Based on 8 customer reviews UBesGoo is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell UBesGoo, Glarry, FCH, ZOKOP and Baofeng products in Home, Home Improvement and Auto & Tires categories.
UBesGoo contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting UBesGoo. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered a “UBesGoo 660 LB Weight Computing Scale Digital Floor Platform Warehouse Shipping Postal blue” from the Walmart website on 01/04/2020 (Order Number 2742046126120). It was supposed to be delivered to my address 204 of my street, which is also my billing address. When I got the confirmation from FedEx that my scale had been delivered on 01/09/2020, I checked for my package outside. My package was not on the porch. I got a call from the resident at 332 of my street. She said she had my package. When I asked her where did she get my name and number, she said it was on the label. This made me uneasy as my package was not being delivered to the correct address. I called FedEx on the afternoon of 01/09/2020 about the it being delivered to the wrong address. I confirmed that my address was 204 of my street. FedEx stated that they had to bring it back to the warehouse to redeliver it. The FedEx employee stated that the package would get delivered to the correct address tomorrow (01/10/2020). They stated that I should call Wal-Mart. When I got off the phone with FedEx, I called Wal-Mart. Wal-Mart said I had to speak to UBesGoo. I called UBesGoo also on Thursday (01/09/2020) about the issue. I was given a “Special Case Worker” who stated that they will see where the package got delivered to, correct the address and send it back out on Friday (01/10/2020). I again confirmed that the package was supposed to be delivered to 204. On 01/10/2020, the package got delivered to 402 of my street instead of 204. That was when I found out that the label said 402 not 204 of my street. When I called UBesGoo, the employee said the case worker was out at lunch and should be back in 15 minutes. I called back in 30 minutes and was told he was out for the day. UBesGoo employees refused to help me. I have medical conditions that are exacerbated by stress and this whole situation is not good for my health. When I asked people to help me, I keep getting empty promises. I need my scale for medical reasons and the lack of empathy is astounding and depressing. How these employees are willing to treat someone is unacceptable. As an icing on the cake, per se, I got an email on 01/11/2020, in which UBesGoo is telling me to go to the original address listed on the package(402 of my street). Where I live, a.k.a. rough neighborhood, is how people die. The liability of a company encourage me to go to a stranger’s house and refusing to take responsibility is appalling. Wal-Mart needs to address this issue as they are selling UBesGoo products on their site and was where my order was placed.
Cancelled order less than 24 hours. They said they could not cancel my order because my product was already at the Post Office. That's a lie, they ship FedX. 2 days later they charged my visa and emailed me a FedX tracking number. But they didn't ship the product for another 5 days. They do that so they can charge you a 5 to 15 % re-stocking fee. Don't do business with them. Also Walmart you suck too for allowing your vendors to cheat the customers. I'd give them zero stars. I sure hope the Karma gets them quickly.
They are the biggest liars I've ever dealt with. I cancelled my order less than 24 hours after I ordered it. They said they couldn't cancel my order because the item was already at the Post Office. Lies, Lies, they ship FedX. The next day they charged my visa and created a FedX shipping label. One week later they shipped the item. I did not open the box and sent it back via FedX. The received it and did not refund my visa yet. Bas, Bad , business practices just to make a small amount of money. Now they will not make any money off me and never in the future. Their lies cost them a customer. They don't deserve even a one star rating.
simi washer spinner worst piece og crap i need to return this ..walmart iss 1007
wish is 55 walmart doesn't care hop they do
Bought a dresser drawers part one one side was defective on 3 if the 5 drawer slides. Customer service useless and worthless even though they could have just sent 3 new drawer slides to make the dresser right. I do not know why Walmart let's them sell thru walmart. I give ZERO STARS
bought a deep fryer from them when I set it up one of the tanks has a pin hole leak ... I have talked to them 4 times now and basically giving me the run around saying they are going to send another tank when im on the phone ... 2 weeks nothing , no emails yet I was told 4 times now I would get an email from another dept. no customer service !!!!!! ubesgoo is a joke
Very slow customer service. Was sent wrong item and have yet to be given a solution after a week of emails and phone calls.
I couldn't get this peeler to work and didn't know I couldn't return to Walmart. To return to you after paying shipping and restock fee, I would only get half the price I paid. Not worth my trouble to return item. Won't be buying anything more from this seller.