Based on 1 customer reviews The Hypochlorous Company is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2023.
The Hypochlorous Company cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting The Hypochlorous Company. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered one container of the 100 Hypochlorous acid wipes on Sept 27, received them on Oct 5th, and have been trying to get seller assistance by email and phone message to no avail. When I call the supposed telephone number of 1-800-732-7103 you cannot reach a human being and are only allowed to leave a voice message but they have not returned the call. The wipes in this container are almost bone dry. There is no solution left. They are worthless. This container must have expired long before it was shipped. The only date printed on the container doesn't make sense either. It reads 26246 22:10. I really and truly want a refund. This cost $18.99 and I purchased it on amazon, and some of the option buttons on contacting the seller have been removed. I can get no help from anyone. BOGUS!