Based on 1 customer reviews NovaaLab is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2023.
NovaaLab cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting NovaaLab. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
They kept sending me emails yet I never received order. I then said to cancel order ( of course they did not see that email. ) more emails asking how I like it and how did I like the customer service rep. Finally got an email saying I was sent info on how to return it previously which I did not receive! They gave me an order # and told me to take a photo YET NEVER gave me the address to return ! ........... VERY POOR customer service !