Based on 30 customer reviews ProMax Commerce is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell The Hillman Group, Bradshaw, HY-KO, FRAM and Orbit products in Home Improvement, Patio & Garden and Auto & Tires categories.
ProMax Commerce contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ProMax Commerce. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered the Bonide Sucker Punch. It was shipped in a bubble envelope. I opened the envelope and product everywhere. The cap was cracked and liquid leaked everywhere. Pretty stupid for them not to ship it in a box. Now I can't get in touch with the company for a replacement
Made a mistake with an order. Canceled it seconds later.. Was told too bad, shipping it anyway.
i ordered a product September 13, 2017 and received it yesterday, June 10,2020! Can anybody beat that? Gave them second star because i laughed so hard. Order was canceled back then, so Walmart said i could keep it.
If this company is advertising something and not delivering, that meets the standard for consumer fraud.
I ordered Farm & Ranch 10-Inch No-Flat Replacement Tire - 4 pieces , showed 4 tires in the add but only got one. No response, nothing but voice mail!
Ordered case of spray paint (6 cans in a case) received 1 can. It said "case of 6". Wish I had read the reviews.
How do these people sleep at night????
Only received one can of spray paint out of 6. Feel like it’s a scam. Says I can only return.....
I was sent someone else's product!!! The package says my name, and it has my name on a packaging slip inside as well, and the product I ordered, which was a pair of gloves. However, THOSE GLOVES WERE NOT IN THERE. What WAS in there was another packaging slip for one 'Judy Anderson', and some batteries that she had bought!
I wonder why Walmart does not respond to customer reviews and continues to allow them to sell
Ordered 2 cans of Rustuleum white spray paint was $3.89 a can. Later recieved an mail 2 weeks later that it was canceled for no reason. I see the price went up $17.34 a can. This is price gouging, why not honored what I ordered and increased the price 6 times the price listed. This company has no shame and should not be a reseller to Walmart.
This is worse than a lousy company. Specified many times size and item number that I ordered. Yet, I RECEIVED WRONG PRODUCT. I HAVE LOST VALUABLE TIME AND DONE WITHOUT WATER ONLY TO RECEIVE WRONG PRODUCT.
Wal-Mart should be responsible enough to remove them from Wal-Mart marketplace. ALL REVIEWS are horrible. Only trying to rip off American people. They are are getting their shit back and Wal-Mart better make sure I am refunded every penny. Promax is hiding behind a computer that automatically spits out stupid questions. They knew they were sending wrong product. I ORDERED 1" x 100' PEX tubing. I GOT 1/2" x 25'. Big difference I would say. Get ready Promax Commerce. SuperBitch is headed your way., everyday until I get right product. In fact just send right product and I will keep what you sent as compensation for my inconvenience and your stupidity. Not all Americans just lay down and roll over and let companies treat you crappy.
I ordered a set of SIX, 11-foot strands of Edison lights, two weeks ago, from this company through Walmart's online shopping site and only ONE of the SIX was delivered. I have called #ProMaxCommerce at 1.781.620.1602 for two days and all I get are recordings and no one will return my call to even listen to my complaint. 12.3.2019. BE CAREFUL shopping through Walmart anymore. Best to pass up these third party sellers altogether. If Walmart doesn't carry the item, surf the internet and find it elsewhere or something comparable. Even paying a bit more is better than the run-around and being ignored after they have your money.
Sent the wrong size pipe . Even went so far as to change it on my order . Placed my order for a 10 inch by 6.inch reducer which it said on it when i paid it . Now all it says is reducer and it's a 5 by 3 ! Real sleazy business!! DO NOT ORDER ANYTHING FROM THESE CROOKS !!!
Update to recent review. If you call WalMart near you they will tell you what store is set up for market place returns near your location and that store will put a mailing label on your package and return it to the seller for you. They provide you with a refund slip and tracking number as well.
I have never had a problem returning products when shopping online with WalMart.com but now they have a new system in place with total disregard to the convenience and product protection while buying for their customers. I purchased One-Gang Duplex Wall Outlets, a pack of 10 and the color was "Ivory". I received brown wall plates, not at all close to Ivory. I inquired about returning the product and WalMart tells me I have to return it to the "Marketplace Seller" (what a crock) and Promax says in an email response to me that they will give me a 20% discount if I just keep the unusable items if I don't wan to pay for shipping to send the item back. Shame on you WalMart for the inconvenience and accessibility of this company via your website to only be duped by this fraudulent seller and putting your customers at risk for loss and false advertising. Why would I want a discount on a future purchase that I will never cash in on because I'm not about to do business with a company like this one, much less use WalMart.com, ever again? I need a company that honors it's transactions and provides accurate details and descriptions of products for sale so I don't have to do this. Online shopping is for those who don't have the time or availability to go to the stores or run all over town. If you have to return an item because it isn't as described or is damaged, etc., convenience goes out the door, especially if you have to pay to send it back. JUNK SALES AT PROMAX COMMERCE DON'T BUY FROM THEM EVER!
Can’t talk to these people They say they are open but then takes a message. Have not returned my call. Have not returned my message. I wanted to return a item. Was not happy with the product, Was way over priced. NEVER AGAIN!!!!!!
THIS IS THE FIRST AND LAST TIME I ORDER FROM THIS COMPANY.
I ordered a product from the Walmart website. The description was vague, and I ended up ordering the wrong size. I called this company to return it, and there is a 20% restocking fee. Really? At least you can save on shipping fee if they let you take it back to Walmart.
I ordered a six pak of no melt suet dough for wild birds for $6.40 and only got one suet dough crushed!! Nope won't order from on line Walmart again
I bought 2 electronic mouse traps. Neither worked ever. Light comes on then goes off.
Do not order from them not even through Walmart.
I thought I was ordering a broom not a whisk broom. com. can
I return it to Walmart.