Based on 11 customer reviews SONUOPOWER is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.

SONUOPOWER cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting SONUOPOWER. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Brought am E bike 14" folding bike the rear wheel hub cable came defective the box was broken with several hole they tape the box they never contacted me for replacement or at lease give me info on wear I can buy I went to 4 E bike shop 3 of the shop said we don't repair this bike the last one said he can do a temporary repair Walmart this company suck they take your money and don't want to help

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Still have not got my order which said it was delivered In May. contacted the seller with no response. Sent another contact today.

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Terrible customer service as a matter of fact no customer service

The number doesn’t work and the HB seat I received was poorly made and broke one week after Christmas

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Please DO NOT buy from this company. I bought a hoverboard from this company and it came without a box. It came with a shipping box but not the actual hoverboard box. I have been trying to contact them thru Walmart and by my own and they are yet to respond. Please RUN from this company. Not worth your money or time.

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When it comes down to buying a hoverboard, please RUN FROM THIS COMPANY. I purchase my grand-daughter hoverboard on May 20, 2020, and it has completely stop working. This company and Walmart.com is giving me the run around about getting it fix. I paid $99 for this board to only have it work for 2months. I have sent several emails to this company and they have yet to respond. Their product is it not worth the hassle, I wish I had seen more reviews of how bad of a company SONUOPOWER is to stop me from wasting my money.

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I bought 2 hoverboards, the first 10 minutes my kids tried them the battery died and the other one kept turning off even if you charged it 4 hrs. Bad quality for hoverboards I’m very disappointed

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very poor product

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Purchased a battery for my HP laptop which was supposedly shipped July 9th. I contacted Walmart.com when it was not received by July 22nd. Post Office website still shows they are awaiting the item for shipment. SONUOPOWER did get back to me after I contacted Walmart.

It is now August 4th and I am going to request a refund.

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I have been trying to contact this seller for days now, the battery for the hoverboard did not hold a full charge, my daughter almost fell and injured herself after riding for 5 minutes when it did and the board went back in reverse. the item was take back to the store 05.28 and the seller received it 06.01.2020 - I have the confirmation emails- and i was supposed to receive a refund per the email I got within 48 hours and it is now been over 20 days and I can not get a hold of anyone nor have a received my refund so I will be making a dispute with my bank. i would not buy again from them nor recommend anyone too, I'm only giving 1 start rating because you have too in order to leave a review.

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As a result of purchasing from this company through Walmart, my credit card number, name etc. were compromised. Purchases were attempted in the amount of over $1669.00 in NY. Thankfully my bank did not honor two unauthorized purchases. The order site was supposed to be secure. Buyer Be Ware. Additionally site requested email address, password, credit card name, number, expiration date, and security code. Order was to be delivered on 6-1-20 as of 6-3-20 have no t received order. would not give a 1 star rrating, but have to rate at least 1 star to leave review. This company proved to be unsafe and unreliable regarding my order.

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Thee batter is not holding a full chargehe for the hoverboard I recently purchased from your company, I would love to hear from someone concerning this matter.

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