Based on 15 customer reviews reCell.io is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2017.
reCell.io cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting reCell.io. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Painful experience. Staff not helpful whatsoever. Glad to be with a different carrier. It's a lie, do not give cracked phones or messed up inside screen phones or slowed phones here. Came here for nothing and I am not happy about it.
Went in For A Quick Screen Repair since I was Stranded around the area, got charged $130 for New Front Screen. In the wake of leaving the store same night my telephone fired misbehaving. Went in to the store a second time the following day to illuminate the person about what was happening and he acted Clueless Because it was "Another Screen". Bad service.
Do not to get your cellphone screen fixed here. They replaced my screen and it popped off multi week after the fact!!! Presently they won't remain behind their work. I called a few times and left messages however nobody got back to me.
Wouldn't suggest, fellow is either unknowledgeable or loaded with it. I asked about opening a Galaxy 8 I bought straightforwardly from Samsung about he let me know the product wasn't accessible yet (it is accessible) and to stand by a few months then return.
Went in For A Quick Screen Repair since I was Stranded around the area, got charged $130 for New Front Screen. Subsequent to leaving the store same night my telephone fired misbehaving. Went in to the store a second time the following day to illuminate the person about what was happening and he acted Clueless Because it was "Another Screen". Awful assistance
I'm an exceptionally tolerant and deferential client, notwithstanding, recell.io sincerely tried my understanding for a very long time with my younger sibling's telephone. First it took them 2-3 months to fix her telephone and when we got it, the telephone didn't work as expected. It was a cat-and-mouse game I would have rather not taken separated of any longer. The client care is extremely poor and they never hit me up when they said they would. No update, I needed to call once every week to get a report on a basic telephone fix. Now that I am assume to have the money in question returned, it's been fourteen days. I'm actually attempting to snag them to accept my discount. I'm extremely baffled as of now. I wouldn't suggest their administration by any means.
Sent them a working telephone, when they got it they guaranteed it didn't work. Turns out they simply didn't have any idea how to turn it on, got the telephone back and it powers up very much as it did when I sent it to them. They additionally didn't return the case it was sent in.
Awesome staff but DO NOT GET SCREEN REPLACEMENT!!!! I had my past iPhone for three years and it didn’t crack. I finally cracked one and went to get the screen replaced and since have been back two or three times within a short time because I barely dropped my phone and the screen was breaking. Yes it was my fault too but I’v never had this constant issue with my phone breaking until I went to them. I have paid the price of my phone in screens now and still haven’t paid the actual phone off yet.
Worst services ever, would not recommend! I don't know what's going on but feels like recell.io is leaning towards pawn shop mentality. These guys quoted me $30-$40 on a unopened Level Bolt Invisible Smart Lock A3, retails for $199.00. The worker said I have to factor in ebay's shipping and percentage they take from recell.io. So now recell.io customers are covering their business expenses? That's some cluck like business practices ReCell.io, shame on you.
This company is the biggest scam! I have no clue how they can still legally be in "business" with the shit they pull. They claim to give you the most for your devices yet my brand new iPhone 13 pro max that I was quoted $910 for which was then followed by a confirmation that the device was new as stated and they will be sending the money via PayPal within two days. It's been going on THREE MONTHS and they won't return my calls or emails and I have not received a damn from them!!!
They SCAMMED me. Sent the telephone to them for exchange March. They told they would send me the actually look at inside in 5 work days. I messaged and was told "We will advance your email along to the executives so they can additionally survey your installment and arrive at back out to you straightforwardly in the span of 24 hours." It's been in excess of an entire month, nevertheless no more answers and no check.
I sent two phones in because everyone talked about how quick and efficient they were -- it's been well over a week since they received the phones with no sign of payment anytime soon. The estimated 3 business days since payment was sent to my PayPal has come and gone and communication has all but ceased. Don't think I would trust them again and hope to see payment soon...
I don't usually leave comments unless I got bad service but I sent in my samsung galaxy s10 plus in great condition with a few scuffs marks at bottom by the charger port but guess what they give me an excuse that it's scratches in the screen I sent my phone in really good condition and unlocked so the price went from 320 to 225. I got a whole new phone so the phone was sitting around collecting dust so the money I just took it but im tell you be careful with this company they will under sell you. I will never use this company again.
recell.io what a nightmare this process has been. Nothing they claim is what they deliver. Slow inspections, revised offers, slow communication, slow payment, check bounces. When I sold my phone in May this company had over 450 reviews on trust pilot, now they have less than 200? Something isn’t right here….
Warning, this company has hundreds of fake 5 star reviews to attempt to push down their real 1 star reviews. I fell for this trick and I got burned. My check bounced and I have not received my phone back or my payment.