Based on 39 customer reviews Noble Planet Inc. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Noble Planet Inc. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Noble Planet Inc.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
It is perplexing that Walmart continues to be a partner with this company. The complaints regarding the condition of their phones and iPads and the customer service issues are overwhelmingly negative. The product and condition advertised is not what you receive. Getting a refund is nearly impossible. Walmart should really do better.
CHEATERS DON'T BUY ANYTHING FROM THEM VIA WALMART OR ANYWHERE ELSE.
Don't order anything from NOBLE PLANET.
The item never arrived. It was a $200 watch.
Customer service is terrible.
Walmart should not have them as a vendor.
Yes I totally get you I had done everything they hold me to do and now they are making excuses to refund my money that's the problem am having rite now I showed them. Proof and gave the receipt and it's on the truck back to them and still is giving me problems
Purchased iPad Pro tablet in December and by March it had a battery issue. It became inoperable June 1st and multiple attempts to contact them went unanswered. Horrible customer service. Do NOT recommend!
This seller is a scammer. I did receive an iphone but, when I returned it they said I sent in sneakers. I have evidence that what they are saying is untrue but still can not seem to get Walmart to understand this and can no longer purchase things from Walmart.com. I am lucky because as soon as I heard that they were going to recharge me I put an hold on my account and they weren't able to take the money. However I am really pissed at the whole situation. I call the State Police and they said that I can file a report which I am going to do but, because I wasn't out any money there really was nothing that they can do. SO IF YOU WANT TO JOIN ME IN FILING A COMPLAINT WITH THE NYS POLICE PLEASE EMAIL ME AT [email protected]. I hope to help everyone who lost money to this person get their money back, and get him banned from selling on walmart as well charged with fraud. I look forward to hearing from some of you. Doesn't even rate as half a star
Do not buy from this company they do not warranty what they sale. Their customer service is nonexistent.
FULLY A SCAM. Walmart is allowing this company to scam buyers. I returned the item they said it was an empty mailer.
Very disrespectful company they screwed me over in my money and will not send me my money back that I was supposed to be reimbursed plus workers being very buck and then they even sent me a destroyed phone I had to pay to go back I'm in the NICU with my sick son and they have part of my rent m ok ney that I had to use to send the destroyed phone back and they still haven't reimbursed me I said how I will take it to court and they're response was let me know the date and time like come on this is my rent money bad enough they sent me a destroyed phone in the first place
Sold me an Iphone 11 that would not even work. You'd get to the language screen and then it would get stuck. Returned the item with tracking. Messaged once the item was returned with a screenshot and got ignored. Now I am battling out the charge with my credit card company and this scammer is putting up a fight. I hope I get my $492.70 back. Was hoping for my postage to be returned too, since 'Their returns label machine was broken. At this point I just want my original $492.70 cost back. never do business with these SH1TH34DS!!!!
Difficult to deal with. They sent me an IPhone that did not work, promised to pay for return shipping and now am having to dispute charge with my credit card. They won’t answer phone, lie about coving charges and state they sent it to accounting. They also admit they don’t even know the reason why a phone is refurbished, they only resell them as received. I would stay away from this business and Walmart should drop them.
I bought a “refurbished” Apple Ipad pro thru Walmart .com from this company and when it arrived it was on a plain card board box with a charger that never worked(was checked on my perfectly working phone) with zero paperwork whatsoever.It wouldn’t stay on for longer than 1 minute without being plugged in even at 100%. After the first day it would not turn on whatsoever even being plugged up with my working phone charger for days on end and will not turn on. Wish i could leave half or even no stars, worst company to buy from and worst product i have ever bought in my life.
Ordered an iPhone 11 from this company and it came damaged the seller refuse to compensate me for the damages. And now stop responding to the emails. Cannot get them on the number they provided
Horrible company! Buyer beware, sent a scratched phone then when I returned it they said it was missing from the return box…. No help in trying to recover the missing phone. rude customer service email or no reply. Beware of this company. ‘
Noble Planet knowingly sold me a defective, non working device; when I complained, they 'claimed' they would refund my money, and failed to keep their word. They claimed they did not receive my return, when the US Postal Service tracking number confirmed that they did, and are obviously lying!!It seems by their reviews, they have done this to many other individuals as well! These are unscrupulous people, with a fraudulent business practices, that deceive and swindle consumers.
Wish I had read these before ordering. Got a notification that delivery was made on Wednesday at 11:40 am, and video at entrance of my building confirms that no such delivery was made at all. Done trying to do anything with WalMart.com - both vendors I have dealt with have been absurdly incompetent at best, or more likely just plain fraudulent.
I recently purchased an iPad Air from Noble Planet. It arrived in great shape and I’m happy with it. The only problem I have is the iPad looks like a very fat person sat on it. It’s bent and doesn’t lay flat. Otherwise it’s good. Would I recommend this company? No!
FILE A COMPLAINT WITH THE BBB AND THE DEPT OF JUSTICE! THIS IS A SCAM, THE COMPANY DOES NOT EXIST AND WALMART IS ALLOWING IT. CONTACT THE DEPT OF JUSTICE AND FILE A REPORT ON NOBLE PLANET AND WALMART!
STOP ALLOWING THESE EVIL PEOPLE TO STEAL OUR HARD EARNED MONEY!
ITS TIME TO MAKE THEM RESPONSIBLE FOR THEIR ACTIONS!
Bought the iPad pro "refurbished" for my daughter for Christmas and It wouldn't charge. I contacted them , they made me pay to return it. Now I haven't heard anything else from them regarding an exchange or refund. Sounds like they're sending the same ipad around to people. They're SCAMMERS
I bought a refurbished IPad from Noble Planet and the battery never seem to hold a charge. Over time it got worse. I contacted them and they told me to get it repaired locally. Nothing they could do because it had been more than 30 days. Really? You don’t expect an IPad battery to last more than 30 days? REALLY?