Based on 47 customer reviews POWER IN CLOUD INC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Mecor, Kuppet, Suncoo, Uenjoy and Nurxiovo products in Home, Home Improvement and Health categories.
POWER IN CLOUD INC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting POWER IN CLOUD INC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I had second thoughts and tried to cancel my order. It wouldn't work. I tried calling, the number "is no longer in service". I chatted with Walmart, and they said they cancelled my order but it will take 48 hours for it to be updated. Hopefully it will all work. After reading these reviews, I am glad that I never got my order! What a sham!!! Walmart needs to take more action against those who sell under their website!
I bought a table and it was missing half the pieces. I tried to get a hold of someone to see if i could get the pieces. But the contsct info is fake. So it took walmart 3 weeks to give me.my refund back. Never buy from them
I have been trying to get a order cancel since yesterday and this morning. But no one got back with me to cancel it like I wanted.
I purchased the LAGRIMA 39 Inch Full Size Electric Guitar Starter Kit with 20W Amp, Case and Accessories Pack Beginner Starter Package (39, Black), I received the guitar but it did not contain the tuner and they sent a 15 watt amp. The specifications on the Walmart site showed a tuner and a 20 watt amp as shown below:
• Vibrato SystemMetal front suppression vibrato system, high stability, no running strings,package including:1 x nylon case,1 x tuner,3 x picks,1 x strap,1 x set of strings,1 x 20w AMP
I order A portable heater and it’s still not here I am really disappointing on this company I never had problems in the past now I do have problems with these guys, they are saying we will have your heater out soon and I ordered it on December 7 and it’s still not here, and there excuses are we will have it out ASAP. This company will take your money, they have a number but the number is disconnected or no longer in service
I ordered a table and chairs a cream and redwood color and I just received a cream and pine wood color table. That is a huge difference between light color wood and dark color wood!!!! Not happy with the product
Ordered a Kuppet portable washing machine, the tub had a huge crack in it. I contacted WalMart four times before getting my refund for the machine and the extra insurance warranty that I purchased, however, I cannot get this company to give me a return label. WalMart has contacted THEM FOUR TIMES and they have NOT responded. I am left to get this broken useless machine returned to them by my own means! Do NOT do business with this company they are worthless, plus, I don't know how they can still be in business. Their phone number is no longer active and I had to find their company's information by doing my own research. WalMart should not be doing business with this scam company.
Bought a mini fridge, it's super loud, wanted to return it and seller is now where to be found. No legit contact information. Should be removed from walmart website ASAP because they are a SCAM!!!!!
Very shit. Bought a nice bed and it only came with a headboard. Walmart did nothing to help. Their phone number doesn’t work or anything.
Ordered a Kuppet portable cooler and received a garbage disposal! I don’t understand why it took two weeks to travel 300 miles. Their number is disconnected
After reading everyone's reviews and comments, I immediately requested for my order to be cancelled via Walmart's website, and phone call yesterday! They said that they will expedite the cancellation and refund my money considering the shipping process had not taken place! And Walmart confirmed that they could not contact Power In Cloud, either. Walmart confirmed that their line is discounted. But instead of Walmart cancelling my order and stopping the shipment, at 12:25am, I received an email from a Wang asking why I want to cancel my order, even though I already explained why. Then at 12:27am, I received another email from Wang stating that the product was shipped! And at 3:33am, Walmart email confirmed the shipment, completely ignoring the expedited cancellation! In addition, Walmart refunded my $185, just to turn around and charge my credit card $167, deducting the $18 two year Walmart insurance. I called Walmart again for the refund and for them to stop FedEx from shipping the product today. They claimed that they will have to stop the shipment before the refund, but promised that they will do both. Only time will tell. Yesterday when I called, Walmart Customer Service is located in Honduras. Today, was Columbia.
Everyone! Please contact your local Attorney General and report this fraud and scam that Walmart is doing!!!
The company ever
Terrible service, phone number (626) 656-1126 is never working and this people hide from phone calls. I want mi money back!!!!! provide the correct information and answer!!!!
Bought a mini frig received it a few dings in the box. Opened the box noticed that some of packaging looked like it been opened before. Plugged it in to get cooling and guess what it doesn’t work no power to the pump. Called Walmart.com gave me a run around ! Some email from some guy named Wang came at 3a stating Walmart’s policy states you pay for return shipping send it back. Thats it....no address nothing about my refund....omg your kidding me. Called Walmart again they don’t even have a good working number for them. Next day Received 2 more emails mostly in Chinese asking for my order # which is right on the email he just sent..... 2nd email asking for pictures of damages. I’m so over this I’ll never use Walmart.com again and it looks like Walmart is going give my money back I hope. Amazon is getting just as bad with this third crap but they stand by there name and refund your money no questions asked. Walmart sucks !!!
I ordered a set of bunk beds for my daughters and I’m missing 42 pieces. That’s horrible! Very bad business
Do not deal with this company, they sold me defective products. Walmart should not be backing this company.
ordered an item on 17th and on the 18th a shipping lable was ordered for my item to be shipped to my home as per the orginal email for the 27th and now come the 24th it gets shipped and power cloude inc never gives any im,s, emails, ect about delayes for my order i call walmart and they send messages but no replyes back from the seller i call this one by the nic name chinees rip you off and ship you nothing till later as we please
This place SUCKS!!!!! a bunch of stupid nobodies that work here. Come on Walmart...get your stuff together!! Why would you have a company like this representing? I will never go with this place again!!! YOU GUYS SUCK!!!!!
I have tried to get a hold of this Co. to start a return policy and yet no answer. I can't believe that a huge company like Walmart continues to let companies use them as a platform instead registering their company through the BBB, then they can be held responsible. the rating should actually be .01 stars for sad customer service.