Based on 25 customer reviews Noble Planet Inc. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Noble Planet Inc. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Noble Planet Inc.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Noble Planet knowingly sold me a defective, non working device; when I complained, they 'claimed' they would refund my money, and failed to keep their word. They claimed they did not receive my return, when the US Postal Service tracking number confirmed that they did, and are obviously lying!!It seems by their reviews, they have done this to many other individuals as well! These are unscrupulous people, with a fraudulent business practices, that deceive and swindle consumers.
Wish I had read these before ordering. Got a notification that delivery was made on Wednesday at 11:40 am, and video at entrance of my building confirms that no such delivery was made at all. Done trying to do anything with WalMart.com - both vendors I have dealt with have been absurdly incompetent at best, or more likely just plain fraudulent.
I recently purchased an iPad Air from Noble Planet. It arrived in great shape and I’m happy with it. The only problem I have is the iPad looks like a very fat person sat on it. It’s bent and doesn’t lay flat. Otherwise it’s good. Would I recommend this company? No!
FILE A COMPLAINT WITH THE BBB AND THE DEPT OF JUSTICE! THIS IS A SCAM, THE COMPANY DOES NOT EXIST AND WALMART IS ALLOWING IT. CONTACT THE DEPT OF JUSTICE AND FILE A REPORT ON NOBLE PLANET AND WALMART!
STOP ALLOWING THESE EVIL PEOPLE TO STEAL OUR HARD EARNED MONEY!
ITS TIME TO MAKE THEM RESPONSIBLE FOR THEIR ACTIONS!
Bought the iPad pro "refurbished" for my daughter for Christmas and It wouldn't charge. I contacted them , they made me pay to return it. Now I haven't heard anything else from them regarding an exchange or refund. Sounds like they're sending the same ipad around to people. They're SCAMMERS
I bought a refurbished IPad from Noble Planet and the battery never seem to hold a charge. Over time it got worse. I contacted them and they told me to get it repaired locally. Nothing they could do because it had been more than 30 days. Really? You don’t expect an IPad battery to last more than 30 days? REALLY?
We purchased 3 iPhone 7 via WalMart web site that were unlocked and supposed to work with all cellular devices. When we went to Verizon, they said they are incompatible. Now we have to return these devices. Unable to contact this company via phone as their voicemail is filled. We hope to get our refund.
Our slogan is "We are not satisfied until you are!". Last but not least Noble Planet experts are making sure to deliver the highest quality products at the lowest prices around.
This is 100% not the slogan they live by. Shipped me an item, that I never received, then threatened to call the police on me.. I've asked 3 times for the police report #, they won't provide it. I had to ask Walmart to refund me, since I purchased through their website. Noble Planet refused to refund me. What a shady company. Total frauds. Don't purchase from them... BUYER BEWARE!
Purchased what was supposed to be a "refurbished iPad", listed in "very good" shape. Upon arrival, there wasn't enough battery to even turn on, and after 10 hours it was at 30% and after I set it up, it would not maintain a charge, even when plugged in. If that is "good shape", I would hate to see what "poor shape is". Sending out an iPad that doesn't even work is a joke.. This outfit is a joke and I wouldn't order anything from them (again). I wish there was a 1/2 star rating.....
Yep got a “Grade A” iphone and upon receipt it is a grade B at best! At least they have been communicating with me and allowed the return. The battery life is 92% and it is scratched on the back and a bad deep scratch where is was dropped. I certainly hope the replacement isn’t in as bad of condition.
Horrible customer service. I’m trying to return an item that I never even took out of the box and they are accusing me of lying about it so they don’t have to refund. Never buy from these people!
JUST RECEIVED AN EMPTY BOX THAT WAS SUPPOSED TO BE MY COMPUTER I SPENT ALMOST $200 ON!! AND NOW I CANT GET IN TOUCH WITH ANYONE!! THANKS A LOT!! SCAMMERS!!!
We purchased an iPhone 7s refurbished for $234 from you which has been a nightmare. Trying to set it up with Straight Talk. We have talked to several of their technicians. It won’t pick up signal. They said it has to have a virus. I will never purchase anything else from you and will make sure everyone I know is aware of your poor quality products.
Terrible customer service!!! Do not buy from this company!!! Bought my son an iPad for Christmas and the battery died a little over 2 months. They refused to help me. All I wanted was an exchange. They were sarcastic in their response to me and I didn’t appreciate it. Why would Walmart use this awful company?? Terrible!!
Got an iPhone XS Max from them that was black listed as lost/stolen ! I’m definitely contacting Walmart about this
I ordered products from this company via Walmart.
what turned up was a used and dirty product probably covered in Covid when it was advertised as new. It was far from new fingerprints and dirty marks all over the camera and lens.
It came with fake batteries and fake accessories I’m assuming the product is also fake as it doesn’t work.
I have still not received my refund.
Please do not order anything from this company
This company is a FRAUD. They do not respond to messages. Always receive an auto reply. Why does Walmart allow them on their website????
DO NOT BUY from them. They are horrible. Sold me an Ipad that doesnt hold a charge. Told me they would replace it or refund it which i was pleasantly surprised as I knew it may have been outside a return window. After I replied and told them I would like to know ow I would do either, what the procedure was. They never responded. When I finally did get a response they told me it was out of the return window. I get that it was longer than return window but it was a christmas present.. BUT they said they would return or replace and now they say no. This Ipad doesnt hold a charge and this company does not stand behind what they sell. They suck and no one should buy from them. They have now caused my daughter to be out a christmas present.
I ordered iphone 6 plus and the screen was flashing and then got really bad. Return phone was a VERY BIG hassle still in progress but no one answers the phone. Just leave message will get back with you as soon as possible NEVER...... Walmart is trying to fix problem with Company but what a issue. This wasn't a refurbished iphone. Stay away from the Company. This doesn't do WALMART ANY GOOD.................
I'm not convinced this is a legitamit company and not someone operating out of a garage, but I am certain these devices are not certified refurbished.
The only thing worse than their customer service is their devices quality.
I ordered this as a gift and it arrived with a maximum battery capacity of 59% and signs of previous damage. If you put a ruler up to it you can see the slight bend of the bezzle and the charging port was crooked so you'd have to shake the charger to get it to plug in.
I ended up returning the device. At my expense because this person doesn't have a relationship with any shipping companies and couldn't send me a prepaid label. They told me they'd reimburse me the cost of shipping. I paid over $11 just to send it regular usps mail (with itemized reciept) But once the device was returned they changed their mind and said they'd refund me 3$ for shipping.
I have in writing them saying they would refund me the cost of shipping. Not "up to" any amount. I had to speak with 'customer service' via email for 2 weeks to get them to $5.
So in summary, I paid $6 and spent too many hours just to give back a piece of junk.
If you need a phone that works immediately don't buy from them because there is no guarantee you'll get what you pay for and if you're one of the people who get a piece of junk...Getting a refund will be a Rollercoaster.