Based on 39 customer reviews Supply the Home is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell HY-KO, Minwax, FRAM, Scotch-Brite and Combat products in Home Improvement, Walmart for Business and Auto & Tires categories.
Supply the Home contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Supply the Home. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I was looking for spray paint and found what I needed, Rustoleum satin enamel spray paint. Then I looked at the price, $13.78. WTF. This can sells elsewhere for $3.50-$5.00. Walmart needs to drop this company asap and they need to start reviewing the products and prices posted by third party distributors before they do their damage. Now that I know the dynamics between Walmart and their distributors, I’ll never again assume they have the best price and will have to shop around.
This store is terrible. It took forever to get my order. I tried to cancel the order before shipment and they refused to respond and shipped THE WRONG product. The worst.
Ordered a Weller d550 solder gun was shipped a wall leak 992 without my knowledge never heard of of this brand can't believe Walmart lets a company like this do their shipping
I ordered what I believed was a bulk quantity (at least 12 bottles) of Glade Air Freshener and was charged $13.47. When I received my order, I received one can of air freshener. I contacted Supply the Home and they never offered a refund but told me to ship the 1 item back in the original packaging. I will not return 1 can of spray as it has already cost me $13.47 where the cost is normally between $0.89 or $1.00 and believe it will cost the same to have it shipped back. They are egregious and should be reported. I have contacted Wal-Mart via email and posted all of these reviews.
I also ordered a product from Walmart and SupplyTheHome sent me the wrong items. When I received an email from Linda at Supply The Home she was very condescending. I never heard back from her after explaining the problem with my order and never received a credit or the proper item.
I must agree with some other comments. Why does Walmart want to be associated with such poor customer service?
I have been trying to contact this company. Supply The Home. They do not answer my calls and do not return calls. Why does Walmart use this company? I wanted to cancel my order within twenty four hours but could not.
Took my money, never got the paint. Contacted Walmart, they contacted Supply the Home. Have not heard anything.Ripping off people during a pandemic is shameful.......
They sent the wrong item. I wish I'd looked at the reviews first. Walmart should drop this seller.
BEWARE-- they somehow have "expedite shipping" as a default when you order. I was charged $21.95 for shipping for $8 pack of light bulbs. From other reviews, now I see why they were so unethical when dealing with me. WalMart needs to get rid of them as a 3rd party seller. Is there a 0 on this rating scale?
Price gouging; Selling items for 10 and 20 times what the product normally sells for. AVOID THIS SELLER.
I ordered a $20 item (a box of nitrile gloves- size XL) on Walmart. com through this marketplace seller and was sent a wrist coil keychain worth maybe a dollar. Tracking number on delivered package matches what is supposed to be my nitrile gloves. This company should have canceled my order if it was not in stock anymore, but if they "cancel" too many orders, it probably counts against them, so in their own effort to not get dinged, the marketplace seller sent out a random item. If I had read the reviews first, I would not have ordered. However, I made an assumption that Walmart monitors their marketplace sellers to be sure they have high ratings. Clearly, they do not. This seller has a 1 rating. They should be removed. If I return this "wrong" item to the seller, I'm guessing they'll tell me I didn't return the item I ordered so- no refund. Trying to get help from Walmart Customer Service on this, but have been hung up on twice.
Should have read the reviews BEFORE I ordered from this company!!!! Keeping my fingers crossed my order comes and arrives in one piece! Walmart should read reviews from customers and NEVER use them in their marketplace again!!!!!!
Not helpful or even sympathetic concerning your issue. Only reply when forced to by Walmart
Ordered 3 cans of spray paint that I did not use because wrong color. Returned through Walmart store immediately. Walmart paid return shipping. Original cost was $40.17. Seller issued refund of $10.17. They charged me handling fees for each item and 3 x shipping fees even though items returned at same time in one box(original). Total rip off, dishonest seller. Return shipping cost them zero, they charged me $24! Also handling fee's x 3! Do not do business with these jerks.
Do not order from this place. Send wrong item and I would have to pay for return. After reading reviews did not return item as it would cost me more. Gave it up as a lesson learned
I ordered a handheld sprayer and when I got it there was no sprayer nozzle or hose in the box. I have sent it back to vendor by Fedex. I hope they will look in the boxes before sending them out with missing parts in the future.
Ended up paying return shipping and restocking fee for a thermometer that didn’t read accurately. Sent three emails to them, no response. Paying for shipping/restocking with nothing to show for it amounts to stealing in my point of view. Hope this at least helps someone else before they order from this seller. Avoid them
DO NOT ORDER FROM HERE!!!!! 2 ITEMS I PAID FOR OVER A MONTH AGO HAVE STILL NOT BEEN DELIVERED TO ME!!!!!..I AM TAKING THIS FURTHER!!!!
DON'T SHOP AT WALMART.COM!!!!! I wish I had known this website existed prior to dealing with Supply The Home through Walmart.com! I ordered an adhesive product that upon arrival was mashed and later than I expected. Not realizing this was purchased through the "Walmart Marketplace" I tried to return the product to Walmart, and had instead to "begin a return" on Walmart.com. Via email I was told my entire purchase price would be refunded, only to have a subsequent email show that I would instead be paying for FedEx fees and a restocking charge, which is NOT an obvious policy when you order thru Walmart. Had I known this when I began the return, I would have kept the product and donated it to someone else who could use it! I contacted the vendor and was told the product wasn't late, so forget about getting any additional refund. What a horrible company!!!!! So, I learned a valuable lesson: BEWARE ORDERING FROM WALMART.COM. You may be dealing with one of their horrible "marketplace vendors." I honestly had no idea. I guess I should slow down and make sure who I'm dealing with. Although, I think I'll just avoid Walmart.com completely for fear of a repeat of this issue, and tell everyone else who will listen. BTW, by the time Supply the Home took their share, I ended up with a 36-cent refund. What a joke. I wish there was some other rating lower than one star.
Tried to order a stylish over-the-shoe rainboot from Walmart with this company as the Seller. The list the size required for one's shoe size but there is no place to click for the size. Searched everywhere and could not find it at the order site.