Based on 4 customer reviews Thermal Connection is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Place & Street, Truactivewear and TruStyle products in Clothing, Shoes & Accessories, Health and Seasonal categories.
Thermal Connection contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Thermal Connection. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered some fleece lined leggings from Walmart through this company. They came WAY undersized and the return links on Walmart.com only come up with blank pages. Searched the company name and found this. Roughly $30 down the drain on leggings that don’t fit. Wish there was an option of zero stars.
Thermal underwear was vastly undersized. I ordered and received 2XL. They were, at best a small version of L size. Medium is probably more accurate. And then returning the items has been unsuccessful so far. When I click "return" on Walmart's page, only a blank page pops up. Nothing! Completely blank. Finally searched around the internet and found these clowns' website. They do have customer service info. But nobody's there to answer the phone. Can't reach anyone. I'll keep trying just as a matter of principle. But they want a 20% restocking fee and I have to pay return shipping. I'll never order anything from Walmart again because they host this kind of trash. If you have a choice between ordering from Walmart and having your eyes gouged out, pick the eyes! If I could have given zero stars, I would have.
I'm very satisfied with this company I cannot return my items from the Walmart marketplace because every time I try it tells me poops something has floated away so now I am screwed out of $25
Terrible! Bought a 1X it is more like a small, now I can't return because I don't have a computer and apparently can't use a mobile phone to access the proper website..