Based on 111 customer reviews Stoneway is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Stoneway, Generic, HALLOLURE, Kadell and Novashion products in Home, Auto & Tires and Home Improvement categories.
Stoneway contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Stoneway. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I bought a tagging gun through this company. It was useless. Do not order from this company. It caused me so much stress and it was literally a huge waste of my time.
Worst company ever seen never answer the phones still waiting for my refund
I recently purchased a rolling rack from this company. The item was not as described. It stated that it was heavy duty. The item came and we attempted to assemble it and it has plastic ends very very poor quality. And the company is difficult to contact and I am hoping the return will be easier. Very unhappy
Crappie business ‼️ Still having problems with orders
This company is some kind of SHADY!! I ordered a bike for my Granddaughters birthday. Got the package, its missing parts. They do not answer the phone. WALMART NEEDS TO DO BETTER!!! ZERO STARS
Would not authorize a return of an item I was not satisfied with.
I ordered a putting trainer that was $40.00 they said it’s too expensive to return and first offered me $12.00 and I could keep it. I said no and they offered $20.00. Be sure you really want the item you order.
I need information for your product???!!!
I am just adding to the disgusted customers on this site. I ordered some cushions for my breakfast nook. It did not fit. I tried to return at Walmart and they siad it had to be returned through the the vendor. They have given me the same run around as the previous posters. Offered $13 for a $80 purchase because it is very difficult to return. I am still trying and will get Walmart involved again. I feel if I bug customer service enough that they will get off their A$$es and do something.
I ordered a desk because in the pictureit showed a monitor, computer keyboard and tablet with quite a bit of extra room in the picture. But it ended up being the size for a little kid. Picture was deceiving. I wanted to return but they only offered me $7.00 credit. Ridiculous.
Horrible! Ordered a baby play yard, did not feel comfortable putting my child in there. It was cheap, flimsy & complete garbage. When I asked for a refund they offered me 15% of what I paid & they'd keep the other 85%... wtf is that bs!?!? Plus they want photos & video documenting why you don't like their product... I am not sending any kind of photo or video to a stranger... creepy & dangerous. Do NOT order a product from them! They sell overpriced garbage & rip you off! Deserves
Horrible company I hope walmart drops them as a seller soon. Ordered a mirror for my mother for Christmas. First they shipped it in an envelope so was surprised the mirror part showed up in tact. Nothing else worked on it. Lighting or suction as the mirror was to suction to a mirror or another smooth surface. Tried to get a return label. Their last email was how bothersome and expensive a return is how about you keep the mirror and we give you 5$. ( Mirror was 20$ after the tax). Yeah I think not. Walmart stated they will be issuing my refund and I can pitch the mirror if I choose. Will see if something shows up. Buyer beware! When you order from Walmart it's not always coming from Walmart!.
i WISH i HAD READ THESE REVIEWS BEFORE I ORDERED FROM THEM . I DID NOT GET WHATI ORDERED. IM THROWING IT OUT BUT THE BETTER BUSSINESS BUREAU WILL HERE FROM ME. MAYBE ENOUGH BAD REVIEWS WILL SAVE SOMEONE DOWN THE LINE. DISGUSTING COMPANY.
Worst company, does not respond to emails and do not buy from this seller
I ordered a multifunction sander/grinder and didn't receive all the items it showed. Didn't receive power cord so I cannot even turn it on. Tried to contact them and keep getting busy signal. Big waste of money. Very disappointed.
Stoneway is the worst company ever!!! I will be contacting the BBB on them! I ordered something from them on the 5th. No tracking is available and when I called fed ex they said the company hasn’t even sent the package. So I tried to get a refund and they are refusing saying it’s sent, yet fed ex is saying differently. Thes people are crooks! I wish I could give them negative 10 stars! I will not be ordering from Walmart again until they sever ties with this company!
This is sorry company bought a moon light and it want work it’s nothing but China made junk do t waste your money
I'm not happy at all I purchased 2 pair of inline skates for my kids Christmas neither one was the size I ordered now I'm getting the run around about my refund. They actually tried to give me 30 that won't even replace one pair of the skates. I'm not a happy costumer at all
I bought a Christmas tree skirt and it wasn't as big as I thought, so I wanted to return to purchase a bigger size and they thought giving me $4 would be acceptable. Smfh.
Light up dog collar worked 3 weeks, then quit.
No return address on package to return for refund.
Don’t waste your money like I did.