The Beautique

REVIEW UPDATE - I was contacted by the seller and they are issuing a refund. While I did not receive what I ordered, I am very grateful that they are making it right. Apologies that I could not update the original review, but wanted to be sure to update on the refund.

I purchased Malibu Blonde Wellness Conditioner and received Malibu Enhancing conditioner, which unfortunately is a purple toner conditioner that I am not able to use. The Wellness Conditioner is a regular, white conditioner-which you can clearly see in the photo they utilized to advertise it as the bottle itself is clear allowing you to easily see the product inside. As I have used both, I know for certain that they are different products. I was very specifically seeking the regular Blonde Wellness Conditioner. Upon receiving the other product, I immediately emailed the seller, The Beautique, only to be told in one short response that the packaging had changed and that the image on Walmart.com was from two years ago. Regardless of any such changes (btw, maybe update your listing if it changed two years ago), the product within the bottle is NOT THE SAME. I actually didn't even have to open the product that was sent to know it was a purple conditioner as some had leaked out of the top, which I took a photo of and sent to the seller to show the difference and explain why I needed to return it. I just want to return the unopened product and receive my money back, but the seller has not responded since the one-liner about packaging despite two additional attempts. No apology, no questions and no information about how to return and get my money returned as well. I am still hopeful they will make this right. I am truly disappointed. Be careful of what you order.