Based on 21 customer reviews Supply the Home is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Keurig, Cooper, Hamilton Beach, Remington and The Hillman Group products in Home Improvement, Patio & Garden and Industrial & Scientific categories.
Supply the Home contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Supply the Home. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
DON'T SHOP AT WALMART.COM!!!!! I wish I had known this website existed prior to dealing with Supply The Home through Walmart.com! I ordered an adhesive product that upon arrival was mashed and later than I expected. Not realizing this was purchased through the "Walmart Marketplace" I tried to return the product to Walmart, and had instead to "begin a return" on Walmart.com. Via email I was told my entire purchase price would be refunded, only to have a subsequent email show that I would instead be paying for FedEx fees and a restocking charge, which is NOT an obvious policy when you order thru Walmart. Had I known this when I began the return, I would have kept the product and donated it to someone else who could use it! I contacted the vendor and was told the product wasn't late, so forget about getting any additional refund. What a horrible company!!!!! So, I learned a valuable lesson: BEWARE ORDERING FROM WALMART.COM. You may be dealing with one of their horrible "marketplace vendors." I honestly had no idea. I guess I should slow down and make sure who I'm dealing with. Although, I think I'll just avoid Walmart.com completely for fear of a repeat of this issue, and tell everyone else who will listen. BTW, by the time Supply the Home took their share, I ended up with a 36-cent refund. What a joke. I wish there was some other rating lower than one star.
Tried to order a stylish over-the-shoe rainboot from Walmart with this company as the Seller. The list the size required for one's shoe size but there is no place to click for the size. Searched everywhere and could not find it at the order site.
Ordered two humidifiers. Both arrived in boxes looked like they were after a car accident. Parts inside the boxes were out of plastic packets; hopefully, nothing was lost. One of humidifiers had a very loud fan, so I sent it back (I had to pay for UPS). It was delivered on next day, but I had to contact Supply The home 10 days later to remind them about refund. Refund was finally issued, but at this moment I have learned that "Per our policy, which is listed on the Walmart website next to our name, there is a 15% restocking fee on all returned items." Will never use this company again.
I wish I would have found this site earlier :( I ordered a humidifier and this company sent the wrong model number. I paid more because I thought I was getting the better model. Now I’m starting the return process and based on other reviews I don’t think I will get very far. So frustrating to not get what you paid for.
I have never dealt with a more unprofessional company. The return process was terrible. The communication was terrible and they didn't not refund my money until I contacted them a month after my return having never received my refund. I would never order from this company again and am shocked by the fact that Walmart partners with them.
Worst experience ever, I dont understand how walmart can work with a company like this. According to SUPPLY THE HOME, they dont send a return shipping label because they expect for us to pay for shipping at this point there's no point to do a return since it will cost me more to ship it than what it cost. Not only that but when I went to Walmart to return item, a cashier advised me that this stupid company had sent me the wrong item. I ordered some bike lockers with 5 being the highest security and they sent me a 2. NEVER AGAIN!
Return policy of Linda recommendedd cost you more for shipping than you pay for wrong items rec'd. Would not recommend Supply The Home.
This company has no integrity.
Requested info to return a product that was not needed. Instead of them sending info, they opt to ignore my request.
Sad and pathetic. No class.
I'm sticking with AMAZON!
WALMART can't compete as long as they let this worthless company sell on the Walmart website! (Ok, maybe a little dramatic. But, not according to the other reviews)
Needed to make a return... worst customer service I have ever come across. Shame on you WalMart for not accepting a return that I ordered through WalMart!!!!
Purchased what I thought were quarts of paint. When they came in they were 1/4 pints. Brought them back to Walmart and they told me I had to send them back to company. I got an email from Walmart, but not one from place they were from about returning them. I used all information Walmart gave me to send them back. After trying to send them ups and fedex ( neither company would ship paint) I went to post office and paid to have hazardous material shipped. I waited a month with no refund. I contacted PayPal because I still did not have refund and had to submit receipt for shipping with tracking number, I had confirmation package was delivered, and email from Walmart and my claim was denied. Totally disgusted with company and its underhanded misrepresentation of product and refusal to refund my money.
Worst customer service. Returned an item i didn't need and i paid the shipping back and once they got it decided to state a 20% restocking fee. im never ordering from them again. I'm not sure why Wal-mart still has them as a 3rd party seller with such unclear and unsatisfying policy's
Supply the Home (Walmart) switched models (different letter at the end of a model number) during the on-line ordering process. I hit the "Process Order" button before realizing the switch. Called Walmart immediately (their website) to alert and cancel the order. Walmart said the order was cancelled. The cancelled order was just delivered. Don't trust Supply the Home.
My order #5591883-662639 RCA Ant1052F Flat Antenna purchased on on 10/15/18 arriving on 10/23/18 and bought on-line through Walmart. I would like a REFUND of $17.42 applied to my charge account! This item DOES NOT WORK!
Please tell me what the RETURN ADDRESS IS so I can return it
This is a terrible company. I am elderly and can't get the large box to USPS. I didn't ask for a return label, I only asked that they schedule a USPS pickup, the same courier that delivered the item. Their reply didn't even acknowledge my request. They told me to include the RMA number, which they say is the order ID number. Is it Walmart's ID or the purchase order number on the sticker inside the box? It's taking multiple emails to do this and it just shouldn't. They clearly don't want to deal with a return. Walmart shouldn't use this seller. I will never purchase from this third party seller again.
Bought a Florence 3pcs Bistro set for my balcony. Believe It or Not, one table leg is defective and it si impossible to attach it to the base of the table with the bolt and washers provided. I just want the defective part since I still like the set. My fear is the following : Sir, would you please brigh what you bough back, we will gladly fefund your monney back! Want about the hours I have lost to get the set in the first place, bring it to my place, built both chairs, then realize the problem with the table leg. My blood is boiling right now...
BEWARE Supply the Home is TERRIBLE, they are scammers! I ordered 12 cases of an item and they sent 1 case. They were smart enough to associate 1 tracking number with ALL 12 cases so when I received the one case, it looked like I received ALL cases. DO NOT BUY FROM HERE.
DO NOT BUY FROM HERE OR ONLINE THROUGH WALMART!!!!!! YOU WANT TO RETURN AN ITEM? WELL YOU’RE PAYING FOR THE SHIPPING FEES ALSO.
This review is regarding shipping. I received the water soluble fertilizer today and when I opened the shipping package fertilizer went every where. The lid to the container was completely off with most of the fertilizer inside the shipping package. The one thing I was thankful for was that the package was bubble lined plastic shipping package.
Do NOT buy from them. Besides sending me the item ( Stanley Storm Door Leverset) in different color, they refused to send a return label. So far it's a hassle. The item they sent, it's in a beat up box, full of scratches. It looks like it's been used. Walmart won't help. They don't care.
I received only 3 of the 15 pieces I had ordered. DO NOT ORDER FROM.... "SUPPLY THE HOME" who are advertising on Walmart's site! I will be taking the 3 pieces back to my local Walmart for a full refund and ordering elsewhere! They never delivered the other 12 pieces I ordered!. "SUPPLY THE HOME" are "BAIT & SWITCH" marketers! Walmart... don't you have better sense than to deal with these SHYSTERS!