Based on 91 customer reviews Proexpress Distributor LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Proexpress Distributor LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Proexpress Distributor LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Proexpress Distributors are horrible. They gave me a very difficult time to return a package I did not even open. They tried to tell me to *sell* the goods I wanted to return to a relative or friend. I refused, then they offered a very low discount to keep the goods. I refused and after weeks of back and forth emails, I finally got the RMA number. I had to pay the return shipping which was almost 50% of the value of the goods. Proexpress received the shipment back from me and never contacted me, or refunded the money. I had to email them 3 more time before they said the refund was would be processed. After a week, it still wasn't received at my bank. I emailed them again and they claimed it would be 2-3 more days. I finally received the money for the goods, but not the taxes I paid.
I would strongly advise anyone considering to buy from Proexpress Distributors to find someone else. They are not a reputable firm. They play a lot of tricks and games. Their strategy is throw you as many curve balls as possible in the hope you will forget, or give up in exasperation. They DO NOT conform to common USA business practices. Send them a message - Go back to your home country. We do not tolerate such bad business behavior.
this company is the worst company i have ever bought from in my entire life. they are scammers. i bought something from here, they delivered it to the wrong address, it took 2 weeks to come in. and it came extremely damaged. im so pissed. i have been emailing these stupid people back and forth and they offered me 5 dollars as a refund !!!!! i spend over $150 dollars on this item. DO NOT BUY FROM THIS AWFUL COMPANY.
DO NOT PURCHASE FROM THIS COMPANY, Fraudulent scammers! Items do not match description then they will not refund or replace missing items. Stay far away from this one!
DO NOT BUY FROM THIS COMPANY! Fraudulent SCAMMERS!
I tried to return a product and they gave me the run around trying to prolong until it hit past 30 days so I couldn't return the product I don't trust these people and as far as I'm concerned they're no good
I bought a "Dual Lens Vehicle BlackBOX DVR" (i.e. dash camera) through Walmart, bad decision. The product comes with practically NO instructions and no website to go for more information. You literally have to figure on your own (by trial and error) how to program the device so it works according to your needs. I got the camera to start video/audio recording but noticed that sometimes the video recording will stop while the audio recording will continue (go figure!). Would not advise the average (i.e. non-technical) person to buy this product.
Absolutely terrible customer service. Well not return and refund their product if you are unhappy with it. Will give you a very hard time to try to get you discouraged. Don’t buy from them on walmart.com as a third-party if you even knew walmart.com sells from third parties. Warning!
DO NOT ORDER FROM THIS GARBAGE COMPANY!!
This so wrong to sell fitness watchs and then not care about the customers feeling bad company and protects stay away from this company and walmart needs to stop dealing with them it doesn't look good for them either. 00000 stars ⭐ ***holes
Terrible company. They need to shut down. I had a big order with Walmart and this company canceled my item. Took my money and never gave the refund or item. Negative Stars if possible....
Scam company and scam product alert!!!!
Sad excuse for a company.
Save your money.
They DO NOT stand by their product.
Have not received my order yet two days late
Bad experience. Will never ever order again!!
HORRIBLE BROKEN PRODUCT . NO STARS
Worst business to order from on Walmart.com I was guaranteed a delivery on7/29/20 contacted Walmart.com on 7/30/20 as my item was not delivered they reached out to proexpress distributors Llc. I received an email stating there was a delay and it would be here Saturday 8/01/20. Asked why they guaranteed the delivery then and that’s when the smart ass emails started and that I wouldn’t receive my package until 2-3 more days again lies just got an update it’s won’t arrive until 8/04/20 I ordered it on 7/21/20 that 14 days if it even shows up I would have been fine with it being late but between the smart ass emails and the fact that. It takes them 14 days to ships stuff!unbelievable
Worst company ever. I brought a fitness tracker that came damaged and Contacted the company only to get a attitude from ALEX! Bad product and the worst customer service ever. Don’t waste your money. Wal-Mart shouldn’t allow them to sell at the marketplace. I wish I could of rated a zero star!!!!!
This company sells broken and fradulent products
Terrible vendor who should be removed from Walmart site. Berated me when I asked about returning the unused product because I should I read descriptions better. Uh say what !?? He offered me a $4 refund on a $33 purchase. I could return only if I paid shipping and restocking fees. The cheapest shipping was far more than $33. This is some kind of shifty operation. Not sure why they are allowed to rip people off with no recourse. STAY AWAY!