Based on 224 customer reviews Novashion is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2018. They sell V.I.P., Kadell, Novashion, HALLOLURE and Generic products in Home, Auto & Tires and Home Improvement categories.
Novashion contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered glass letter and butterfly art for the wall. They were sent in an unpadded envelope and were all broken. I have been trying to figure out how to return it and get back my money and I have had no luck getting any information whatsoever. I’m about to just take photos and dispute the charges with my bank. I wish I could give a zero rating.
Worst place to order from ! Sent me my package with missing parts ! Ask me to send a picture of what I received I sent the pictures and they never contacted me back nor could I get in contact with them ! DO NOT ORDER from these people completely waste of your money ! I wish i would of came to the reviews first !
Scammers!! I ordered a window button cap for my car and recieved a freaking toy bus! No one answers the phone or return my calls. I wish I could rate them negative 5 stars
0 stars if I could!!! F this seller. Ordered a digital picture frame and advertised to come with a 32GB SD card for pics. Surprise no SD card. Now I need to buy one because it’s a gift and was going to load pictures on it. Their prices are cheaper to get you to order. Buyer beware. Bait and switch. Trashy company based on these 200+ reviews. F Walmart for allowing them to continue.
Fucking garbage...ordered a portable air conditioner hose, adapter, and window slide kit and just got the adapter. What the fuck am I supposed to do with that? Should have read the reviews before ordering their trash. Nothing but bad reviews..and off of Wal-Mart's website. Fuck Wal-Mart and fuck Novashion. Both companies can suck my dick! 0 stars is too good.
I ordered a pair of night vision binoculars that were portrayed in their add as an 114.00 pair of night vision binoculars, brand, Archeer on price reduction for 25.50. I received a 5.00 pair of PANDA brand day vision binoculars instead,bait and switch!!!
It’s already been said but this is a total scam. I ordered an impact wrench and got a drill driver that didn’t work. There was no safety warnings nor instruction manual. No info for returns and Walmart wouldn’t accept it even though it was ordered through their site. Absolutely disgusting. Not sure what I can do but Im starting with the BBB.
I agree with all of the others. Do not buy from Novashion. I am trying to return an item that cost $20 and they said Return shipping will be expensive and how about they give me $3 and I keep it..... How about no! This 1 star is actually a zero 0!
If I could leave 0 stars, I would. Do not buy anything from this company!!!! I ordered a plant stand and when it arrived, it had no packaging or assembly directions. The pieces were just thrown into an unmarked cardboard box. As you might imagine, the item was missing a couple of pieces and also just didn't fit my needs. I contacted the seller to return, who offered me a "discount" of $5 if I would just keep the item (I had paid $43 for it.) When I refused, they offered me $11. I refused again and they offered me $16. I eventually called Walmart to report my issue. Walmart contacted Novashion and gave them 24hours to initiate a return. Novashion obviously didn't realize that they had already been dealing with me and offered me $6 to keep the item. I called Walmart the next day and they superseded Novashion and gave me my full refund. Walmart could save their customers a lot of hassle and remove this "company" from the marketplace.
I ordered a Kids Children Pretending Doctors Medical Playing Set Case Education Boys and Girls Toy Gift from Novashion ($24.98) through Walmart.com. I do not have a lot of money, so I start Christmas shopping early. Buying a little bit at a time. I bought the gift for my 8-year-old granddaughter. When I got it, it was in perfect condition, but it was for a 3 or 4-year-old it had plastic scissors and she uses real scissors with rounded tip but real non the less. This would be perfect for a doll house. They said I could keep it and they would give me a $4.00 refund I explained in an email to them or Walmart that I have no use I am a senior and think Walmart has to do better. Then I received an email stating that in agreement between Novashion and Walmart they can take 20% of the return. I trusted Walmart to add businesses to aid its customer base, looks like they are only aiding themselves. I love Walmart I spend $$$$$$ there but this is not right they need to better screen their 3rd party sellers. I never want to order from a 3rd party vendor again but, cannot tell the difference online. When I find out Novashion will be the first to go. Now, I must pay shipping + minus 20%. Everyone is going through with COVID - 19 do not take it out on me. Why is Walmart still dealing with this company WOW.
I placed a order with them for a modern home decor picture on April 24, 2020 I still haven’t received my package yet! I’m trying to get in contact with them for a refund....DO NOT ORDER From this company!
Thank you everyone who took time to review this company!
I will not be buying from any of the Wal-Mart Marketplace vendors after reading through all of this and having had similar experiences with other associated companies. Unfortunately, when we are all stressed, this is the last straw for some of us who will not go into a regular store.
Maybe Wal-Mart should rethink their Marketplace concepts????
Oh, and don't believe the one star on this! It wouldn't accept my comments without something...and there was not a "no star" rating. :(
Worst company ever. I expected more from Walmart, Credit card charged the minute I order and said it was shipped way over a month ago. I am so sick of hearing the logistics
SCAM. Do not purchase anything from them.
Thank you Walmart for sticking it to us again. Selling shit from this shit show. If you are not going to stand behind what you sell on your website you have loss everyone in this house. This is not going to do any good for the 2 shit back up camera. So they are fucking over the people that made them.
I have the same problem. I guess I got stuck up too.sucks !Walmart makes a lot of money on my family going to target or Amazon from now on 0000 stars
DO NOT BUY ANYTHING FROM WALMART UNTIL THE DROP NOVASION FROM THEIR SUPPLIER LIST!!!!!!! THEY ARE A RIP OFF!!!! ZERO STARS!!!
I read the reviews....scary. Decided NOT to buy Novashion based on such poor performance. Frankly, I'm surprised Walmart let's them on their site.
They wanted to give me $18.00 refund for a $67.00 purchase!!!! Unacceptable
Rip off, never shipped. Says shipped for three weeks then delayed. They just put shipped down you can cancel. Walmart need to end these third party Chinese bum ripoffs