Based on 5 customer reviews TokTokBox.COM is rated 1.8 out of 5. They have been selling on Walmart Marketplace since 2018. They sell The Face Shop, Nioxin, Sebastian Professional, Avlon and edgelook products in Beauty, Premium Beauty and Personal Care categories.
TokTokBox.COM contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TokTokBox.COM. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
They will not contact you unless they want to belittle you. After arguing with them I sent them pictures of THEIR mistake and they say and I quote Oh that’s an old picture! Admitting your wrong and still so rude. AND, WHY do you have 1 number to contact only? It must be somebody’s cell phone because when you look up the 1 number they have it doesn’t even come up on Google as a business. 240-293-0350?? How can you even sell on Wal-Mart with horrible customer service and a cell phone? Don’t buy from this company. There are So many more with reputable customer service and a phone number that’s listed as a real business.
They advertise one item and then send a different. When you contact them for a refund they cuss you out and call you a Fraud. Pathetic customer service. 0 stars
Product was not the size, number, or authentic. Very disappointed and last time to order from toktokbox. Would leave 0 stars!
My experience with this company is completely different than the other 2 I see here. Not only did the product arrive quicker than promised, the bottles were taped to prevent leaking. I've ordered this product several times before from different sellers on Walmart.com and Amazon, and at least one of the bottles leaked. Thank you for the good service; I will seek you out again as this is something I use everyday.
I have emailed the company 3 times and haven’t heard back about my return and haven’t received my money back.. I am submittting bbb complaint tomorrow.