Based on 288 customer reviews Novashion is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2018.

Novashion cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Company doesn't care about customer satisfaction or in my case child safety. I ordered a playpen for my infant daughter which came in damaged. A part of it was torn which could lead to her getting injured. I contacted the company to just replace the damaged part and they refused. They told me to sew it up myself and except a $15 refund which isn't close to what I paid. I expressed my concerns about child safety and that the fabric is torn in a way that sewing it would not hold. They stated that sending me their product again would be too time-consuming for them and they strongly suggest I patch it up and take the refund. I strongly suggest you don't buy from this company unless you want to take the chance of getting stuck with a damaged product.

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does china own walmart

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PURCHASE LIGHTS THEY DID NOT WORK AS PROMISED. I CANNOT GET IN TOUCH WITH THEM. WALMART IS NO HELP!!!!!!!

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This company does not stand behind their products. I will never by from them again.... what a scam!!!!

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Ordered a product that I saw online. The picture showed exactly what I was looking for. They sent me a similar product, not the one I saw online. They insisted they were the same. After arguing with them back and forth they finally issued me a partial refund. I still ended up paying over $30 for something I did not order. Walmart was no help. NOVASHION is the worst company to do business with. Walmart should be ashamed to have them as a vendor. But no one cares. As long as they keep making money they will keep ripping people off.

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This place sucks! I was promised my pkg would get here on Monday. It's now Friday and I still didn't get it.

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An order was placed for a baby swing as a gift to my daughter. It has been almost a MONTH & the item has yet to have been shipped. An email was sent to them to see what was going on with my order. The response was that it was shipped with a 4-9 days expected arrival & to contact FedEx regarding the shipment. I contacted FedEx. They stated the only thing they received was the shipment information back on January 2nd & nothing else. It is now January 28th! FedEx can’t track my package because they don’t even have my package yet to track. I will NEVER do business with this slow, disorganized, unprofessional company ever again. At this point, I just want my money back.

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Purchased a twin bed frame for my teenage sun last summer that already has a broken support leg. But apparently there is zero promise on the frame that’s 6 months old.

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These remote trucks suck one worked for awhile and the the other one didn't work at all.spend alot of money on these pieces of shit and you can't get your money back.Don't buy them China junk

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I ordered 2 shower caddies at $40.00 each. They looked very nice in the picture, so I decided to pay the money for a good product. When I received them, they were not worth $5.00. I returned them at me local Walmart. I received a credit for one of them right away. I went back to my local Walmart 3 times wondering where me other $40.00 credit was. I was told I need to make sure that FedEx delivered it. The items were both delivered a few days after I returned them. Then I was told I needed to contact Novashion myself, Walmart could not help with that. It took 3 phone calls before I was able to talk with someone. Novashion told me they could not help me and gave me Walmart.com's phone number. I took 30 minutes to explain that I had ordered 2 items, which were junk, but I only received a credit on 1 item. Finally, I think I am getting my credit from Walmart.com. Very disappointed.

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I purchased a humidifier from these people. They sent me a faulty product and now refuse a return label and refund.

The product is junk, customer service is junk.

DO NOT PURCHASE ANYTHING FROM THESE COMMUNIST CHINESE.

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I ordered something from Walmart app on November 22nd, it is December 6th and noone can tell me where my package is. This company is horrible and keeps sending the same repetitive message when I ask for a refund. Do not order from this company!

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After ordering an item from Novashion twice and not receiving it twice. The problem is that they do not put the complete address on the package and FedEx can not deliver it. When I contact Walmart they just tell me that all they can do is issue a refund and are un willing to have Novashion fix the problem.

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Fraud -- as many others have explained, they will not refund your money or accept a return, despite violating their policy and Walmart's. Their company description is fraud as well.

Walmart is ultimately responsible for allowing this to continue under their brand. Protect yourself -- report Walmart and Novashion to the FTC, the BBB, and leave a review on their website to combat their good reviews, which are obviously aid for or auto-generated.

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I wish there could be zero rating or even a negative one! I bought Aluminum Alloy Manual Juicer Hand Juice Squeezer Fruit Juicer Extractor through Walmart online. The juicer was sold and shipped by Novashion. They packed it to the plastic bag only and, of course , the package came torn in multiple places and the juicer came completely destroyed, crushed! The return policy states that it could be returned to any Walmart store. I tried to return the item in 2 Walmarts and they refused to accept it as a 3rd party item suggesting to get a shipping label and send it back by mail. The trick is that it is not possible to get a shipping label anywhere!

Avoid to buy anything sold by Novashion - this company is a scam. Walmart should stop dealing with such companies.

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This place is a scam. Walmart needs to take responsibility for the product which does not work. This is second purchase of this item and still electronics are defective. Walmart or Walmart.com must take the reigns and accept defective products as if purchased in the store. There is no disclaimer on the walmart.com web site advising the purchaser that walmart won't take care of issues with the vendor. Disgraceful.

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Ordered and received a shelf that I wouldn't have even purchased from dollar tree. It is a complete piece of shit that I will be throwing in the trash along with the money I spent on it. What a scam!

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Ordered what was advertised as an IPL Hair remover on www.walmart.com. What arrived was just a cheap ass hair trimmer. TOTAL MISREPRESENTATION AND PURPOSEFULLY MISLEADING!!! Stay away from this company. I can't believe that Wal-Mart allows this company to sell crap through their website. Doesn't Wal-Mart care about its reputation? I wish there was a way to give a negative rating!

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I have reported Novashion to the Better Business Bureau. This company sells defective products and should never be in business. I will never purchase anything from them again. Their "customer service" is laughable. Walmart should be ashamed if selling their products. I have posted this information on Facebook! I wish I could give a zero rating.

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Ordered a shag rug.IT is thin as paper tried to retrurn to Walmart they were no help.Sent an email to the company no response.They are scammers.

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