Based on 13 customer reviews Supply the Home is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2016. They sell RCA, BLACK+DECKER, Graco, Keurig and Hamilton Beach products in Home Improvement, Patio & Garden and Industrial & Scientific categories.
Needed to make a return... worst customer service I have ever come across. Shame on you WalMart for not accepting a return that I ordered through WalMart!!!!
Purchased what I thought were quarts of paint. When they came in they were 1/4 pints. Brought them back to Walmart and they told me I had to send them back to company. I got an email from Walmart, but not one from place they were from about returning them. I used all information Walmart gave me to send them back. After trying to send them ups and fedex ( neither company would ship paint) I went to post office and paid to have hazardous material shipped. I waited a month with no refund. I contacted PayPal because I still did not have refund and had to submit receipt for shipping with tracking number, I had confirmation package was delivered, and email from Walmart and my claim was denied. Totally disgusted with company and its underhanded misrepresentation of product and refusal to refund my money.
Worst customer service. Returned an item i didn't need and i paid the shipping back and once they got it decided to state a 20% restocking fee. im never ordering from them again. I'm not sure why Wal-mart still has them as a 3rd party seller with such unclear and unsatisfying policy's
Supply the Home (Walmart) switched models (different letter at the end of a model number) during the on-line ordering process. I hit the "Process Order" button before realizing the switch. Called Walmart immediately (their website) to alert and cancel the order. Walmart said the order was cancelled. The cancelled order was just delivered. Don't trust Supply the Home.
My order #5591883-662639 RCA Ant1052F Flat Antenna purchased on on 10/15/18 arriving on 10/23/18 and bought on-line through Walmart. I would like a REFUND of $17.42 applied to my charge account! This item DOES NOT WORK!
Please tell me what the RETURN ADDRESS IS so I can return it
This is a terrible company. I am elderly and can't get the large box to USPS. I didn't ask for a return label, I only asked that they schedule a USPS pickup, the same courier that delivered the item. Their reply didn't even acknowledge my request. They told me to include the RMA number, which they say is the order ID number. Is it Walmart's ID or the purchase order number on the sticker inside the box? It's taking multiple emails to do this and it just shouldn't. They clearly don't want to deal with a return. Walmart shouldn't use this seller. I will never purchase from this third party seller again.
Bought a Florence 3pcs Bistro set for my balcony. Believe It or Not, one table leg is defective and it si impossible to attach it to the base of the table with the bolt and washers provided. I just want the defective part since I still like the set. My fear is the following : Sir, would you please brigh what you bough back, we will gladly fefund your monney back! Want about the hours I have lost to get the set in the first place, bring it to my place, built both chairs, then realize the problem with the table leg. My blood is boiling right now...
BEWARE Supply the Home is TERRIBLE, they are scammers! I ordered 12 cases of an item and they sent 1 case. They were smart enough to associate 1 tracking number with ALL 12 cases so when I received the one case, it looked like I received ALL cases. DO NOT BUY FROM HERE.
DO NOT BUY FROM HERE OR ONLINE THROUGH WALMART!!!!!! YOU WANT TO RETURN AN ITEM? WELL YOU’RE PAYING FOR THE SHIPPING FEES ALSO.
This review is regarding shipping. I received the water soluble fertilizer today and when I opened the shipping package fertilizer went every where. The lid to the container was completely off with most of the fertilizer inside the shipping package. The one thing I was thankful for was that the package was bubble lined plastic shipping package.
Do NOT buy from them. Besides sending me the item ( Stanley Storm Door Leverset) in different color, they refused to send a return label. So far it's a hassle. The item they sent, it's in a beat up box, full of scratches. It looks like it's been used. Walmart won't help. They don't care.
I received only 3 of the 15 pieces I had ordered. DO NOT ORDER FROM.... "SUPPLY THE HOME" who are advertising on Walmart's site! I will be taking the 3 pieces back to my local Walmart for a full refund and ordering elsewhere! They never delivered the other 12 pieces I ordered!. "SUPPLY THE HOME" are "BAIT & SWITCH" marketers! Walmart... don't you have better sense than to deal with these SHYSTERS!
We ordered some paint from you. It came spilt out in the box. Can we get a refund or replacement can please.