Based on 2 customer reviews Ryan Simkhai Eyeshop is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Ryan Simkhai Eyeshop cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Ryan Simkhai Eyeshop. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I have bought a number of pairs of Ryan Simkhai readers. Love the styles and they work well, but, and this has become a huge but for me, their customer service is non-existent. My latest purchase arrived damaged - box looked like it had been run over, the glasses were damaged. The confirmation email with my purchase said that they would replace merchandise that arrived damaged and to email them. I tried four separate time over about two weeks. I tried calling - you get a message that the voicemail box is full and you cannot leave a message. I finally returned the glasses and used a tracker as suggested. They arrived at Ryan Simkhai 12 days ago but I have heard nothing. Crickets. Glasses are nice, but not worth the risk of losing my money.
I purchased, in good faith, 4 pairs of glasses through a Good Morning American Deals and Steals episode. The eyeglasses are of good value and quality but I need to return 2 pairs. I've been trying to contact them through their e-mail (as suggested on their website) over the past 2 wks (3 emails) but to no avail have I heard back. I've direct messaged them on FaceBook also but again, they have not responded. It is now past the 30 day mark and I am extremely disappointed in their service. I would not recommend dealing with this company.