Based on 26 customer reviews RGT GROUP is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.

RGT GROUP cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting RGT GROUP. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Absolutely horrific! If I could give negative stars I would. Falsified delivery status; falsely signing for an alleged delivered product; invalid FedEx tracking number; just so many Federal law violations and WalMart seems to be very nonchalant about it.

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If I could 0 stars I would. I ordered something on Dec 17 22 and I still haven’t received my order. I keep calling the customer service number and nobody ever answers.

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My account was hacked and I emailed them immediately. I let them know the products were stolen and they shipped anyway and told me to return them to get my money back even after telling them its not me or my address!

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Package arrived damaged, sent an email: Never received a reply. Would not recommend them, will never use them again.

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Don’t not shop from them. They shipped wrong item and would not respond. Avoid them.

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I received the Barbie doll in the mail today - I have ordered several from other places and they have arrived in pristine condition and in boxes. This one arrived in a plastic bag. Plastic surrounding doll was all bent. Will never order from this company again.

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Ordered a truck for my great grandson on Dec. 8 2020. Received it on Dec.31 2020. To late for Christmas. Wal-Mart refunded my money .Refused package and sent back on Jan. 2 2021.

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Ordered on 12/15/2020 still haven’t got my package ,today is 12/28/2020

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Why the @#$-+ is Walmart doing business with these band of thieves? Bad reflection on Walmart. Rating should be ZERO.

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I ordered a Christmas gift for my child from Walmart. This toy was our big gift. It says it shipped on December 10th but I looked further into the tracking and it says label was only created on December 11th. How could the item ship on the day before the shipping label was even made? Walmart has tried reaching this company but still no response. Walmart issued me a refund but it could take 5 days so no gift for my 4 year old. This is a scammer company! How do they already lose every order that comes in? Definitely zero stars! Please people be careful scammers are robbing people all the time now!

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Never received

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EMAILED MANY TIME ZERO RESPONCE!!!! LOST ITEMS NEVER GOT A CREDIT BACK

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The rating should be ZERO!! I ordered a Barbie townhouse on November 29. I have never received an order number or confirmation email however my credit card was charged on November 30. Since that time I have contacted Walmart at least three times to cancel. They never want to help me because I don’t have an order number! Finally, on December 3 my credit card was refunded the total amount, but on December 7 my package was delivered. Walmart will not let me return the package to them, but I need to take it to FedEx or USPS and mail back. It was their mistake and I should not have to take it to be sent back. They should order a pickup! Once again I was promised a call back by a supervisor but no one has called!

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Horrible.. same as above. I never recieved my package and I cant get ahold of anybody to get my refund..0 stars

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Just receive my speaker supposed to be brand new box was open soon as I opened it speaker fell out I've been charging it for over 2 hours now speaker won't charge the serial number doesn't match the speaker when I hook it up to the blast app so obviously somebody put a bad speaker and a brand new box

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very unorganized, did not receive my item for a gift. tried to cancel order twice and still on hold trying to cancel

extremely disappointed that I have spent more than 1 hr on the phone for a second day and still no resolution.

will never use again I will return my to amazon would give no stars but was not an option

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I ordered a bottle of miracle bubbles bubble solution 64oz. refill for $18.74 and never received it. That was on May 5, 2020.

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I would give zero stars, but I'm sure I'll have to pick one so this review goes up. Okay, wish i saw this BEFORE I sent my order. Thanks RGT GROUP, you suck balls. This was a nice $33.00 Panasonic AM/FM radio, gave me bogus tracking number, Called WalMart customer service, I was told the package was coming and that a new USPS marketplace tracking number would be online within 24 hours. Welp, we are going on 72 hours. I am going to tell every single person I meet how much RGT Group sucks. I actually believe they are scammers and I am looking into reporting their tactics to the State of Ohio Attorney Generals' Office. Don't think I won't, I hate fraud and I live to destroy fraudulent companies like RGT Group. Walmart - LOSE THIS FAKE COMPANY, YOU CAN DO BETTER, My money is real, so the customer service BETTER be good, or you'll never get my business again. #ripoffartist

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They did not send me what I ordered. Made a substitution and did not even notify me. DO NOT ORDER FROM THIS COMPANY. They leave no information for you to return, no packing slip, no phone number, no customer service. TERRIBLE.

Walmart - you should be able to do better than this company or you will also loose a lot of customers.

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I returned over $200 worth of markers and it has been a few weeks and they still have not refunded my account. I have messaged many times with no response. I even attached the confirmation from FedEx showing that they received it but they will not return any of my messages and have yet to refund me even though they have the returned items.

0 Stars

DO NOT ORDER FROM THEM! Walmart needs to discontinue this company just based on everyone's feedback. They are obviously not a reputable company.

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