Cate & Chloe

This is the worst ever would never order from them again, y’all please don’t purchase anything from this place you probably won’t receive it! A very, very unhappy customer and I will spread the word that this company is some ass

I LIVE IN PA, MY AUNT LIVES IN NC, WE PLACED AND ORDER FOR EARRINGS ON NOV 30, 2020 ..AT THE SAME TIME WHILE ONLINE SHOPPING TOGETHER. SHE RECEIVED HER ITEMS IN 3 DAYS..I NEVER RECEIVED MY ITEMS AT ALL...I EMAILED CUSTOMER SERVICE 3 TIMES! AFTER WAITING A WEEK, I WAS TOLD THEY ONLY PRINTED AN INVOICE BUT DIDNT MAIL THE EARRINGS AND WAS ASSURED THEY WOULD BE MAILED OUT THAT SAME DAY, AFTER WAITING ANOTHER WEEK I CONTACTED CUSTOMER SERVICE AGAIN AND WAS TOLD THEY WERE BEING DELIVERED TO ME THAT SAME DAY....NOW TODAY DECEMBER 22, 2020 WAS MY THIRD TIME CONTACTING CUSTOMER SERVICE I WAS TOLD THAT THE WAREHOUSES HAVE A SERIOUS DELAY AND THEY SENT ME A LINK OF A LOCAL NEWS CLIP ABOUT SHIPPLING DELAYS ...I ASKED FOR A REFUND AND WILL NOT BE BUYING ANYTHING FROM THIS VENDOR AGAIN. I EXPRESSED TO THEM THAT IS UNACCEPTABLE TO ME ...IT DOES NOT TAKE ALMOST A MONTH TO GET 1 PAIR OF BABY EARRINGS WHICH WAS SUPPOSE TO BE A CHRISTMAS GIFT FOR MY 1YEAR OLD GRANDDAUGHTER......I WAS NEVER GIVEN THE TRACKING INFORMATION WHEN I AKSED FOR IT 3 TIMES!! I NEVER EVEN GOT A COURTESY EMAIL SAYING THE PACKAGE WAS BEING DELAYED OR WHAT THE STAUS OF MY ORDER WAS. I WISH I COULD GIVE -0 STARS...NEVER AGAIN

absolutely awful!!!!! there is no way at all these are 3x they barely fit my daughter who is 5 ft 5 and only weighs 110 pounds. Just a waist of money... Wish I could give 0 starts

I ordered a silver pendant necklace with a Swarovski crystal. I paid $19.99 at best it’s maybe worth $7.99. Very cheap looking. Won’t order online anymore