Based on 71 customer reviews Supply the Home is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Philips, Bonide, Rubbermaid, Fiskars and Jobe's products in Home Improvement, Patio & Garden and Walmart for Business categories.
Supply the Home contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Supply the Home. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered water timer was sent the wrong (cheaper version) that has many defects. Hard to believe it was an honest mistake when the numbers were different and the pictures as well in the advertisement. Now I'm still watering my crops three hours a day for putting hope in a third party vendor on walmart.com. guess I'll stick with Amazon from now on.
I ordered an outdoor thermometer through the Walmart app. It was sent in a plastic envelope and the tube was busted when I received it. I sent a request for replacement through Walmart customer service, Supply the home did not reply.
I placed an order from them through Walmart website, Did NOT SEE THE SHIPPING PRICE..my purchase was 14,36 and the SHIPPING WAS 11.88..have been in touch with Walmart about this and they do NOT give a damn, told me to get in touch with this company which is impossible to do,,BUYER BEWARE!!!!!!!!They are in with Walmart and BOTH are running a scam,,last time I order from either place..Going to the BBB in New York State with this
They sent a different product from what i ordered. I then found the product I ordered for $40 less at Amazon. And it shipped within 2 hours of ordering.
Item left on door step or next apt complex!! NEVER RECEIVED IT!! No post office slip or ANY KNOCK ON THE DOOR BECAUSE I WAS HOME!! I’m super pissed!!!!! My item better be replaced and only left at post office!!! Or a full refund to be issued!! I’m so mad I could spit fire because I’ve waited a month to air up my motorcycle tires!!!!!!!
I cannot get a hold of anybody to see where my return is. And I’ve emailed them six times today no response.
One star for this company is an exaggeration. I bought a Remington garden blower from them through Walmart, which I later found that the air ducts do not assemble properly. Supply The Home agreed to refund the item’s cost but not the return shipping cost - $95 via Fed Ex (75% of the item’s cost). I found Supply The Home action to be completely unacceptable. After many email communications and the intervention of Walmart in the matter, Supply The Home did not budge and refused to cover the return shipping cost. It was exhausting to continue this affair with Supply The Home; and I got stuck with the item.
Big ass scam. Have a picture of one thing and send you the smallest version of it and charge you triple the money. May they go to hell in a hand basket if you get my drift.
I will never again buy anything from this company. they canceled my order but did not give me my money. Big O rating .
price gouging rit Whitener 1oz box $ 22.00 on Walmart.
I had been trying to return something purchased through Walmart. I was informed that a return could be processed only through the vendor. Walmart attempted to contact them a few times but there was no response. By the time I heard from them on 11/24 I received this response "I have replied to you numerous times. Our Policy is listed on the Walmart website. Your order was delivered on October 2nd. The first email from you was on November 18th." My feeling is that the vendor delayed in responding until too much time had lapsed and therefore refused the return. I will never purchase from them again.
Could have bought item for $5 less on Amazon but thought I would buy from a smaller independent store but what a mistake. So don't sing the "buy local" song if the local are thiefs and con men swindlers.
Trying to contact "Supply the Home" for refund of 2 curtain rods ordered. They arrived bent/damaged in the box. I thought I was purchasing these through Walmart.com, but after going to Walmart Store to return, Walmart would not handle any issues since it was purchased through a "third party". I called the phone # listed for Supply the Home and no answer. I sent an email on the site listed. Waiting to see if I get any results for a refund. I will also be contacting Walmart for having these listed under their site, but not being able to handle any issues from these orders. This is not stated clearly anywhere that this is not purchased through Walmart.
Supply the Home is terrible! I wish I’d read these reviews before , but you think your dealing with Walmart. I’m currently trying to get a refund .It looks like their just going to RIP me Off !
This company lists its price on Wal- Mart then charges double. When confronted about it they stated Wal-Mart listed the price too low. They charged almost double then what the listed price was and refuses to refund the difference. They are thief’s and liars.
Bought a mitre saw for 57.00...When it arrived a part was broken making the saw useless. The return shipping is 42.00....so i'm screwed.....never shopping walmart.com again, or even walmart actually. Rippoff third party sellers and one is not even aware of this...I thought i was buying from walmart
They have a policy where they are NOT responsible in any way of the return shipping cost. These is the worst policy a company can have I bought something by mistake that cost me $155, to return it cost me $70 (shipping) when I show them the receipt they said we are NOT responsible for that. I went to the online portal and it would not allow me to print a return label from my order number. But, I can buy it with free shipping. They have the worst policy ever and even worst customer service. Do NOT buy from them.They are only after your money. They have a Walmart online 3rd party contract to purchase from Walmart NOT from them. Less than 1 star. HORRIBLE!!!! I will be reporting this to the BBB
Save yourself a HEADACHE and stay away! I ordered 4 cans of paint which they shipped in 2 boxes. Opened one box (did not open the paint can) and found out that the paint was not appropriate for my home improvement project. NEVER opened the second box. Returned paint via Fed Ex (as described on marketplace). Company only refunded only 1 can of paint. Emailed to find out why I only received a refund for one can when 4 cans were returned. Company says 3 of the 4 cans arrived damaged and will not issue a refund. How can 3 of the 4 paint cans be damaged if I only opened one box which contained two cans? ( one of the boxes was never opened). Emailing with the company regarding this return has been useless. Walmart you need to remove this seller from your Marketplace if you are really committed to providing superior customer service. Supply the Home is a reprehensible company.
Sent wrong part. Took pictures to provide measurements of the part sent and were told we measured wrong. We measured according to manufacturers diagram. Found a work around that involved cutting and soldering the part because we assumed we'd never get our money back.
The items were delivered too late. The return procedure is not clear. I received the items in one package but when I ask to return they said that the items must be packed in separately package and will send return labels. I didn't get these labels anymore.