Based on 132 customer reviews Novashion is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Kadell, Generic, INSMA, HALLOLURE and Honana products in Home, Auto & Tires and Home Improvement categories.
Novashion contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I just received my Pink car seat covers, I do like them,but why does it say King,should give option to say Queen,and no instructions ,how do I keep the seats in place?
Damn, i should have did my homework. I figured if walmart is affiliated with this company Novashion they must be reputable. Ordered an rc heli , says it got delivered at my front door ( I was home all day that day). Never got my package. Now im out 82.00. Never again
Bought some small plastic snaps for craft projects that also included the tool set to apply the snaps. I should have known something was up when I saw the good price. I did see that it was not actually Walmart selling the item, but I was ok with that. Until it arrived. I got a package of the cheapest looking plastic snaps I have ever seen, and NO TOOL SET! I have no way of using these little pieces of garbage because I NEED THE TOOL SET TO APPLY THEM!!
After a week of sending emails to Walmart (to inform them of lack of communication with this company), I came across the reviews for this seller and have decided to cut my losses and stop wasting my time on this company.
They really need to update this rating system so we can rate them @ "0" stars like they deserve.
I wasn’t aware that I was buying from another seller and not Walmart. I’ve sent several emails to this company, Novashion, because I want to return my order. They do not respond back!! I can’t believe Walmart is dealing with such a crooked company!! I guess I’m stuck with the damn purchase! From now on I’m going to look to see who is actually selling what I purchase! If I could rate them a zero I would. This company doesn’t even deserve one star!!
So I ordered a smart watch from Walmart.com. And like most people that have left a comment, I didn’t know I wasn’t ordering directly from Walmart. Which I take my blame for not paying attention. So i went to my local Walmart and told them that the watch I ordered was subpar to say the least and but of course, they wouldn’t take it back. Said I had to get in touch with the Company. So I emailed them, and the sentences were extremely hard to understand, but from what I understand, they’re not going to email me until they were in the office maybe? I’m not exactly sure. But anyway, I called the actual Walmart helpline and he told me that if I didn’t hear back from these people (Novashion,) they would help me. So, here’s to hoping I hear from somebody because this watch literally looks like something I would buy my 4 year old to be “like mommy” ya know? S H I T. I’ll let y’all know what happens. Today’s date is 2/16/2020
Not as ordered
Terrible! Item ordered was not like the description. No one will respond to messages from Walmart or myself. Phone number provided is out of service. Doubt I will get my money back. Never again.
Shame on Wal-Mart for even doing business with such a bogus outfit. I have had two of my requests to return the product forwarded to them by Wal-Mart in whom I trust but BELIEVE ME WAL-MART NEVER AGAIN WILL I BE STUPID ENOUGH TO USE ONE OF YOUR FLIM FLAM THIRD PARTY SELLERS ONLY TO FIND OUT THAT I CANNOT EVEN GET A RESPONSE FROM THESE SHYSTERS. I will chalk this up to a learning experience and I know now without a doubt there is only one online seller I can trust as I never ever have had a problem with them.
It has taken me 2 full days to contact someone from this company to return an aquarium air pump that was extremely loud. The lady Patricia was extremely rude and told me there is a restocking fee for any returns! No where on the Wal-Mart online sight did it say such a thing! Be worked this is a very shady company with absolutely zero customer skills. I would give it zero stars if possible.
This is not a real Walmart on line ordering company. It's all a hoax. Check with Walmart before ordering from companies on line.
Walmart stop offering these cheap foreign made junk. It appears everyone feels the same way. Why ask for reviews if they are not acted upon!! Should be half a star.
Walmart should be shamed having these kind of scammers, who shipped incomplete orders and shipping time is slower than China. On top of that if you ask for refund then they don't ever reply back . They wait for the 30 days return policy to get expired so that they don't have to refund anything.
This seller is Totally scam, please report to Walmart to take action and banned them for ruining Walmart name.
If I could rate a zero I would!! My 9 year old son ordered an RC car through Walmart.com. the car arrived in a plastic bag with another RC. The car from Novashion had a charger that would not plug into a US was charger! What good is a car that can't be charged for use??? Walmart should STOP doing business with this merchant!!
I am so upset with Walmart and this other company Novashion! When I order from Walmart I expect Walmart to honor my refund. Shame on Walmart for allowing this 3rd party company to sell JUNK on their web site! I've learned my lesson! Watch who you buy from!
Bought a rear view camera through Walmart that came from Novashion marketplace(2 weeks to arrive). Connected it correctly and the camera bulged out and started smoking. Contacted Novashion and they sent a useless monitor with RCA connectors and a 4 pin connector camera, not a complete kit, not anything usable. So now i have 1 1/2 rear view cameras that won't work and out $25. Shame on Walmart for having listings on their website for this scam company.
STILL WAITING ON MY REFUND!! ITEM WAS RECEIVED BY "WANG"
Ordered a product that was to be delivered by Dec 30th , product never came and the Fed ex tracking on stated shipped . It is now Jan 14th and all they can tell me is they are sending another one.
I ordered 2 different dash cams from this company instead I get shipped 2 of the same ones AND charged me 2 different prices. . You can’t reach Novashion because none of their numbers work. Can’t even find shipping return information. I WANT my money back and will go thru a completely different company for the dash cam I ordered. They don’t even qualify for 1 star!!!
(can't give lower than one star) I have ordered an item, the item never got delivered. And they are asking me to go to enquire at the office, the work they are supposed to do. and get paid for. TERRIBLE SERVICE.
NEVER USING WALMART AGAIN. I will advise you not to trust them either.
I ordered 2 items online and never received them, instead got an email stating that their delivery truck was robbed. Do not Order from Novashion!