Based on 100 customer reviews MUPOO LLC is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

MUPOO LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting MUPOO LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

This company Mupoo is a fraud. I too ordered a pajama set and it was nothing like the description .They are giving me a hard time to return and said I should regift to a relative and pay for shipping back to company.DO NOT BUY a anything from them .

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I purchased a night gown through walmart.com Item appears used and is poor quality!

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0 stars here ordered a shirt an says it was delivered come to find out It was delivered to Franklin ky I contacted the seller he said it was the wrong tracking number then he gave me another after I just asked for a refund and he asked me to wait for a few more days to receive my product.. now my package is lost in transit and I again asked for a refund and this guy refuses to do so … I’m calling the better business office and I will be filing a complaint with them .. this man is very dishonest and disrespectful..

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Buyer Beware cheap clothing dishonest practices and stall tactics. 0 stars! Worse customer service experience trying to return a $19 top. I purchased the item on Walmart.com which stated free returns 30 days from item delivery. Company was contacted a week before window closed and went back and forth about the return and refused to send the return label I requested . And when I didn't accept their 15% refund offer for the item they said the return window was closed and offered me 10%. I still had 3 days left according to the policy and if they had just sent the return label as soon as it was requested it wouldn't have been an issue. Wish I had found this site before I ordered.

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I purchased items from this company using Walmart.com, my items were sent to a entirely different city when I complained to Walmart she got a Represenative on the line I asked how could this be a mistake I order from Walmart all the time and they have my address on file , the representative for this company then hung up as if I did not just spend $300.00 on items

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DO NOT. DO NOT. DO NOT, under any circumstances, order anything from this company. Look at these reviews. Unfortunately, like many people, I did not read them until I had a concern myself. Walmart was gracious enough to immediately refund my money when I complained that the seller would not respond to my inquiries about my order, and they also escalated the issue so that it could be reviewed by an internal team. This company has no business selling on any site.

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I ordered a blouse and after taking a month to arrive it was not the blouse I saw in the picture. You could tell it was a little similar but not at all like the picture the quality was cheap and I believe this was a deliberate attempt at trying to fool the consumer... providing a picture of one thing and delivering a cheap knockoff of something else. I will never order from walmart.com again you don't know anymore where this stuff is coming from and the quality is garbage. I would definitely recommend not attempting to order from them. Fortunately I got my money refunded with a phone call to walmart.com and the funny thing is they didn't even want the item back so they must know something's up.

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Ordered 1 idem which was shipped to the wrong city. 6 1/2 miles north of me house. The address error is on their end. Well still trying to retrieve idem. A Christmas gift. Emails sent and no ANSWER. I don't recommend this company . And walmart should not use them either.

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They shipped my item to someone else per tracking.

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I placed an order on 6/23 and was supposed to be delivered by 7/6... seems to be consistent with the other reviewers... damn scammers.

Luckily, Walmart issued me a full refund. They should second guess doing business with this company.

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I order a swimsuit on June 28th from walmart.com, didn't realize Walmart.com had individual sellers until I called them today. My package was due to arrive Thursday 7/9/20 in PA. I received a updated tracking email saying it was out for delivery and delivered to a mailbox in Salt Lake City, Utah. Thankfully when I called Walmart.com they issued me a refund and also a promo code for $10.00 off my next purchase.

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Horrible place to purchase merchandise from. I made an order on May 21st and today is June 25th. My item has still not arrived. My order said it would be received by June 4th. This seems to be a problem with many other customers.

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Been waiting for almost a month , saying delayed they said a couple days in transit, I wrote them again never got in touch with me! I ordered 2 shirts .. going to write BBB next. They are horrible never again

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Seems like not receiving your orders happens a lot with this company. I made an order in 5/21/20 and still have not received my item. Today is 6/13/20. When I ordered it said it would be delivered by 6/4/20.

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Wow, Walmart should be held accountable.

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I never received my package. Shipping address is to my address in Roswell, GA. The package got delivered to a mailbox in Norcross, GA. Seems like I'm not the first this has happened to (by reading all of the previous reviews.)

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I ordered a package and never received it... horrible... this site should be removed from the website... it is fraud... please do not order, I wish I would’ve saw the reviews first!

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Wow wish i would of seen this to I'm in the same as everyone else took my money like nothing dang greedy people

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5-20-20

Same boat as all of you. I'm sorry there are a$$holes like this to take advantage of people willing to pay but get nothing in return. I hope they enjoy my money and karma will come around to BITE them! Wish I could leave a negative star.

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I placed an order for Mother’s Day and the tracking number was there said to be delivered on the 14th of May still no shirts. And the tracking info is gone and so is my money. They are thief’s. I just want my money back.

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