Based on 6 customer reviews OJCommerce is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell National Tree Company, Naomi Home, South Shore, Sauder and Convenience Concepts products in Home, Home Improvement and Auto & Tires categories.
OJCommerce contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting OJCommerce. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Terrible seller! The return process feels like scam. .They sold me an item with free shipping but the return cost and handling is on the customer no matter how much I explained to them that the product is poorly made and caused me lower back pain for days!!! I couldn't return the item because the price of the item is around $35 and shipping return cost is $100 which is on me. Not only that they will send you two emails at the same time which makes you think if two people are handling the same return. They also will open a return ticket for you then they close it within two days if you didn't email them the tracking number for the return even though you have 10 days for them to get the product.
Do not waste your money!! Its a scam you will not get what you pay for.
Avoid purchasing from OJCommerce if you are not certain you'll love the product. Return process is terrible. You get a automatic email reply, try calling and be prepated to wait 15 minutes only to be told leave a message. They do not assist with the logistics of the return, nor cover the cost for return. You are literally on your own! The cost savings on the purchase is eaten up with return shipping costs & your time getting the product to/from a shipping carrier.
Terrible seller, do not buy from. Advertised 2 pairs of Woodlore Cedar shoe trees for $40.00 but only shipped one. When I complained they said they were only sold as 1 pair. This is nonsense as they sell on the Woodlore site for $24.99 per pair. Avoid these scammers.
Won’t allow returns to Walmart stores, despite selling on Walmart.com. Charges a 20% restocking fee on unopened returns. Not happy with this purchase at all.
Terrible customer service! Sold me an item at one price and then canceled my order and raised the price. Refuses to honor the original price.