Based on 50 customer reviews LUXE BEAUTY CORNER is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.
LUXE BEAUTY CORNER cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting LUXE BEAUTY CORNER. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
AVOID THIS SELLER!!!!!!
Sent me WRONG ITEM and they DO NOT answer their phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Never use this company. Was told my product was delivered and it wasn’t!
Worst Service on the Planet. I can't believe that Walmart has put up with these guys with over 169 Complaints.
This place doesn't deserve neither one star, because it is DISHONEST. I received THE BOX of the product I ordered from Walmart - WELLA COLOR TOUCH DEMI PERMANENT HAIR COLOR - number 4.0 Median Natural Brown with a different product. I never heard about that product or saw it at any store. Near the top of the tub was pressed in. Besides that the color sent was Ash Blonde. Because the box was correct I didn't open immediately, only two weeks later. THIS IS THE WORST BUSINESS PLACE I HAVE KNOWN IN MY LIFE.
I ordered Aquage Straightening gel. The picture that was on the site was the same as what I use. However, when I received my order, it was in completely different packaging and was not sealed. It was a runny liquid, not a gel - completely different product! They responded to my complaint saying that Aquage had changed the packaging and I should be happy it's the same size! Never again will I order from them and I will also stay away from Walmart.
I ordered a 32 oz bottle of shampoo from Walmart, she sent me a 24 oz bottle. I contacted Walmart and they said the seller will contact me within 2 days. A week went by and nothing happened so they sent me a return label. I let them know I wasn't returning the bottle I ordered, I just want a partial refund for the difference in product volume. The woman never contacted me despite Walmart's request to do so within 2 days. However, when she received my bottle back, she texted me and harassed which is against Walmart's seller contract. Very classy. Do not order. I'm filing a complaint with Walmart.
I ordered Super Plump Volumizing Shampoo, by Color Proof 10.1 oz. and Luxe Beauty Corner sent a 8.5 oz. in very different packaging. I emailed them and they "informed me" that the company "changed the packaging and it NOW comes in the smaller size". Well, I paid for the LARGER size and they were unwilling to make it right so I proceeded with the return process. AFTER that, then they said that they would issue a 15% discount. Too late, so I refused and they sent a very snarky reply.
I DO NOT recommend this company. NEVER order from them! Read the other reviews!!!
Black Friday deal was delayed, then cancelled
Don’t order from this vendor
Walmart should stop using them
Ordered hair spray, 2 cans! Received one can for the price of two. Can’t get in touch with this company. Will never order from them again.it’s a intentional rip off!!
Do business with this company at your own risk. They don't answer emails (from customer or Walmart). They send the wrong products. Forget ever getting a prepaid return label to send items back to them. How they ever got a "Pro Seller" name from Walmart is beyond me. With that being said, if you plan on buying from Luxe Beauty Corner, you will be in store for a frustrating experience without a doubt.
This is nothing more than theft. They are scammers and they are hiding. I ordered a rather expensive product but was sent something entirely different; not even the same category. You can't contact them. Their Walmart messaging system doesn't work. Calling gets an absurd message that they cannot receive phone calls and they will not respond to voice messages. You can text them but the texts are ignored. I've sent many with no response. This scenario is being played out with many victims of this scam.
Ordered a 33 ounce bottle of A Curl Can Dream by Matrix and received a 9.4 ounce tube. Will be returning to Walmart.
I too, wish I would have read the review. I ordered Moroccan oil that I’ve been using for years. When I received it, it wasn’t in a box, the pump was scotched taped to the side of bottle and there was no seal. I knew instantly it was not Moroccan oil. It’s basically clear water. I agree, shame on Walmart for being affiliated with this company after all these nasty reviews. Some people just suck. Go to hell Luxe Beauty Corner. I have to pick a star to post this but not even on a cold day in hell would I give them even a tenth of a star but since I want everyone to see my review the stupid company will get one star.
I ordered and received a leave-in hair product. It had been improperly closed and packaged and one third of an expensive product had run out all over the inside of the package. I will never order from them again.
What a rip-off and shame on Walmart for participating in this scam. I ordered Matrix Biolage Color Last shampoo that I have been using for years, which is a pearly white. I instantly knew the product was a fake because it was clear. I contacted the Matrix company who said that Wal-Mart and Luxe Beauty Corner are not authorized sellers of their products.
I wish I would have seen these reviews BEFORE I ordered from this company through Wal-Mart. Needed a travel size Kenra product found it on the Wal-Mart website the picture showed 3 little travel size bottles for $15.00 so I thought what a deal. When I received my package it had one little tiny bottle for $15. I contacted the seller on the website I did receive a message back from Wal-Mart saying they have sent my message to Luxe Beauty Corner on my behalf and someone from there should contact me within 48 hours HAHAHAHA hasn't happened yet. Needless to say I will be returning this $15 tiny bottle, DO NOT ORDER FROM THIS COMPANY. After reading some of the comments they sell fake products. I wish I could leave 0 stars. This company does not deserve 1 star.
I, too, ordered It’s a 10 Leave-in Miracle cream, and I’m certain it’s a fake. I’ve been using this product for years. The product I received is in a different bottle & smells nothing like it should. Obviously, I’m returning. Buyer beware.
Ordered 2 32oz living proof shampoo and conditioner they only sent one pump
How do I get them to send a second?
I ordered 2 cans of the Kenra Hair spray through Wal-Mart.com. I received the 2 cans that had major dents upon receipt but the double bubble wrap had no punctures on the packages. I concluded that damaged merchandise was sent. I contacted Wal-Mart.com and they instructed me to send pix which I did. I received no response. I tried calling customer service to get replacements and couldn't get through. I went back to Wal-Mart.com and they readily refunded my money. I would give Luxe Beauty Corner in San Jose negative stars if I could. Not one bit impressed. I wish I had read the reviews prior to ordering.
Ordered 3 bottles of Matrix Biolage Blue Agave Hair Gelee Firm Hold 16.9 Ozs. at $24/bottle. Just started using them (I pre-ordered because I was using the remainder of the products I purchased retail prior to starting the ones I ordered). I loved the product and wasn't at all worried about poor quality. So, I just opened the first bottle a few weeks ago, noticing my hair was super greasy after using it. Thought I maybe did something wrong so I kept trying over a few weeks. Nope, this product is counterfeit or something. No way it's an original product because of how it's leaving my hair. Talked with my hairdresser and she said to make sure you only purchase from salons. Hard lesson. Waiting to hear back from the seller (first convo with them was that I was using it incorrectly...sigh). Right now: ZERO STARS