Based on 8 customer reviews TOP VACUUM PARTS, LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell BLACK+DECKER, Top Vacuum Parts, Hoover, Bissell and Eureka products in Home, Shop by Brand and Home Improvement categories.
TOP VACUUM PARTS, LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TOP VACUUM PARTS, LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I'm also VERY unhappy with this company -- I ordered some vacuum bags from them (thru WalMart.com). I paid the extra $12 to get them shipped right away -- to arrive in 2 days, as I was completely out and was having company. They were paid for and promised to arrive on the day I needed them, but tracking info indicated they would arrive 2 MORE days after that... I called WalMart several times, they tried calling the company 3 times -- no answer -- I did the same 3 times, and left a message for them to call me. Both WalMart and I ALSO Emailed them, and no response that way either.... So I do NOT recommend them to anyone. And another crazy thing -- when you get their answering machine, it says their phone hookup is thru Magic Jack, very weird !!
All that being said -- at least they did arrive on the later date, and were the correct ones for my vacuum. However, that's the ONLY reason they're getting 1 Star from me !!
ordered a 10 pack of vacuum cleaner belts.
received one belt
from previous reviews it looks like I'm not going to be happy.
Received incorrect random part, correct order still ( a month now) in transit and as others have stated contacting seller by mail locks up and phone number is answered by a service who tells you to use the Walmart website
DO NOT USE THIS COMPANY
....same here. I'm going to call the credit card company (WalMart Mastercard) and enter a dispute for the payment on this item. These idiots sent the wrong part, and when I click "returns" on walmart.com,, the screen freezes up. If Mastercard refuses to work this dispute, it's very easy to simply cancel the card.
Do yourself a favor, and either order from Amazon Prime (they accept returns and send you a prepaid shipping label), or order straight from the company that made the vacuum cleaner. (they know what the correct part number is.)
Ordered parts for my Oreck and only received one of the parts. Would not recommend this seller and would like to see Walmart separate themselves from this shady company. It is unfortunate that I even have to give them one star.
I bought a vacuum brush for my wifes Eureka vacuum and was sent the wrong part. I have tried getting a return or a refund from this company through Walmart website and I get no response from them. I would rate no stars but have to click on one. I guess I will be owning a brush paper weight
I am also very unhappy with this company. The part they sent does not fit my vacuum and I cannot reach them. Going to Walmart and make them take it back!
I’m very unhappy with this company. Have been trying to return parts that didn’t fit my vacuum and I have e-mailed several times with no response.