Based on 9 customer reviews VIPOUTLET is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Samsung, Apple, EVOO, HP and Beats by Dr. Dre products in Electronics, Seasonal and Shop by Brand categories.
VIPOUTLET contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting VIPOUTLET. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This place just popped up online so I decided to give it a try because of their low prices! Well, I got my purchase on Time. I tracked it all the way here!! So I unbox everything and I cant figure out why its not taking my Imei and sim numbers that came with it in the box. So it says it doesn't match those numbers aren't matched anywhere to anything!! So I email the place, And they say "Oh it looks like we forgot to scan your product before shipping " For 1 how in the Hell! Then they say return it for another one. Then say we dont have anymore so we will reimburse you.. !!?? Yeah Right!!! Needless to say I still have my inactivated phone that is absolutely useless.... this was in October.. I have been asking them to either scan it somehow online or unlock it.. They keep giving me the run around. So I wouldn't buy anything from this site!!! You will be disappointed.
Ordered a refurbished Instant Pot. The price was 1/3 of new, and had free 2-day FedEx shipping. After 3 days I noticed FedEx tracking said the label was created, but the package was not picked up. I contact VIPOutlet, and they said that the item was 'shipping out'. After another day, it was still showing not collected by FedEx. I contacted them again, and they informed me that 'a label has already been created, please wait for the item to ship.' Now I'm getting sketched out. After 5 business days the item is still reported as not collected by FedEx. I'm about ready to cancel the order through Walmart. If they try to give me any BS, I'm just going to advise my credit card company to put a cancellation on the payment for non-delivery.
Never received my package, customer service is uncaring and refuses to replace or refund. Buy Beaware.
I place an order for grandson a laptop.
when reviewing the order everything was right.
when my daughter got the confirmation the city and zip code was wrong.
call the 888 number on the phone for 2 hrs never got a chance to talk to anyone.
they customer service suck, let see if she get the laptop by wed as the order said.
A bunch of liars
DO NOT buy from this company. I ordered a tv on March 2nd with delivery to be on March 4th. March 4th came and went no tv no correspondence about my order nothing. I sent emails asking about my order and they said wait 24-48 for shipping info to update it well over that now. As of March 7th I was able to call and get through to speak to someone after I emailed again and was told that my order shipped as at this point I was going to cancel. After speaking to a customer service rep I was informed my order in fact did not ship and was still sitting in the warehouse. I asked for the order to be canceled and my money refunded and was told they could not do so. So not only do I not have my tv they don’t want to cancel the order let alone give me my money. I’m not paying for something that’s sitting in a warehouse. I have filed a complaint with BBB this company is nothing but trash
Unfortunately, I also had a horrible experience with this seller. I purchased a refurbished Chromebook, and a few minutes into setting it up, I encountered a screen saying the Chrome OS was missing. I called their tech support that evening, there was a language barrier, and I guess I misunderstood, because I was under the impression that we had set up a return, but I never received any of the follow up info that they were supposed to send in order for me to actually execute the return. I called again, and left a message this time, but I still never heard anything. By that point, it had been two weeks, and Wal-Mart would not accept the return anymore. I should've tried to return the item to Wal-Mart in the first place, but there was a card in the box saying to contact them with any issues, so that's what I did. Definitely a waste of money. I totally regret this purchase.
do not buy from this place. i ordered a fitbit alta hr and received a charge 3 that was "refurbished" it was not refurbished, it didn't work and now I can't find the info i need to return.
Do not buy! Ordered a refurbished 65" TV and came all broken. Boxing was terrible, and no wonder the TV got damaged so bad during delivery. (Or they sent the damaged TV to begin with, who knows)
Customer center is also bad, I submitted photos and email and still no response after three days.
Biggest crooks on line!!!