Sunny Rain Inc

Ordered video camera since Feb 8, am still waiting for my item. Walmart tells me to call them. Rate ZERO STAR

This company is a true fraud. If you have a problem with an item and need to exchange it you are screwed. They will offer you a tiny portion of your money but will send you nothing. Then they offer a little more and send nothing. I have research and found this seller to be very bad news. Do some research before you even consider a purchase from company. I also am contacting everyone I can think of to try to make sure this person will fail. Send to everyone you can.

I bought an exersice bike from walmart.com didn't see that it was actually sold by Sunny Rain. The bike came in a damaged box after assembling it there were some damages. So I contacted the seller for a return, per phone and email. I got an email back but no information on the return or even refund. They offering a repair or a refund of $20 I paid $170 and don't want a refund of 20. Does somebody ever got a refund. How to contact this company and speak with a real person? Why Walmart let this company sell .... very disappointed. ZERO STARS

Mar 9

to me

Dear customer, Thanks for contacting us ，we will ask engineer of the item for a instruction . Could you please wait more time ? Thank you Beast regards!""

Kayla Mullins Mar 12

Hello, can I please have a replacement or a refund I've still haven't receive...

Sunny Rain Inc Mar 13

Dear， Here is a instruction about it ,could you try again ? 1)Please download...

Kayla Mullins Mar 13

Hello, I don't need instructions I need a new tv stand. Pieces from the stand...

Sunny Rain Inc Mar 14

Dear customer， Sorry to hear that,we suppose it is damaged by shipping compan...

Kayla Mullins Mar 14

Draw does not open unless I break it. Open part of the drawer facing the bottom

Sunny Rain Inc Mar 16

Dear valued customer , So sorry for the inconvenience that caused you ,we are...

Kayla Mullins Mar 16

Hello, No I would like the pieces that I have to break so the drawer is on th...

Sunny Rain Inc Mar 16

Dear customer, so sorry for the inconvenice, I want to help you,but I am not ...

Kayla Mullins Mar 16

Hello, Can I please have a return label I would like to get a refund. Thank y...

Sunny Rain Inc Mar 19

Dear customer, So sorry for the trouble ， There is no evidence for us to ask ...

Kayla Mullins Mar 19

I would like a full refund. I can't do nothing with this tv stand if it's bui...

Sunny Rain Inc Mar 20

Dear customer， Thanks for your connecting, Do you have any evidence to show t...

Kayla Mullins Mar 20

I WANT A FULL REFUND. I CANT PUT THE TV STAND TOGETHER.

Sunny Rain Inc Mar 21

Dear customer, so sorry for the inconvenice, I want to help you,but I am not ...

Kayla Mullins Mar 21

Hello, To fix my problem the hardware store will cost me $65 and the tv stand...

Sunny Rain Inc Mar 22

Dear customer, Thank you for your email and so sorry for replying late. Here ...

Kayla Mullins Mar 22

I need a full refund. It's been used because I tired to put it together. I ne...

Kayla Mullins Mar 22

And you need to give me a return label. I'am not going to pay for a return la...

Sunny Rain Inc Mar 23

Dear customer, So sorry for the trouble ， How about I refund you $ 37 as comp...

Sunny Rain Inc Mar 23

Dear friend We have replied the problem in the previous email Please just che...

Kayla Mullins Mar 23

No give me a return label

Sunny Rain Inc Mar 23

Dear customer, Thank you for your email and so sorry for replying late. Here ...

Kayla Mullins Mar 24 (13 days ago)

Send me a return label please and full refund

Sunny Rain Inc Mar 26 (11 days ago)

Dear customer, Thank you for your email and so sorry for replying late. Here ...

Kayla Mullins Mar 26 (11 days ago)

Please refund half of what I paid

Sunny Rain Inc Mar 27 (10 days ago)

Dear customer， Thanks for your connecting, Do you agree we refund $40 to you?...

Kayla Mullins Mar 27 (10 days ago)

Give me half of what I paid

Sunny Rain Inc Mar 28 (9 days ago)

Dear customer， If no,please return it ,we will refund to you when we receive ...

Kayla Mullins Mar 28 (9 days ago)

Give me the the $40 refund. I'm not returning nothing

Sunny Rain Inc

Mar 29 (8 days ago)

to me

Dear customer Thanks for your reply.So sorry for it. We have refunded to you $40 today,money would go back into original payment method, could you pls check it in 3-5 workdays. Thanks

All this for $40 and a still broke tv stand what a joke. I was tired of going back and forth with them. I wish i got a full refund I cant even use the tv stand

Bought a hydraulic pet grooming table from them. The unit came with the frame and hydraulics but no table top. How are my dogs supposed to get groomed? They really have a hard time straddling two pieces of metal. They won't answer phone calls, and send ridiculous emails back offering you $5 to forget about their mistake.

Do not buy from this company. See all the reviews above. PS, sorry there is no zero star rating. Better yet, a minus star rating.

I ordered from them on the 2nd and I have been waiting for days to get my thumbdrive and I was supposed to get it on the 13th and somehow it got delivered to a place in IL when I live in VA, I am not able to get it because I don't live in IL and my address is not in IL, I have no way to get in touch with them or anything, I seem to have wasted my money again! I ordered from another company before them that actually got in touch with me to let me know what the problem was and gave me my money back! I am not sure what to do about this, if they will refund my money that would be good or somehow send it to me again without me having to pay again!

They don't take care of their customers I bought a tablet for my granddaughter and they won't replace it they said they would give me $5 and I paid $63 for it I would not buy anything from them

I cannot believe after all these reviews, WALMART still has them as a seller. It sucks that you cannot return to WALMART when purchased from this seller. I gave them a chance via email and phone call to set me up with an RMA, but no response. Called credit card company to dispute linking them to this site as proof that dealing with this company is futile.

Very unprofessional company beware they are a scam I received the wrong items and they told me what they sent was what I ordered the lady that answers phones just rambles on and hangs up on me. Than blocks the call I am calling the Better Business Bureau something needs to be done we should not allow companies like this to take advantage of people

This Product does not work and I can get in contact with no one I’m very up set

I bought a baofeng mike for my raido and they put it under diff name and ship it to diff state and will not return my phone call do not buy from them

I ordered 2 air purifiers from them. I got them and they are not air purifiers!! It’s a cheap piece of plastic that does NOTHING!! I’ve been going back and forth trying to get a refund for over 2 weeks! Poor English and offered $6 when I paid $58! Still fighting them until I get my money back.

DO NOT ORDER FROM THIS COMPANY!!!! I did get the security camera I ordered. However it does not function correctly. Trying to contact Sunny Rain for a return was a huge waste of time. STAY AWAY!!!!!

I bought two microphone system through Wal mart when it come one of the box missing one microphone I contact through Wal-Mart one week pass still not hear anything

not good

I was going to place an order,now that I read this I changed my mind.

Terrible CHEAP products and refuse to give refunds.

Ordered a web cam from them. This was there response when it didn't arrive: “We received a notice from logistics company, we found your parcel was sent to wrong address.We suffer a great loss because of the shipping mistake. please kindly accept our sincerely apologize again. DO REALLY SORRY. Unfortunately items you ordered was out of stock,we can't resend you a new one now. How about we fully refund you? Also in order to compensate your time, we will offer you 2% discount in your next order,what's your opinion? Your kind understanding would be highly appreciated! Thanks & Best regards”

So I reply asking for a refund. Meanwhile my Walmart status page still shows a FedEx tracking number that indicates tthe package still hasn't been dropped off yet. How could it be delivered to the wrong address if it never got shipped. Sunny Rain then replies that they need to investigate my claim???!!! THEY contacted me asking me if I wanted a refund. What’s to investigate. I finally had to get Walmart involved who got me my refund. Frankly, Sunny Rain is not the type a company I would expect Walmart to partner with. I will avoid them at all costs.

This company only sent half of my order. I asked them to send the second item and they offered me a $5 refund instead. Don't fall for the "I can't speak English" emails they send! Some of their emails are perfect English while others are complete gibberish. Wal-Mart refuses to help. I'm reporting them to the FTC.

This company only sent half of my order. I asked them to send the second item and they offered me a $5 refund instead. Don't fall for the "I can't speak English" emails they send! Some of their emails are perfect English while others are complete gibberish. Wal-Mart refuses to help. I'm reporting them to the FTC.