Pandion Direct

Ordered from Saks, package showed an attempted delivery (they did not. I was home all day) and then a return to sender.

I bought merchandise from Kohls and never received it. The Pandion shipping bar code indicated the truck was at my house at a certain time and day. Of course, they weren’t. Each day my order is on the truck and then returns to sender. Kohls customer service canceled and credited my order. They couldn’t explain what was happening with the order.

I won’t waste my time ordering merchandise from the Kohl’s online site.

This has got to be the worst shipping company ever. Not are they professionals at loosing packages, I've order twice (the same item from sacks), and twice they lost the package. Their customer services is garbage and zero help.

If saks uses this company to ship your order you won’t get it . Zero stars if could

I have placed 5 orders with Kohls over the past 3 months (some are re-orders) and all were to be delivered by Pandion. NOT ONE HAS SHOWED UP TO MY HOUSE! I have contacted Kohl's and Pandion to complain. I have only gotten refunds but NO GOODS. Can't speak to anyone over the phone from Pandion. I get random email responses stating this is unacceptable and they are marking the items missing and looking into it. All items are leaving the Quakertown, PA facility. Each one goes missing after leaving. Every day the day gets extended on when the item will arrive- never arriving. WHAT IS GOING ON? I also have no choice who gets assigned my delivers from Kohls - FEDEX, UPS, USPS all arrive- not Pandion. I can't even find a phone number to call the headquarters to complain. Is this a fraudulent company, scamming and reselling items?

I placed an online order thru kohls and they sent it thru this company I had never heard of. There was an issue of delivery and low and behold I look online... there is NO PHONE NUMBER TO CONTACT and the only thing you can do is give your Email address if there's a problem. After my package said out for delivery on Monday and I didn't get it, it then said delivery exception by Friday it then said permanently lost. I am beyond livid. DO NOT USE THIS COMPANY you will not get your order. If I can give them a negative star I would

I ordered two items and it was mark delivered but I never received them. I emailed their customer care and that is a joke

I ordered from saks. The package received a delivered scan and no package! The email response team is a bunch of bots. This company is full Of thieves and need to be shut down!!

I ordered 2 items from Kohl’s that shipped through Pandion the items were marked delivered but never received they are thieves & business should ban them because it makes the company the customer ordered from not just look bad but lose a customer as well.

Order was placed with Saks Off on November 11th. (4 items) Received notification November 14th that 2 items had been delivered by Pandion. Items were not delivered. Attempts to contact seller and shipper have gone unanswered.