Based on 52 customer reviews MUPOO LLC is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2017. They sell DYMADE, Jchiup, JDinms, SASABLUE and KVMeteor products in Clothing, Seasonal and Baby categories.
MUPOO LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting MUPOO LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I placed 2 different orders for a dress - they were the same item, 2 different sizes. One was delivered 3 hours from my home and the other was delivered to 1.5 hours from my home. How is that even possible. Beyond disappointed. Will never order anything from this vendor again.
If i could have given 0 i would have.. ordered on 9/7 and shipped in 9/8. It is 9/19 and still no product. This item was needed for an event on 9/21. The only way you can contact them is through email and it can take 24 hours to get back to me. Reporting to BBB. DON’T BUY
So glad I read this first.....this appears to be fraud!!!!
I find your site to be very poor in performance of returning items. Only gives you 30 days. Plus,you can’t do returns at the Walmart stores,even though that is the web site items are ordered on. The item I wanted to return was just over 30 days. The item is of poor quality. Order number is 4701963135856. I have since deleted the Walmart app from my phone. Thank you for your attention to this matter. I ask that you please reconsider sending me a USPS tracking label to return this item.
I ordered 2 really cute tops. And they sent the same pattern but sleeveless. I didn't order sleeveless.
I loved the pattern but was extremely disappointed. I went to order again and they were out of stock of the shirts that I had wanted and ordered.
And I also ordered a kimono cardigan and it isn't the size that I ordered.
How hard is it for them to pay attention to their orders?
Thank you ladies! I will NOT be purchasing any items from Mupoo LLC thank you for your reviews!!
THEY SENT MY $89 OREDER TO UPLAND CALIFORNIA!!!!! NEVER GOT THE ORDER!!!!! STAY AWAY FROM THESE PEOPLE!!!!! BAD, BAD,BAD!!!!
I ordered 3 blouses and none were the size I ordered. All are so big they can't be altered to fit! Need to return and can't find the way. Heading to Walmart tomorrow.
DO NOT BUY! RUN, RUN AWAY!! Very poor quality merchandise and when you try to return it they will charge return fees, damaged or not! It is insane how both they and Walmart continue to get away with this! I will now ONLY buy from Walmart as a vendor - there is a box to check to only see these items... be careful though, they sneak items in a the end and these are NOT sold and shipped by Walmart! I am beginning to see why Walmart has such a low customer service rating!
I ordered two items listed on Walmart website by Mupoo, Four days later I receive an email saying both items are out of stock. Strange that it took 4 days for you to let me know, Nor professional - I will stay away from ordering anything from Mupoo. I'm probably lucky they got canceled based on others review of the quality of their products. I probably would have had to return.
My gosh. I read these reviews. Good thing
I checked. I will never order from you.
Nothing but confusion on this order. Took forever to ship. On the day it was set to arrive I received notification of refund. Called walmart and they said it was still arriving. Package notification said it was delivered to my house. But when I went to post office they said it was delivered to a address 100 miles away. Come on walmart! If amazon can get it right some of the time why can't you get it right once in a while. By
Hola, hice una comora en walmart en dicienbre 2018 y aun no me llegan las botas he hecho el reclamo y ellos me dicen que son ustedes los que me tienen que responder. El numero de orden es 6171866376594. Agradezco en lo que puedan ayudarme ya que nunca recibi el pedido
Cheap awful stinks has no tags and crumbs on it . I know It’s Wal-Mart but this is bad! It’s complete trash.
I ordered product from your company and was given delivery date of 11/20. Never received. When I inquired, was told it was delivered. Was told a rep would contact me wihtin 24 hrs. No one contacted me. Reordered, and received date of 12/10. You guessed it. Never received. I inquired and this time the product was lost. Waiting for contact. Do you think I should order anything from your company again? Rating = Minus 0
I wish I saw these reviews before I purchased through Walmart.com because I too wouldn't have purchased. Well, I ordered a large and got a large however it was the wrong color. I ordered the green pajamas and got navy blue which has a different picture on the shirt than what I ordered. I called the number for Mupoo LLC and it just kept ringing. I will try again calling tomorrow and if I still get no answer, I will call Walmart back. This is not good business when Walmart is such a huge name and they are giving you business under their name. This makes Walmart look bad.
I ordered 2 tops thru Walmart.com and found out that my credit card was charged on the day of ordering and my order has not been received. After looking up the tracking numbers, I found out that one order was delivered to Orland, CA and the other order was delivered to Temecula, CA. Not sure what the problem was when they had my delivery address on the order. Customer service at Walmart could not tell me what the problem was. Well, I will hopefully find out soon.
I seriously wouldn't even give them 1 Star! I received the wrong item, they will not answer the phone and will not respond to emails either. Guess I'm just stuck with the wrong product! Thankfully Walmart.com refunded my money! This company SUCKS!!
Never ever again.. sizes are not right and return policy is a rip off..Walmart needs to rethink who they attach to their name!
If I could give them a -5 I would. I cannot believe they shipped my item to Americus GA, I live in Dalton Ga! I tried to contact them on Walmart.com (the seller) and I tried to call them, they don't answer their phone. So I haven't received my items because they stuck the wrong label on the box. I feel somewhat fortunate because I don't have to deal with them at this point. I'm on the phone with Walmart.com and they going to refund my money because they can see this situation isn't fair to take my money and not give me the product you took money for. They are going to reach out to the seller and find out what's going on. I'm feeling pretty lucky right now reading the reviews of this company. I will in the future look very carefully at who the seller is before buying EVER again.