Based on 190 customer reviews Novashion is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Kadell, V.I.P., Generic, HALLOLURE and INSMA products in Home, Auto & Tires and Home Improvement categories.

Novashion contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I ordered 2 sets of indoor led lights on may 4 as of may 29 the message I've received is the order was shipped on may 7 and the message that hasn't changed I reach anyone. I want my money back.i thought I was ordering through Walmart. Who and what is novashion they are scammers buyers beware.

By on

It is a total scan

You never receive your order NEVER

They are official scammer

By on

I ordered a shower head with hose for use with disability. They send me just the shower head then try to offer a two dollar refund it cost 12.97 plus shipping. 0 stars. Shame on you

By on

THIS IS FRAUD!!!

I thought I was ordering through Walmart but it was actually third party!!

When I got the DAMN product it wasn’t even working!!! God know where this product came from but Walmart won’t even return or exchange it cause it doesn’t belong to them even tho it was through their SITE!!!

Bunch of bullshit going on to make people buy products coming from different country’s which is disclosed in fine lines so people can FOOLED!!

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Disaster, mess, unorganized, untruthful. Do not order from this seller. If there is an issue with your order they won't fulfill your order. I've asked for a refund and I'm being asked to wait once again. It's been almost two weeks. They ask for patience but it's been 2 months and nothing has gotten done. I paid for an item, I want it and if you can't fulfill that, give me a refund.

By on

Disaster, mess, unorganized, untruthful. Do not order from this seller. If there is an issue with your order they won't fulfill your order. I've asked for a refund and I'm being asked to wait once again. It's been almost two weeks. They ask for patience but it's been 2 months and nothing has gotten done. I paid for an item, I want it and if you can't fulfill that, give me a refund.

By on

ZERO STARS...... I ordered two air fryers showed on special $13.89. Was very excited as my delivery date was 5/19/2020. My tracking number was not actually DHL tracking number. After doing a lot of tracking turns out it was a USPS tracking number. Mail man came and left my packages still undelivered but tracking showed delivered. I went walking up and down my street to see if my box got delivered to another house. I started calling USPS my package was wrongly delivered. When back home checked my mail box I received two unexpected items iPhone 5 case and a car charger adapter. I started to check the tracking number on those packages and it matched my tracking number on the website. Emailed them 5/20/2020 to date no answer. I just got off the with Walmart after waiting for 40 minutes. They offered a refund I told them they needed to get the seller off the website because that just not right what they are doing. I’m suppose to hear back in 24 hours... we will see..

By on

Ordered N-52 Magnets & received nothing!!! Never responded to my numerous inquiries ... eventually had to file a complaint with Walmart

& my bank!!! Had to endure over an hour HOLD TIME just to get through to Walmart to complain. The Internet Criminals CHARGED my card...then generated a phony Fed Ex Tracking # and gave me the Run-Around!!! I had to get Walmart to issue me a FULL REFUND because they are legally responsable for allowing these TURDS to operate on their website. Will be filing complaints with Federal & State Agencies against Walmart to find out WHY they allow KNOWN CRIMINALS to operate on their OWN WEBSITE!?!

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I would give zero stars. Item I ordered on April 2 was supposed to arrive within 4 weeks. Still waiting and it's almost June. Seller doesn't respond to emails for weeks. When they finally tell me it shipped they give me a tracking number that turns out to be fake. I asked for a refund. No response.

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Ordered 2 air fryers that seemed to be an incredible deal plus protection plans for both of them. What did I get? Two door hinges. They got my money, now jokes on me, right? The company address on the package is #13725 Pipeline Avenue, Chino, California. I saw my name in it, and wondered why my brother was ordering eBay items in my name. Only wen I saw the email saying delivered, was wen I realized the door hinges were my 'air fryer'. After researching the company, I realized wit horror, it's not an error, but a deliberate act. Tried to start the return tru the Walmart app, it wouldn't allow me. Went into the branch, they told me, I have to contact the seller. Contacted Walmart customer service after waiting my turn for over an hour, and was told they would email me in 24 hrs. That was Tuesday. It's Thursday, no email yet, after tomorrow, I will escalate. I can't believe the number of complaints, and all recent, and to this moment (cuz I checked) Walmart still has these scammers on their website. I've never had an issue wit a Walmart marketplace seller before now. Now I don't know who to trust, except maybe those I've previously done business with. Walmart please do right by ur customers!

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Ordered an airfryer on 5/11/2020 and received a cell phone charger. I'm unable to contact novashion so I'm taking action with Walmart for a refund. These guys are total scammers.

By on

This is an updated version of my post below, as there's no way to edit or delete reviews, sadly.

THE SHORT OF IT IS THAT THESE PEOPLE ARE LITERALLY SCAMMERS, BASED OUT OF INDIA, WHO PRETEND TO SELL PRODUCTS THAT THEY DON'T ACTUALLY OWN. Over 150 testimonials/reviews from people like me who also got scammed by this company:

https://www.wmtsellers.com/novashion

Someone posted, "...I tried to contact Novashion and no response. Wish I had done some research online about this company before purchasing. However, I trusted Walmart and that they wouldn't allow a scammer company to sell on their website. BUYER BEWARE!!"

That sums up my experiences with them. It's also worth noting that on product pages on Walmart, there's no way of seeing who the seller is until after you've sent them your money.

DHL Marketplace tracking number: 9374869903504719065245 (doesn't actually exist)

First tracking link they sent, which also confirms that the package doesn't exist: https://t.17track.net/en#nums=9374869903504719065245

^ This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later. United States / USPS /

Unknown. Not Found

Second tracking link they sent: https://www.tracktry.com/couriers/dhlglobalmail/9374869903504719065245

^ Oops, we're unable to present the tracking information due to one of the following reasons:

The tracking number may be incorrect, please verify it and track it again. If it still appears, you can try to track with the official website.

The courier you choose may be wrong. Try other couriers that we listed for you!

The status of your package maybe hasn't been updated. You can try to retrack it tomorrow or contact the courier directly for further details.

A third tracking link I found myself: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903504719065245

^ No Results

Unfortunately, the tracking number you provided cannot be located. Please verify the accuracy of your tracking number provided by your merchant and track again. In the event your tracking number does not provide results within the next couple of days, kindly reach out to the merchant you purchased your item(s) from for further support. Best Regards, DHL eCommerce Solutions Customer Service.

I also called DHL's official hotline and confirmed that the tracking number that Novashion/Nowornever Inc is impossibly long. It only accepts tracking numbers about half as long. So I manually input that as well (the tracking number if it were only half as long, using the automated voice prompt's example as a guide), and that didn't exist either. They just made the tracking number up out of thin air.

Fourth and final tracking link, the one used by Walmart:

https://www.walmart.com/tracking?tracking_id=9374869903504719065245&order_id=3801061942305

^ Your Account/Order Details/Track Shipment

Delayed—check back later for status update (it's been over a fucking month. I'm done checking back later just to receive 0 updates.)

Tue, Apr 14

3:35 am

Just shipped

Novashion's/Nowornever Inc's support phone number: (323) 522-4760

Interestingly, they recently updated their phone number that's listed on their profile page on Walmart without informing anyone: (909) 908-2303

Novashion's/Nowornever Inc's support email: [email protected]

Support email 2 that they've sometimes replied from: [email protected]

April 13th: I bought a solar-powered phone charger, which supposedly shipped on April 14th, and was supposed to have arrived no later than April 24th.

It never arrived, and according to the DHL tracking number, such an item was never received by the US postal service.

May 1st, after giving them an entire week's worth of the benefit of the doubt due to corona: I both emailed and called their customer support. "Patricia," a customer support representative of theirs, told me over the phone that it would definitely arrive "within no more than 3 to 5 business days" and to just be patient, despite me pointing out that their tracking number showed that the package never arrived in the US.

May 4th: they emailed me back, saying that "the shipment usually takes 4-9 days to arrive" which was apparently wrong in this case, and asked if my address that they shipped it to is correct, and a copy of the tracking number & a link to use it, to which I replied that that was all correct, but the "DHL courier company" never received the package, and thus neither have I. I also pointed out that it's more than 2 weeks late at this point, and still hasn't been received by whatever US mail service they're using.

May 9th: The period of "3-5 business days" that I was assured the ackage would definitely arrive in no matter what was long since up, with more benefit-of-the-doubt days to spare, so I called their phone support again. I was told by "Patricia" that the item was never shipped to the US and was returned to them, and that I would receive a full refund of $20.39 "within no more than 3 to 5 business days" again. That made the latest date I'd receive a refund the 15th.

May 11th: I got impatient - I have no excuse; I just felt impatient at the time - and tried calling their hotline to check up on the status of my refund, only for the number to automatically hang up on me after 2 rings every single time. That naturally made me even more impatient, so I replied again via email and told them "I never received what I paid for and it's almost been a month. Y'all's customer service keep hanging up on me automatically after 2 rings. I want a full refund. The order number is 3762037404835"

May 15th: this was the end of the period of 3-5 business days in which I was supposed to have received a refund. It came and went without any refund. I went to Walmart the day prior to this, and for an hour straight, not a single Walmart employee, including a manager and a store leader, were able to get in touch with Novashion, this 3rd party seller that Walmart works with, who sold me the phone charger that never arrived. For some reason, they also refer to themselves as "Nowornever Inc" (possibly the name of a parent company that owns them?) in emails they've sent to me and information that Walmart was using to get in touch with them.

The Walmart employees recommended that I come back later and try again if I still don't have a refund. Before going home, I went to the bank to cash out my stimulus check & see if my bank would be willing to help me with my refund. My bank told me the same thing as Walmart: keep on trying to resolve the issue on my own/force them to give me a refund somehow, then come back later.

May 20th: I kept checking daily for my refund, which STILL never came, so on I called again. "Patricia" answered again and said I'll receive my refund within 3 to 5 days. I told her that today marks the 8th business day since the last time she told me that over the phone, so she said she was escalating my request and that I would receive a response email no later than 24 hours, which would be 3:00 PM, May 21st.

As soon as I got off the phone, I checked my email, and they had sent me 2 emails earlier this morning, before this phone call. The first was sent at roughly 3:30 AM our time (so the middle of the day in India) and said:

We are sorry for the problem caused to you.

Could you please tell us the reasons for the return? Would you mind taking a picture about the problem of the product? You can send the picture as an attachment to us directly. Maybe we can solve the problem without returning it.

Please don't worry, We will give you a satisfactory solution after confirming the problem.

I was getting pretty damn frustrated with how they were obviously copying & pasting responses without actually reading or addressing the problem at all, so at about 3:05 PM I replied:

Like I have already told you several times, and already stated in the original email: BECAUSE IT NEVER ARRIVED.

It's impossible to take a picture of something that never arrived.

I gave you my money. You gave me NOTHING in return. Give me my refund.

You've also LONG exceeded the "3 to 5 business days" for a refund to kick in after an employee of y'all's said I would receive one over the phone more than a week ago.

Their other email, which was sent at about 4:30 AM our time, said:

We check that your package was returned for unknown reasons.

We would like to resend the product to you to the original address, is it acceptable?

The shipment usually takes 4-9 days. Or would you like us to give you a refund?

It was at this point that I took the time to compile all of this information like one of the workers at the bank told me to do so on May 15th, and that I would need to bring all of this info for them to review if I wanted help from my bank. I then replied to this 2nd email by quoting their message and saying:

"We check that your package was returned for unknown reasons.

We would like to resend the product to you to the original address, is it acceptable?

The shipment usually takes 4-9 days. Or would you like us to give you a refund?"

I would like a full refund, please.

May 20th, late at night: I checked my email and saw that they'd sent me another, so I read it. All they did was blindly copy and paste the first email they ever sent me without saying a single specific thing about what the issue is. I already had my suspicions, but this confirmed them beyond any shadow of a doubt: they're scammers. Their copy & pasted response is as follows:

We shipped your package on time, it normally takes 4-9 days to reach you.

Here is the tracking information:

Tracking link: https://www.tracktry.com/couriers/dhlglobalmail/9374869903504719065245

Tracking number: 9374869903504719065245

Could you please confirm your address?

[Personal information edited out for brevity and privacy]

Is it correct?

Would you mind contacting the DHL logistics company to confirm the package?

If you still don't receive the package, please feel free contact us, we will resend the item or refund to you.

Looking forward to your early reply.

That was their email. So I replied accordingly.

"We shipped your package on time, it normally takes 4-9 days to reach you." YOU HAVE ALREADY COPIED AND PASTED THIS USELESS MESSAGE TO ME.

"it normally takes 4-9 days to reach you." IT'S BEEN OVER A MONTH. NOT 4 DAYS, NOT 9 DAYS, NOT EVEN 20 DAYS, IT'S BEEN WELL OVER 30 DAYS. IT NEVER ARRIVED.

"Could you please confirm your address?" I ALREADY HAVE SEVERAL TIMES WITH YOU PEOPLE OVER THE PAST MONTH, INCLUDING IN THE EMAILS YOU'RE REPLYING TO RIGHT NOW. FOR THE FINAL TIME: YES, MY ADDRESS IS CORRECT, AND AS YOUR CUSTOMER SERVICE REPRESENTATIVE "Patricia" TOLD ME: IT NEVER REACHED THE UNITED STATES; IT WAS RETURNED TO INDIA, OR WHEREVER YOU'RE BASED FROM.

"Would you mind contacting the DHL  logistics company to confirm the package?" YET AGAIN: I ALREADY HAVE, MORE THAN A DOZEN TIMES.

"If you still don't receive the package, please feel free contact us, we will resend the item or refund to you." YOU KEEP SAYING THIS OVER AND OVER AGAIN, YET NOT ACTUALLY REFUNDING ME - MERELY SAYING THAT "YOU WILL BE HAPPY TO" BUT NEVER ACTUALLY DOING SO, OVER AND OVER AGAIN. IT'S OBVIOUS AS HELL THAT YOU'RE A SCAM COMPANY AT THIS POINT, AND I'M GOING TO MAKE DAMN SURE ALL OF YOUR PRODUCT PAGES ON WALMART ARE FILLED WITH WARNINGS TELLING PEOPLE NOT TO SEND YOU SCAMMERS MONEY, ONLY TO NEVER RECEIVE ANYTHING IN RETURN, CONSTANTLY STRUNG ALONG BY SAYING THAT EVERY SINGLE THING, WHETHER IT'S A REFUND BEING PROCESSED OR AN ITEM ARRIVING, WILL ALWAYS MAGICALLY HAPPEN IN "JUST 3 TO 5 BUSINESS DAYS" EVEN AFTER IT'S ALREADY BEEN 3 TO 5 BUSINESS DAYS MULTIPLE TIMES IN A ROW, AND THAT YOU'RE ALWAYS "SOOO HAPPY TO PROVIDE A REFUND FOR AN ITEM THAT NEVER ARRIVED IN THE UNITED STATES, LET ALONE TO MY FRONT DOOR," YET NEVER ACTUALLY ISSUE REFUNDS AND JUST STEAL PEOPLES' MONEY.

As you can see, my response to being strung along day after day, week after week, for over a month straight by scammers was completely appropriate for the given situation. I'll be going to my bank to chargeback this fraudulent transaction tomorrow.

And rather than going back into Walmart and having to painstakingly explain all of this in person, I'm simply about to send all of this information to:

Walmart's "Walmart2Walmart/RIA Fraud Hotline" fraud-reporting inbox, [email protected]

The U.S. Internet Fraud Complaint Center at ic3.gov

The Better Business Bureau at bbb.org

The Federal Trade Commission at ftc.gov/complaint and lastly,

The Consumer Financial Protection Bureau at consumerfinance.gov/complaint

If you want to help take down one of thousands of India-based scamming groups, feel free to join in.

By on

$20.39

Walmart order number: 3762037-404835

DHL Marketplace tracking number: 9374869903504719065245 (doesn't actually exist)

THE SHORT OF IT IS THAT THEY'RE LITERALLY SCAMMERS, BASED OUT OF INDIA, WHO PRETEND TO SELL PRODUCTS THAT THEY DON'T ACTUALLY OWN. Countless testimonials from people who got scammed by this same company:

https://www.wmtsellers.com/novashion

Someone posted

"...I tried to contact Novashion and no response.

Wish I had done some research online about this company before purchasing. However, I trusted Walmart and that they wouldn't allow a scammer company to sell on their website. BUYER BEWARE!!"

That sums up my experiences with them.

First tracking link they sent, which also confirms that the package doesn't exist: https://t.17track.net/en#nums=9374869903504719065245

^ This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later. United States / USPS /

Unknown. Not Found

Second tracking link they sent: https://www.tracktry.com/couriers/dhlglobalmail/9374869903504719065245

^ Oops, we're unable to present the tracking information due to one of the following reasons:

The tracking number may be incorrect, please verify it and track it again. If it still appears, you can try to track with the official website.

The courier you choose may be wrong. Try other couriers that we listed for you!

The status of your package maybe hasn't been updated. You can try to retrack it tomorrow or contact the courier directly for further details.

A third tracking link I found myself: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903504719065245

^ No Results

Unfortunately, the tracking number you provided cannot be located. Please verify the accuracy of your tracking number provided by your merchant and track again. In the event your tracking number does not provide results within the next couple of days, kindly reach out to the merchant you purchased your item(s) from for further support. Best Regards, DHL eCommerce Solutions Customer Service.

I also called DHL's official hotline and confirmed that the tracking number that Novashion/Nowornever Inc is impossibly long. It only accepts tracking numbers about half as long. So I manually input that as well (the tracking number if it were only half as long, using the automated voice prompt's example as a guide), and that didn't exist either. They just made the tracking number up out of thin air.

Fourth and final tracking link, the one used by Walmart:

https://www.walmart.com/tracking?tracking_id=9374869903504719065245&order_id=3801061942305

^ Your Account/Order Details/Track Shipment

Delayed—check back later for status update (it's been over a fucking month. I'm done checking back later just to receive 0 updates.)

Tue, Apr 14

3:35 am

Just shipped

Novashion's/Nowornever Inc's support phone number: (323) 522-4760

Novashion's/Nowornever Inc's support email: [email protected]

Support email 2 that they've sometimes replied from: [email protected]

Transaction description from my banking interface: 04/17/2020 DBT CRD 0119 04/16/20 27649158 WALMART.COM 8009666546 $30.92 (I bought 2 items from 2 different companies through Walmart, which totaled $30.92, but I only need a refund of $20.39 since there were no issues with the other item)

April 13th: I bought a solar-powered phone charger, which supposedly shipped on April 14th, and was supposed to have arrived no later than April 24th.

It never arrived, and according to the DHL tracking number, such an item was never received by the US postal service.

May 1st, after giving them an entire week's worth of the benefit of the doubt due to corona: I both emailed and called their customer support. "Patricia," a customer support representative of theirs, told me over the phone that it would definitely arrive "within no more than 3 to 5 business days" and to just be patient, despite me pointing out that their tracking number showed that the package never arrived in the US.

May 4th: they emailed me back, saying that "the shipment usually takes 4-9 days to arrive" which was apparently wrong in this case, and asked if my address that they shipped it to is correct, and a copy of the tracking number & a link to use it, to which I replied that that was all correct, but the "DHL courier company" never received the package, and thus neither have I. I also pointed out that it's more than 2 weeks late at this point, and still hasn't been received by whatever US mail service they're using.

May 9th: The period of "3-5 business days" that I was assured the ackage would definitely arrive in no matter what was long since up, with more benefit-of-the-doubt days to spare, so I called their phone support again. I was told by "Patricia" that the item was never shipped to the US and was returned to them, and that I would receive a full refund of $20.39 "within no more than 3 to 5 business days" again. That made the latest date I'd receive a refund the 15th.

May 11th: I got impatient - I have no excuse; I just felt impatient at the time - and tried calling their hotline to check up on the status of my refund, only for the number to automatically hang up on me after 2 rings every single time. That naturally made me even more impatient, so I replied again via email and told them "I never received what I paid for and it's almost been a month. Y'all's customer service keep hanging up on me automatically after 2 rings. I want a full refund. The order number is 3762037404835"

May 15th: this was the end of the period of 3-5 business days in which I was supposed to have received a refund. It came and went without any refund. I went to Walmart the day prior to this, and for an hour straight, not a single Walmart employee, including a manager and a store leader, were able to get in touch with Novashion, this 3rd party seller that Walmart works with, who sold me the phone charger that never arrived. For some reason, they also refer to themselves as "Nowornever Inc" (possibly the name of a parent company that owns them?) in emails they've sent to me and information that Walmart was using to get in touch with them.

The Walmart employees recommended that I come back later and try again if I still don't have a refund. Before going home, I went to the bank to cash out my stimulus check & see if y'all would be willing to help me with my refund. Y'all told me the same thing as Walmart: keep on trying to resolve the issue on my own/force them to give me a refund somehow.

May 20th: I kept checking daily for my refund, which STILL never came, so on I called again. "Patricia" answered again and said I'll receive my refund within 3 to 5 days. I told her that today marks the 8th business day since the last time she told me that over the phone, so she said she was escalating my request and that I would receive a response email no later than 24 hours, which would be 3:00 PM, May 21st.

As soon as I got off the phone, I checked my email, and they had sent me 2 emails earlier this morning, before this phone call. The first was sent at roughly 3:30 AM our time (so the middle of the day in India) and said:

We are sorry for the problem caused to you.

Could you please tell us the reasons for the return? Would you mind taking a picture about the problem of the product? You can send the picture as an attachment to us directly. Maybe we can solve the problem without returning it.

Please don't worry, We will give you a satisfactory solution after confirming the problem.

I was getting pretty damn frustrated with how they were obviously copying & pasting responses without actually reading or addressing the problem at all, so at about 3:05 PM I replied:

Like I have already told you several times, and already stated in the original email: BECAUSE IT NEVER ARRIVED.

It's impossible to take a picture of something that never arrived.

I gave you my money. You gave me NOTHING in return. Give me my refund.

You've also LONG exceeded the "3 to 5 business days" for a refund to kick in after y'all's customer support said I would receive one over the phone more than a week ago.

Their other email, which was sent at about 4:30 AM our time, said:

We check that your package was returned for unknown reasons.

We would like to resend the product to you to the original address, is it acceptable?

The shipment usually takes 4-9 days. Or would you like us to give you a refund?

It was at this point that I took the time to compile all of this information like one of the workers at the bank told me to do so on May 15th, and that I would need to bring all of this info for them to review if I wanted help from y'all. I then replied to this 2nd email by quoting their message and saying:

"We check that your package was returned for unknown reasons.

We would like to resend the product to you to the original address, is it acceptable?

The shipment usually takes 4-9 days. Or would you like us to give you a refund?"

I would like a full refund, please.

May 20th, late at night: I checked my email and saw that they'd sent me another, so I read it. All they did was blindly copy and paste the first email they ever sent me without saying a single specific of thing about what the issue is. I already had my suspicions, but this confirmed them beyond any shadow of a doubt: they're scammers. Their copy & pasted response is as follows:

We shipped your package on time, it normally takes 4-9 days to reach you.

Here is the tracking information:

Tracking link: https://www.tracktry.com/couriers/dhlglobalmail/9374869903504719065245

Tracking number: 9374869903504719065245

Could you please confirm your address?

[Personal information edited out for brevity]

Is it correct?

Would you mind contacting the DHL logistics company to confirm the package?

If you still don't receive the package, please feel free contact us, we will resend the item or refund to you.

Looking forward to your early reply.

That was their email. So I replied accordingly.

"We shipped your package on time, it normally takes 4-9 days to reach you." YOU HAVE ALREADY COPIED AND PASTED THIS USELESS MESSAGE TO ME.

"it normally takes 4-9 days to reach you." IT'S BEEN OVER A MONTH. NOT 4 DAYS, NOT 9 DAYS, NOT EVEN 20 DAYS, IT'S BEEN WELL OVER 30 DAYS. IT NEVER ARRIVED.

"Could you please confirm your address?" I ALREADY HAVE SEVERAL TIMES WITH YOU PEOPLE OVER THE PAST MONTH, INCLUDING IN THE EMAILS YOU'RE REPLYING TO RIGHT NOW. FOR THE FINAL TIME: YES, MY ADDRESS IS CORRECT, AND AS YOUR CUSTOMER SERVICE REPRESENTATIVE "Patricia" TOLD ME: IT NEVER REACHED THE UNITED STATES; IT WAS RETURNED TO INDIA, OR WHEREVER YOU'RE BASED FROM.

"Would you mind contacting the DHL  logistics company to confirm the package?" YET AGAIN: I ALREADY HAVE, MORE THAN A DOZEN TIMES.

"If you still don't receive the package, please feel free contact us, we will resend the item or refund to you." YOU KEEP SAYING THIS OVER AND OVER AGAIN, YET NOT ACTUALLY REFUNDING ME - MERELY SAYING THAT "YOU WILL BE HAPPY TO" BUT NEVER ACTUALLY DOING SO, OVER AND OVER AGAIN. IT'S OBVIOUS AS HELL THAT YOU'RE A SCAM COMPANY AT THIS POINT, AND I'M GOING TO MAKE DAMN SURE ALL OF YOUR PRODUCT PAGES ON WALMART ARE FILLED WITH WARNINGS TELLING PEOPLE NOT TO SEND YOU SCAMMERS MONEY, ONLY TO NEVER RECEIVE ANYTHING IN RETURN, CONSTANTLY STRUNG ALONG BY SAYING THAT EVERY SINGLE THING, WHETHER IT'S A REFUND BEING PROCESSED OR AN ITEM ARRIVING, WILL ALWAYS MAGICALLY HAPPEN IN "JUST 3 TO 5 BUSINESS DAYS" EVEN AFTER IT'S ALREADY BEEN 3 TO 5 BUSINESS DAYS MULTIPLE TIMES IN A ROW, AND THAT YOU'RE ALWAYS "SOOO HAPPY TO PROVIDE A REFUND FOR AN ITEM THAT NEVER ARRIVED IN THE UNITED STATES, LET ALONE TO MY FRONT DOOR," YET NEVER ACTUALLY ISSUE REFUNDS AND JUST STEAL PEOPLES' MONEY.

As you can see, my response to being strung along day after day, week after week, for over a month straight by scammers was completely appropriate for the given situation. I'll be going to my bank to chargeback this fraudulent transaction tomorrow, then going to Walmart again to speak with the store leader and ask them to forward all of this information to whichever department it should be reviewed by so that this scamming company that goes by the names of "Novashion" and "Now or never Inc." will no longer have its make-believe products sold on Walmart.com, and not have as wide of a reach to scam nearly as many people.

By on

I ordered two sets of copper grill sheets in April. Over a month later the tracking says delayed:check back later. I have tried contacting seller three times for a refund and have gotten no response. I’ll give it a couple more days before reporting them.

By on

I ordered 3 air fryers and was sent something totally different. Walmart should be held accountable for letting this company sell on their website. As people trust Walmart and trust that the people they let sell products on their website are honorable sellers. But do they really check these sellers creditability. In saying that I'm more than willing to seek Legal action against both of them for false advertisement.

By on

Novashion is one of the worst businesses I have ever encountered. I am writing this review as everyone else in the hopes that they and Walmart will fix this extremely poor customer service. I have emailed several times to Novashion about returning an item. I requested their return address to send the items and a refund. I have been going back and forth via email trying to obtain this information and yet I have not received this information. I am horrified that Walmart continues to do business with this company after so many complaints and issues. They need to end their business with this company and remove them from their website.

By on

I ordered an air fryer and was sent another item...some sort of santa phone sleeve. I tried to contact Novashion and no response.

Wish I had done some research online about this company before purchasing. However, I trusted Walmart and that

they wouldn't allow a scammer company to sell on their website. BUYER BEWARE!!

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Ordered a air fryer and I received a iPhone 5 phone case. Called Walmart back and it’s nothing they can do and didn’t hear back from novashion.

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Purchased an item and did not receive what I ordered. I was not contacted in regards to the error on their part or given the option to receive a refund in place of the error. I have not been contacted for correct the mistake or received any type of apologies. Very disappointed in the approach of correcting the mistake of a pricing error

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I bought an air fryer on sale from this seller, but I never received the item. When I tried to re-ordered it, they said it was no longer available

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