Based on 116 customer reviews UKAP TRADING L.L.C. is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Sexy Dance, UKAP, HiMONE, Bellella and Abtel products in Clothing, Shoes & Accessories, Health and Home categories.
UKAP TRADING L.L.C. contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting UKAP TRADING L.L.C.. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Had to pay to return item because couldn't return through walmart and still have not received my refund. These people will not answer phone all you hear is music then someone pick up & hangs up immediately. Ive tried 5 times calling. Will never get my business nor recommend anyone purchase through these people... ZERO STARS!
Worst experience ever. Wal-Mart should not allow this company to do business in their marketplace sellers it will end up making people leary of doing business on walmart.com. I order swim shorts and received a silicone ring instead have been requesting a refund for a week with nothing but repetitive emails from them and the phone number listed for them is not legit. 1 star only because it's the lowest available
wow. i was about to order a really cute shirt but after all the reviews, i will definitely not do business with them. Too bad; i loved the shirt.
Ordered a bathing suit and got 3 silicone rings in my package. Called Walmart and they contacted the company, and the company is supposedly sending out a new order to me. Will I get the bathing suit, or more silicone rings?
SCAM COMPANY. Ordered a $26 pair of shorts and like so many others I received 5 plastic rings. Damn it I hate it when I get scammed like this. Walmart sucks anyways and this is the nail in the coffin of me shopping there ever again.
One more word of advice to those of you stuck dealing with UKrAP Trading LLC.
If you intend to return shipment due to what you’ll receive WILL NOT be what you ordered, DO NOT OPEN shipment at all. UKrAP tried suggesting I inspect my shipment once it arrived, I knew better than that and refused shipment at UPS counter.
Guaranteed way to get fully refunded is to REFUSE SHIPMENT right at UPS or other shipping service used. Also, have prior use of all services provided by Walmart to contact seller requesting cancellation of order, return of order, and request for full refund.
You must document all requests through Walmart contact process found online and DO NOT contact UKrAP directly.
Good luck to all still dealing with this most un-reputable Market Place provider.
THE WORST PRODUCTS AND COMPANY EVER!!!!!!!
Thank you to everyone who posted on this site. I was about to order a couple of shirts from them - but after these reviews - I have changed my mind and very happy that I "dodged this one"
ok lets get down to it!!!! this company goes under so many names, most originated from hong kong. Do you research. Lets not let them take another from the hard working red, white and blue americans while they while they laugh all the way to the bank! SHAME ON U WALMART, I remember when walmart first came out, one of thier moddos was "we buy and sell american, what a sad jpke
Refund for item Already Shipped to Return Department in Rockville MD And Confirmed Delivery through FedEx!! On Friday! I haven’t heard anything from your company and Walmart emailed you on my behalf about WHERES MY REFUND! I’ll expect an answer from your company by Monday May 18, 2020!
This is obviously a scam company, Walmart in general is getting sketchy. I could risk business on the free market on my own, I used to trust WM. Not much longer.
I ordered a pair of shorts that were $23 off Walmart’s website sold by you and I got 2 rubber glittery rings!! Send me my damn shorts! ZERO STARS
I ordered a swim dress, I got 5 colored rubber bands. Been on hold with Walmart for 1 1/2 hours so far. I feel as the others do, wish I had googled this company before I ordered from them. I called over and over, they would pick up and hang up. I just trusted Walmart on this.
I ordered yoga shorts, but received 5 silicone rings today. I just read a previous review that said they also received 5 rings. They are not even jewelry rings. If they fit hoses, I might be able to use them, but they are useless. Please, enable zero stars for this company.
NEVER AGAIN WILL I ORDER FROM THEM I ORDERED A LARG BATHING SUIT AND I GOT A 2x........
I’m still upset Walmart allows this scam of a company UKAP TRADING to operate as a Marketplace seller. However as I stated in my follow up,
Not only did I make multiple attempts to contact seller requesting 1) cancellation of order, 2) return shipment 3) demand of full refund for order not received after 2weeks over delivery date, but because I had all those requests documented for Walmart to refer back to, Walmart today has provided me full refund of my 50ct disposable mask order I need to restart my home remodeling & addition construction company.
The Walmart representatives I spoke to over the course of the past week all were very professional and understanding. I’d say that last part even if I wasn’t getting refunded, they could actually speak English too!
Bye Bye UKrAP Trading
As mentioned by others here,
If I could’ve given you less than Zero rating, I would’ve
I have been in contact with both the Walmart Market Place seller UKAP TRADING LLC and Walmart customer service.
As of now I’m in the process of rescinding shipment to me and have requested such to both parties. UKAP continues to fail in communication requests, however Walmart customer service IS providing the help required.
Will follow up on how this ends.
DO NOT DEAL WITH UKAP!
Also spoke to USPS, even in these times, USPS is not running shipment orders over 1wk delays.
Ordered disposal face masks on 4/10/20, scheduled delivery was 4/21/20. It was delayed, but I received today 4/25/20. The product looks like what was shown on the website and I am happy that it came. It got me worried and wondered what happened to my order, since the tracking had error and didn't update until a couple days ago. I'm ok with the delay, we are in a time we never faced before. Thank you.
BEWARE THE SWEATSHIRT THAT'S REALLY A WAFER-THIN T-SHIRT! IF THERE WAS A ZERO RATING FOR THIS COMPANY, I WOULD GIVE IT. THE CHEAPER THAN CHEAP JUNK THEY SELL AND THE DECEPTIVE ADVERTISING THAT'S USED TO SELL IT SHOULD BE A CRIMINAL OFFENSE. SHAME ON YOU WALMART AND TRUE SHAME ON YOU UKAP (UNDERMINE KARING ABOUT PEOPLE). NEVER AGAIN AND WILL MAKE SURE ALL MY FRIENDS KNOW AS WELL! NEVER AGAIN!!!!!!!!!!!!!!
Unfortunately it appears I too will be disappointed with UKAP TRADING L.L.C.
With the new work guidelines I need to follow to restart my company, I thought using Walmart as a supplier of disposable masks was the right choice to avoid being scammed.
It’s now turning out, I was incorrect.
My confirmation of shipment, made on 4/11/20 gave me a delivery date of 4/22/20.
As I followed the shipment tracking, I saw that the order was not moving out of an LA processing facility, and only had Delayed with no further info provided.
I reached out to UKAP via the Walmart contact seller guide.
UKAP has only stated order is delayed.
Very upset with Walmart for still allowing me to use this company, if this third party seller is as I in reputable as they are proving themselves to be.
WILL NOT BE USING WALMART AGAIN!