Based on 5 customer reviews Tekcoo is rated 1.6 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Tekcoo cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Tekcoo. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Well I can't seem to get in contact with customer service. WTF ! They sent me the wrong size phone case.
purchased a case for Moto G7 telephone a few months ago...while running along the road, phone hit the pavement...the curved piece on one side of the clip base which the phone slides into had broken off and later when disassembling and washing things, a corner piece and a third tab had broken off... the phone had dropped a couple of times off the belt (waist clip came unhooked).. durability may not be so good... otherwise the case was good but will need to get another.
I returned a phone case for a Samsung A50 on Nov. 1, 2019 at Walmart. I was given a shipping label from Fedex and it was sent to Tekcoo. Tekcoo sent a message that my refund was being processed on Nov. 14, 2019, I have not received a credit for the item as of Dec, 9, 2019. I have text them twice with no results or response. I will not order from them again. Bad customer service. I would give them o stars but 1 is as low as I can go.
I need a telephone number to call to return a cell phone case. Thank you in advance