Based on 32 customer reviews Samimport-2011 is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2016.
Samimport-2011 contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Samimport-2011. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I will NEVER order from Samimport-2011 or Walmart Marketplace again. Walmart items were never a problem. Samimport-2011 and the Marketplace are awful. I ordered $118 worth of curtains. Individual panels. Thick, 3 layer, insulated, heavy curtains. Sold under K54. Not only were they late, they were totally wrong. I was sent, thin, worthless curtains. Sold under K30 which are ALSO described as thick, heavy, 3 layer, and heavy. To get my FULL refund, I sent 2 emails, dealt with 2 "chat" reps (Laura C and Shahzod - both of whom abandoned the chat before the issue was resolved), and a girl name Marnie, whose accent was difficult to decipher. However, I maintained my cool, though it was strained, and I got the full refund and have been promised compensation for purchasing a package to return them in, the gas money spent to return them, and my time.
So yeah, Walmart is good. Marketplace and, especially, Samimport-2011, is horrendous. NEVER, NEVER, NEVER dealing with them again. I DO NOT recommend them to anyone.
DO NOT PURCHASE FROM SAMIMPORTS. They do not give a full refund if you have to return and you can't return to Wal-Mart. Not even worth one star.
can not get intouch with samimport 11 @ yaho.com to talk about a return all you get is a recording which is hard to understand i wii never buy from again even though the product was only 17 dollars and will tell all my freinds on facebook
Bedspread for my son’s room. He thought he liked it. Washed, put on bed . Extremely poor quality. Really regret buying it and keeping it. Lesson learned . Won’t happen again Would like to hear your response
I have been trying sents JULY 2020, to return . I have been sent into a mess, First this company sent me the WRONG, curtains. So I go back Walmart they handed me a small paper saying I have to contact theses people over a return. This is how WALMART shoppers are done.????? Why have them on your site if this company will not help or answer there customers. I am so upset
This company has sent me the wrong size of curtains twice now. Returned the first one, no refund yet. Not sure what to do with this set.
My order was not right need to return it and get a refund [email protected] vicky weldon the gray valance or not the right
Ordered curtains from Walmart and got wrong size and messaged them 3 times and never heard back
order said delivered never got so reordered
Bought Curtains from Walmart.com paid for by PayPal Credit. My husband brought 1 set back to the local Walmart as instructed. My husband was given a receipt and advised I have to wait for the return of my money to PayPal by Samimport-2011 within 2 weeks. Isn't Sam's a big store owned by Walmart? Anyway if I don't receive the money via PayPal in that 2 weeks I should contact them and they will get the money. This is the stupidest thing I've ever heard. I bought and paid Walmart. They should have to give the money back. How I see it Amazon is much better than Walmart.
I also bought curtains from Samimport-20 through Walmart. Contacted them to return item. I contacted Walmart and they are investigating because there is no charge or order on 2 pairs of these valances. A simple purchase of $4.50 ea. for four valances caused me a whole lot of aggravation. I just want to return these items ASAP.
Never received my stuff it says it was delivered I haven’t gotten have asked for refund never gotten it either
Bad service! I ordered a pair of curtains from Samimport-2011 through Walmart, I got one short one, one long one and in the wrong color! I contacted Walmart who contacted them and I'm waiting for a solution to this!
I have no invoice in package to verify that I purchase the curtains. I truly understand that walmart is not the company was years ago. I know longer shop at walmart do to the merchandise is not quality. I am learning and will inform others not to trust the online shopping.
I received pink curtains with no papers saying where they came from. No information on my curtains or where I may return them
Send me information for these curtains. The 84 inch are to long.
Because of their return policy I was only to get back $2.10 on my purchase, the item being just the wrong color. Be sure you have the right item before buying from them.
I ordered a comfort set and some drapes, both on the same order form, only one address to send to.The products came from two different sellers. I received the curtains in less than a week. Still no comfort set. Can,t seem to get ahold of anyone to help me. UPS tracked the package to Iowa. I am in Oklahoma. Any suggestions sure would be appreciated.
I have been waiting since the 9th of October for my order. Can not get Anyone to respond. How do I get my money back????
Horrible. Return policy sucks. I will never shop Walmart.com again. I can not return this Walmart- I must pay for shipping and return to California.
I received the most awful 3 bath rug set I have ever seen! I attempted to return to Walmart.com, where I thought I had purchased the item from, but was told this was actually from Samimport, outsourced by Walmart. No phone numbers to contact anyone to return item, nor an address. Waiting now for a return call or email in answer to my request through Walmart.com. Be careful when purchasing through Walmart.com! This was NOT disclosed on my order when I placed it! Very Angry!!