Based on 26 customer reviews MA CROIX, INC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Ma Croix, Pretty Skin and Hat and Beyond products in Clothing, Shoes & Accessories, Health and Seasonal categories.
MA CROIX, INC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting MA CROIX, INC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
If i could give them 0 stars i would. There clothes may be affordable and tempting to buy but please don’t. They will charge your card loose your package and then will not give you a refund. The whole time my package was missing I would try to talk the ma croix company asking what happened and they would just reply with a computer giving me a pre recorded message. Don’t order from here it is very unreliable and unprofessional.
My wife ordered a pair of shorts for me and after 3 weeks of waiting for a month and a half of waiting she cancelled thru Walmart and got a refund. Thinking maybe there was a mailing issue we tried to order again it has now been another month and 2 weeks after scheduled delivery date. We will get another refund from Walmart and never even think about doing business with this company again
I ordered from this Company via Walmart June 5, shows shipped June 11th with a delivery of June 19th....June 22nd still no package. Walmart needs to drop them from their site.
TERRIBLE TERRIBLE SERVICE I PLACED AN ORDER JUNE 3 SHIPPED JUNE 4 ITS THE 19TH HVNT RECEIVED MY ORDER AND WHEN I TRY TO CONTACT THEM THEY SAY ILL GET A RESPONSE WITHIN 24 HOURS WELL ITS BEEN 120hours (5) days and still NO RESPONSE !! WHERE IS MY OREDER!! OR REFUND!! HORRIBLE HORRIBLE
I would give a 0 but you can't. Worse company to deal with. they show your items shipped so they can take your money, then your tracking number says shipped, when you track it it says delayed, that was a month ago, Walmart .com not doing anything yet 3 calls still on hold on third call 27 min. to try to get my money back, I want do business with this company
WHERE IS MY STUFF!
I ordered some face mask from Ma Croix, I paid $60.00 for 50 masks I ordered them by Wal mart, I paid a fee of @ $11.00 to receive the masks in the time span of five days receive them in 10 days not 5 they did not refund me my money for the rapid shipment, they would have ship them free for 10 days shipment. Be careful with this company they look dishonest and will rip you off, not to mention cheat you I don't understand Wal Mart doing business with them .
BE CAREFUL DOING BUSINESS WITH THIS COMPANY.
if could leave 0 because can not .do not buy from them they suck as sellier never give whole order send out what want to send
to you.they use covid 19 when items do not come,use fake tracking numbers and i got one order was suppose two .and was not what i order
and never get back to you try ask them when coming .walmart gave refund both orders thank them for that.this company needs go out business
they take money get nothing back.------fffffff sellier and service .avoid them buy some one else
$30 Shorts defective and unusable. Return is complicated. Failed to respond to email, Will avoid this Co in the future!
DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I purchased face masks for $59.99 a month ago. They said it was delivered. It was not. I have requested a refund and have yet to receive my refund.
i got shorts from them on 4/23 and its 5/27 you cant reach them would give 0 stars
Ordered masks on 4/23/20 which were to arrive on 5/5/20. Could not reach the seller to cancel order, as they claim they shipped on 4/24/20 and the UPS Tracking number Ma Croix, Inc. provided is a FRAUD when you check the UPS Tracking System! Do not order from this company! Trying to get refund via credit card company as Walmart.com has not been of much help. Would give no stars but the review will not post.
I ordered mask from this company, I have been waiting for 3 weeks, in my account shows it is shipped in the first week of May, there is no way to track the order, their order # doesn’t even exist for UPS, I sent out 3 emails, called which their number doesn’t even work. This company is total scam. I paid so much money & no respond from them.
Their online ads look like very nice and comfortable clothing so I bought some for myself and my family. Pure 100% junk from overseas. They will not rufund my money after I sent everything back to them 3 weeks ago.
this is a company that likes to rip people off I ordered a case of masks the order was 3 days late when it was supposed to be here instead I was saw on the computer that it said I gave the wrong address that's not true I gave the right address I looked up the address I gave it was the right one 4 days in a row i emailed the seller they never emailed Me back SO WHERE IS MY ORDER
Would give a zero if possible. Ordered some masks and paid extra for fast delivery. Should have been delivered by USPS on 5/5/20. Tracking yesterday showed it left LA last week and is in transit. It's now 5/6/20 and USPS mail has been delivered with no product from Ma Croix (Walmart.com.) Tracking now shows "delayed" & "backordered." How can that be when it left the facility last week. Tried calling number listed and got no answer and msg that mail box was not set up. Email them but will have to wait to hear back. Tried to cancel the order through Walmart.com and there is no cancellation since it's supposedly been shipped. To say they have poor customer service would be a lie since there has been NO customer service. What a RIPOFF!! Will go to Capital One to dispute any charges on this order.
Placed an order and paid for 2 day shipping and still haven’t gotten my order 9 day later. Avoid at all cost
Worst made imitation junk clothes with lowest quality of thread at expensive French prices. I guess that's why they named their company Ma Croix instead of Corona Ching Ching. China had slapped America hard this year and still. Buyer beware. Stay away.
Very poorly made materials from overseas that I will guess as Asian. Perhaps China or Vietnam type of place. Might as well as give up on getting a refund from these nasty people that work customer service. Their emails will delay for several days and weeks to avoid making a refund as they should. Ma Croix is located in Los Angeles and the phone number is (213) 700-1181, but do not expect an answer. They have hundreds of victims.
Ma Croix are crooks. Their shorts are cheap Chinese crap. I sent back 5 pair of shorts 2 weeks ago. They refunded me for 1 pair of shorts. Sent one or 2 emails everyday. Ma Croix is worst customer service ever! In the beginning, they kept sending me replies about essential order??? And they cant reply to my emails for a few days do to essential? They already refunded me one of five shorts. I kept emailing everyday. Then I was getting so mad with their dumb replies. Are they really that stupid in real life or were they acting? I made reports to Walmart.com even though I tried to resolve the problem through Ma Croix and they would not do right. Walmart.com called me after 4 hours of being on hold. Explained situation to dummy #1 then a nice lady came online and I had to explain everything over again. She assured me that my refund for the 4 shorts will be in less than 48 hours. Ma Croix can eat a big fat plate of shit.