the phone, absolutely NO tracking # for purchases-of course not-THERE GHOSTS-Sooooo upset and disappointed. I am fortunate to work for a big company in a 3 building attachment-SO I HAVE PASSED MY HORRIBLE EXPERIENCE with VirVentures to a extreme multiple amount of people to pass the word and stay very clear away from these SCAM ARTISTS!!!!! There is enough bad in the word right now, we do not need are hard earned money taken from also SHAME ON YOU VirVentues!!!!!!

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I have 3 different phone numbers for Virventures and have called all 3 of them 6 times a day, throughout the day, for the last 8 days and every time all I get is a recording saying “sorry this mailbox is full”. The control unit for our chair lift has stopped working (only 7 months old, and still under warranty) and the manufacturer says we have to go through the seller for a replacement. Hard to get a replacement when they don’t answer the phone. It wasn’t cheap through them but we thought since it was a Walmart vendor it would be a safe buy: WRONG!!! We will definitely never use them again and recommend no one else does either. I would give them a ZERO if it was an option. Walmart: what are you thinking for using a vendor such as they are!?!

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Ordered two gas fire pits only received one. Hoping to get reimbursed I'll never order again.

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placed an order which had 2 parts. first part delivered fine, second part delivered to a different state. Sent several e-mails and no reply at all. Walmart not handling the customer service, which is very disappointing. Feel like it will take months to get a credit.

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Just like all the other reviews. terrible. Horrible customer service , sent me the wrong product

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Horrible experience with this company. They shipped the wrong item and then I had to pay shipping back to them to get a partial refund. I would never do business with a company like this again. Their better business bureau rating is D+ and here's what it says on the website:

"Since November 2016, the BBB Houston began receiving several complaints that are continuing to exhibiting the follow pattern into 2020.

According to the consumer’s disputes, AmiVentures, Inc. and its related companies (Virventures) sell products through the Walmart.com web-site as a third party vendor. Complaints state products purchased based on the picture and description, are not what is received. Consumers state there is no way to contact the seller to dispute the purchase through the site. Complaints also state when they are able to reach the company, they receive poor customer service. Consumers stated, when the wrong product is received, an exchange or refund will not be processed until the wrong product is returned. They also stated difficulty in returning products and getting refunds in a timely manner."

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I would never purchase another product from this company through Walmart. The electric heater that I purchased was not suitable for my outdoor space. I was encouraged to return it which I did, I was informed after the company received the product that I would not be refunded my purchase price given that it had been used! With every email correspondence I was asked to have a nice day!

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SHipped to the wrong address and doesn't reply to inquiry. Very bad customer service

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DO NOT order from this company. I’m trying to return a product and with no success.I have sent emails and tried calling. I just want to return my item for a refund or replacement. One star only because I had to.

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I wish I would have read the reviews before I ordered my fireplace console via Walmart.com. Item was never received and bogus tracking number. Walmart.com customer service said the funds will be back on my card in about 4 days. I hope so...

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Horrible exeperience with Virventures . I get an email saying item was delivered . never received it . When I tracked the order number , it said it went to MI , USA and received by the customer but I live in Canada. The date was inconsistent too. Very very shady business. Thieves! I am not after Walmart to get my money back. I will send this review to Walmart. They should stop doing business with it. And track them down

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SCAMMERS!!!! SCAMMERSI!!!!! lost 300$ with this people the item never arrived there is no way to make a claim costumer service its almost unreachable and after 3 months they reply telling me that i have contacted the wrong sellers SCAMMERS!!!!!!! I am not buying on WAL-MART.COM EVER AGAIN THEY HAVE NO CLAIM AREA!!!!

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DO NOT.. REPEAT DO NOT do business with these crooks! Going after WAL-MART now, for allowing this!!!

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VirVentures is Horrible. Do not deal with them. You will NOT get your money back.

Look up all the negative customer reviews they have. Unbelievable!

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