Based on 162 customer reviews Spreetail is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016. They sell Intex, Sterilite, Bestway, Swimline and Suncast products in Home, Toys and Shop by Brand categories.
Spreetail cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Spreetail. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Through Walmart market place got a tent Tahoe Gear Olympia 10 Person 3 Season Outdoor Camping Tent, Green and Orange/113208121 Poles broke on first use no response for refund or replacement Walmart is irresponsible for using them won't ever do Walmart online again I would give 0 stars if available
Oh how I wish I would've read reviews of this place before ordering!! We ordered an intex pool at a great price....and have not received it. No tracking numbers, no nothing.
Ordered a round bestway pool, received a rectangular intex pool. Contacted them for an exchange, they wanted me to destroy the incorrect pool and send them pictures so they could send the correct pool, but I do not trust that. Terrible customer service.
They suck! Was told to it to Walmart they will take it back. Nope they wont they tell me to contact seller. Not opened and wont take it back.
I’ve had some bad experiences online but this vendor takes the cake. I needed to return an item, so they sent me a return label. They received an item but never refunded the money. Chatted with them and they agreed to refund. I have an email that says they will send the money. Never did get the refund. Had do dispute the amount through PayPal. Somehow I lost the PayPal dispute, so no refund. They stole hundreds from me.
Horrible service!!!!!!!!!!! You can't get ahold of anybody at customer service. I bought from wal-mart NOT from spreetail. Does not deserve 1 star rating!!!
These people are terrible. They didn’t follow through on my order and charged me more than the price reflected. Costumer service was very uncaring about the situation. Sadly just not a trustworthy vendor
HORRIBLE experience with them through amazon prime. Totally useless customer service, delivery to incorrect addresses and then won't refund or replace. Seriously bad company, needs to be shut down completely because they are NOT customer oriented at all!
Falsely advertises product on Tork Cloth Towels. They advertise 5 boxes per order, totaling 400 towels. They send one box of 80. Then you have to fight with Walmart to be refunded. Worse shopping experience ever! I wish there was a zero star to give.
Absolutely the WORST experience ever shopping on-line. Spreetail aka VM Express is a MLM firm that promises retailers (small and large) that their sales will skyrocket using their services! Spreetail is nothing more than a greedy marketplace seller that repeatedly lists the same item across multiple platforms in an attempt to get first place rankings and cleverly makes itself the cheapest and "Fastest" shipper than anyone else! Seems strange that multiple sellers of the same product all have shipping dates a week or two out in time but Spreetail MAGICALLY promises 2-DAY DELIVERY!! OMG !
Then, Spreetail hurries to generate a "Tracking Number" in order to stop any attempt to cancel or refund your order. VERY CLEAVER! And Walmart is complicit... A sale is a sale no matter what the customer has to go through including watching the "Delivery Date" come and go with no merchandise delivered. Then when you contact them its excuse after excuse about the shipping company, the warehouse, you name it-they use it. When I finally contacted Walmart directly, OMG all of a sudden they finally straightened out their warehouse problem (I suspect they found one on-line somewhere and procured it to make themselves look good).
If you buy from this seller or their other aka business VM Express after reading these reviews, you deserve to get screwed you twit's. Don't fall for their scam! You've been warned. Wake up. And shame on INTEX for allowing this seller to represent their products!
Do not order from these people! They are a third-party from Walmart and will not let you return anything past 30 days but they don’t tell you this until it’s too late and you’re stuck with it.
Wish I would have seen this before ordering. A nightmare to deal with. No product delivered. Will not do any of the legwork to find the item. Put all the onus on the customer to deal with the secondary seller and their credit card company. DO NOT BUY ANYTHING DIRECTLY OR INDIRECTLY FROM SPREETAIL.
Difficult. Had to beg for a return, got it, shipped item back, and 10 days out, still no refund. Contacted them and was told still not received and to contact FedEx on status. No assistance. High frustration . Will open a dispute with my credit card.
All the above reviews have hit the mark. I have had the unpleasant experience of dealing with this idiotic outfit. The product that was delivered after two weeks of waiting for a delivery that was supposed to take 4-5 days, was the wrong product. Now, per there rep, I have to wait for Fedex or UPS to contact me about picking up the wrong package before a delivery ticket is issued for the right package. And, I bought this product off of Ebay. I found the exact same product from a vender in Florida who would have shipped it to me in the 4-5 day window. I am pretty sure I won't be buying from Ebay again, if they are going to continue to use VM. I am not even going to give one star as this whole process has involved multiple emails and an actual call from an ebay rep. Extremely frustrating to say the least. Buyer beware!
Horrible company!!! Can't say that enough worst place to deal with and Walmart isn't any better. Bought a $3000 about ground pool kit and all that showed up was a pump filter.they won't work with me or refund me cause it says order delivery.there response is file a claim with your credit card company cause its not there issue. fkn assholes. DO NOT EVER BUY FROM THIS PLACE .FKN SCAM!
Very bad services. I Oder April 8th, 2021 amd today is April 18 and package has not arrive. I order through Walmart. They had to reorder. My package is not home yet. Supposed to be at Ellenwood, GA under FedEx. Based on all this reviews, I will be lucky if I get my package or return. Will see.
Terrible customer service. After reviewing other reviews I see it is how they do business. Walmart needs to drop this company and fast. DO NOT BUY FROM THIS SELLER.
I see why you have terrible ratings! You lost my item yet keep the money, and over a week later won't re-ship it with overnight delivery so I can finally have what I paid for. I will make sure to never go through VM express again. Don't use VM express. They are terrible. I should not even give it one star.
Horrible. They will send you the wrong items, but then tell you that you have to pay the shipping in order to get the corrected item. Their customer service is garbage. I thought I was buying through Walmart, but instead I was directed to another company to handle my issue. They just want to get you off the phone, and blame you for their mistakes. Never again. I learned my lesson that if it says “VMEXPRESS” don’t buy!!
Never received my shed let alone money got the assessories and now have to pay out of pocket to rebox and tape everything and hopefully will get my 1100 dollar refund! Very disappointed! I definitely won’t order from this seller again! Save your money and the headache go to Lowe’s!