Based on 10 customer reviews Tire Insider is rated 1.4 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Achilles, Falken Tires, Westlake, Milestar and Pirelli products in Auto & Tires, Shop by Brand and Books categories.
Tire Insider contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Tire Insider. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered two tires from Walmart.com from this vendor. They only shipped one and no response from Tire Insider when I emailed about my order. Called Walmart, they were helpful and refunded my money on the missing item.
Ordered 4 tires from Tire Insider, received them Feb. 4. Tires were for my Spark. They sent tires for a truck. Could only contact them through email. Their first email back, although admitted to the mistake, their only concern was what size tires I had received. After 24 hours, I was hoping they had sent out my correct tires; No. Next response was wanting to know what make the tires were. After another 24 hours, they sent an email informing me that I was had been correct an the tires wrong. Still, no mention of whether my tires had been sent out. I emailed them demanding my tires or a refund. Monday, they informed me tires would be picked up and correct tires delivered Tuesday. Tuesday wrong tires were picked up, no tires delivered. Was told I'd get them Wednesday. Wednesday I was told I'd get them Thursday. Finally, got them Thursday. WILL NEVER DEAL WITH TIRE INSIDER AGAIN!!! Wish I could give no stars.
I was charged full price for tires I NEVER received. They refuse to contact me or provide a refund. Unacceptable. DO NOT BUY FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!
The phone number they have listed on Walmart does not even work.
Bought tires from them on Amazon 4 NEW tires sent me tires that were manufactured in 2017 selling tires that are 2 half years old
Terrible. I ordered a set of tires because my size tires aren’t available in my area. This company sent them via fedex with the requirement that I be at home to sign for them in order for delivery. This was not indicated before the purchase. I have a normal Monday-Friday job and I’m unable to be here during the hours fedex would be. The closest fedex location to me is 2 hours away. I had to return to sender through fedex and fast lane charged a restocking fee and will not respond to my multiple emails.
Ordered studded snow tires from them. Not a stud to be seen. Site and shipping stated "Studded snow tires" Sending al 4 back.
Giving one star...because they did ship tires.
ordered tires & they put several shipping labels on the package so they couldn't deliver. after 10 days with no tire I started checking. sent me from shipper to 3rd party vendor to vendor. never received any satisfaction only a severe run around. STAY AWAY. they don't know anything about customer service!
fantastic fast shipping, at my house on the third day, absolutely lowest price anywhere on the internet. no problem mounting or balancing. AAA+
Avoid this vendor if possible. I found the same tires for over $100 less shipped, and they wouldn’t even try to price match or even PARTIAL price match. They said I could return tires at my expense. I’ve never dealt with a company who puts so little effort into customer service in my life! Never again!