Based on 281 customer reviews Novashion is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Novashion cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Purchased a twin bed frame for my teenage sun last summer that already has a broken support leg. But apparently there is zero promise on the frame that’s 6 months old.
These remote trucks suck one worked for awhile and the the other one didn't work at all.spend alot of money on these pieces of shit and you can't get your money back.Don't buy them China junk
I ordered 2 shower caddies at $40.00 each. They looked very nice in the picture, so I decided to pay the money for a good product. When I received them, they were not worth $5.00. I returned them at me local Walmart. I received a credit for one of them right away. I went back to my local Walmart 3 times wondering where me other $40.00 credit was. I was told I need to make sure that FedEx delivered it. The items were both delivered a few days after I returned them. Then I was told I needed to contact Novashion myself, Walmart could not help with that. It took 3 phone calls before I was able to talk with someone. Novashion told me they could not help me and gave me Walmart.com's phone number. I took 30 minutes to explain that I had ordered 2 items, which were junk, but I only received a credit on 1 item. Finally, I think I am getting my credit from Walmart.com. Very disappointed.
I purchased a humidifier from these people. They sent me a faulty product and now refuse a return label and refund.
The product is junk, customer service is junk.
DO NOT PURCHASE ANYTHING FROM THESE COMMUNIST CHINESE.
I ordered something from Walmart app on November 22nd, it is December 6th and noone can tell me where my package is. This company is horrible and keeps sending the same repetitive message when I ask for a refund. Do not order from this company!
After ordering an item from Novashion twice and not receiving it twice. The problem is that they do not put the complete address on the package and FedEx can not deliver it. When I contact Walmart they just tell me that all they can do is issue a refund and are un willing to have Novashion fix the problem.
Fraud -- as many others have explained, they will not refund your money or accept a return, despite violating their policy and Walmart's. Their company description is fraud as well.
Walmart is ultimately responsible for allowing this to continue under their brand. Protect yourself -- report Walmart and Novashion to the FTC, the BBB, and leave a review on their website to combat their good reviews, which are obviously aid for or auto-generated.
I wish there could be zero rating or even a negative one! I bought Aluminum Alloy Manual Juicer Hand Juice Squeezer Fruit Juicer Extractor through Walmart online. The juicer was sold and shipped by Novashion. They packed it to the plastic bag only and, of course , the package came torn in multiple places and the juicer came completely destroyed, crushed! The return policy states that it could be returned to any Walmart store. I tried to return the item in 2 Walmarts and they refused to accept it as a 3rd party item suggesting to get a shipping label and send it back by mail. The trick is that it is not possible to get a shipping label anywhere!
Avoid to buy anything sold by Novashion - this company is a scam. Walmart should stop dealing with such companies.
This place is a scam. Walmart needs to take responsibility for the product which does not work. This is second purchase of this item and still electronics are defective. Walmart or Walmart.com must take the reigns and accept defective products as if purchased in the store. There is no disclaimer on the walmart.com web site advising the purchaser that walmart won't take care of issues with the vendor. Disgraceful.
Ordered and received a shelf that I wouldn't have even purchased from dollar tree. It is a complete piece of shit that I will be throwing in the trash along with the money I spent on it. What a scam!
Ordered what was advertised as an IPL Hair remover on www.walmart.com. What arrived was just a cheap ass hair trimmer. TOTAL MISREPRESENTATION AND PURPOSEFULLY MISLEADING!!! Stay away from this company. I can't believe that Wal-Mart allows this company to sell crap through their website. Doesn't Wal-Mart care about its reputation? I wish there was a way to give a negative rating!
I have reported Novashion to the Better Business Bureau. This company sells defective products and should never be in business. I will never purchase anything from them again. Their "customer service" is laughable. Walmart should be ashamed if selling their products. I have posted this information on Facebook! I wish I could give a zero rating.
Ordered a shag rug.IT is thin as paper tried to retrurn to Walmart they were no help.Sent an email to the company no response.They are scammers.
I’m glad I read these reviews. Am having problems with another Walmart scam vendor. Now I read the reviews before I order. I’ll pass on this outfit
Horrible. I wanted to return purchase and because it “is a hassle to return on the sellers part” you want me to pay to return it. Offer me $35 to keep the item and when I finally agreed, you stopped answering my emails. I will Never order from Walmart or this company in my life. I WANT MY MONEY BACK AND A RESPONSE PLEASE!
I ordered a car cover. And I went to return it to walmart because it said I could return it to Walmart. Got there and they told me that it was sold through a third party company. I would have to go through them. Which is bullshit. I need my money back. People don't have money to give away. I will never order shit else from this place. Ridiculous how they fuck people out they money.
I ordered a tv stand which I paid over $200. For when I got it it was so tiny and looked very cheap. I tried to take it back to Walmart to return it but they said I would have to go through the company so I contacted them and they tried to offer me not even half of what I paid to just keep it stating It would cost to much to return. I TOLD them idc I still want to return it and they stopped responding to me. THEY ARE SCAMS DO NOT ORDER FROM THEM.!!
Shame on wal-mart for allowing this to continue, I recently purchased a plant stand of solid pine on wheels i was sent a stand of carbonized wood not on wheels that couldnt even be put together because the holes do not line up for the screws I give this a zero rating and recommend wal-mart stop using them!!
Purchased an accent table on line that I was going to have to assemble, yet there were no direction provided, , only pictures, and the pictures did not match the hardware provided; therefore, the cabinet cannot be assembled. Seriously, Walmart?! Why soil your name by associating yourself with this company?
Ordered a child's camera, charged it up...won't turn on...it's cheap plastic also, took to Walmart because it says on the order can take it there to get refund...they won't take it back, said it has to be sent back to the company. I emailed the company and they want a video or pictures of the problem....can't take a picture of it not coming on.....deserves 0 stars!!