Based on 40 customer reviews LUXE BEAUTY CORNER is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.
LUXE BEAUTY CORNER cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting LUXE BEAUTY CORNER. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This is nothing more than theft. They are scammers and they are hiding. I ordered a rather expensive product but was sent something entirely different; not even the same category. You can't contact them. Their Walmart messaging system doesn't work. Calling gets an absurd message that they cannot receive phone calls and they will not respond to voice messages. You can text them but the texts are ignored. I've sent many with no response. This scenario is being played out with many victims of this scam.
Ordered a 33 ounce bottle of A Curl Can Dream by Matrix and received a 9.4 ounce tube. Will be returning to Walmart.
I too, wish I would have read the review. I ordered Moroccan oil that I’ve been using for years. When I received it, it wasn’t in a box, the pump was scotched taped to the side of bottle and there was no seal. I knew instantly it was not Moroccan oil. It’s basically clear water. I agree, shame on Walmart for being affiliated with this company after all these nasty reviews. Some people just suck. Go to hell Luxe Beauty Corner. I have to pick a star to post this but not even on a cold day in hell would I give them even a tenth of a star but since I want everyone to see my review the stupid company will get one star.
I ordered and received a leave-in hair product. It had been improperly closed and packaged and one third of an expensive product had run out all over the inside of the package. I will never order from them again.
What a rip-off and shame on Walmart for participating in this scam. I ordered Matrix Biolage Color Last shampoo that I have been using for years, which is a pearly white. I instantly knew the product was a fake because it was clear. I contacted the Matrix company who said that Wal-Mart and Luxe Beauty Corner are not authorized sellers of their products.
I wish I would have seen these reviews BEFORE I ordered from this company through Wal-Mart. Needed a travel size Kenra product found it on the Wal-Mart website the picture showed 3 little travel size bottles for $15.00 so I thought what a deal. When I received my package it had one little tiny bottle for $15. I contacted the seller on the website I did receive a message back from Wal-Mart saying they have sent my message to Luxe Beauty Corner on my behalf and someone from there should contact me within 48 hours HAHAHAHA hasn't happened yet. Needless to say I will be returning this $15 tiny bottle, DO NOT ORDER FROM THIS COMPANY. After reading some of the comments they sell fake products. I wish I could leave 0 stars. This company does not deserve 1 star.
I, too, ordered It’s a 10 Leave-in Miracle cream, and I’m certain it’s a fake. I’ve been using this product for years. The product I received is in a different bottle & smells nothing like it should. Obviously, I’m returning. Buyer beware.
Ordered 2 32oz living proof shampoo and conditioner they only sent one pump
How do I get them to send a second?
I ordered 2 cans of the Kenra Hair spray through Wal-Mart.com. I received the 2 cans that had major dents upon receipt but the double bubble wrap had no punctures on the packages. I concluded that damaged merchandise was sent. I contacted Wal-Mart.com and they instructed me to send pix which I did. I received no response. I tried calling customer service to get replacements and couldn't get through. I went back to Wal-Mart.com and they readily refunded my money. I would give Luxe Beauty Corner in San Jose negative stars if I could. Not one bit impressed. I wish I had read the reviews prior to ordering.
Ordered 3 bottles of Matrix Biolage Blue Agave Hair Gelee Firm Hold 16.9 Ozs. at $24/bottle. Just started using them (I pre-ordered because I was using the remainder of the products I purchased retail prior to starting the ones I ordered). I loved the product and wasn't at all worried about poor quality. So, I just opened the first bottle a few weeks ago, noticing my hair was super greasy after using it. Thought I maybe did something wrong so I kept trying over a few weeks. Nope, this product is counterfeit or something. No way it's an original product because of how it's leaving my hair. Talked with my hairdresser and she said to make sure you only purchase from salons. Hard lesson. Waiting to hear back from the seller (first convo with them was that I was using it incorrectly...sigh). Right now: ZERO STARS
Will NEVER order from this company again through Walmart! I ordered the Aquage Finishing Spray , FAKE product! not like the original!
I ordered Opalex No.6 Bond Smoother and the silver safety seal was removed, so that tells me this is a FAKE product. If it was brand new the seal would be in tack. I tried to email them and the email adress provided is not valid, I sent them a text and still haven't gotten a response. Shame on Luxe Beauty Corner for taking advantage of people. I rate them a Zero
NEVER will I order from Walmart online again… using this SELLER!
Two bottles of shampoo were shipped which were incorrect. I spent 1 1/2 days online attempting to get this corrected…and get my total refund ….not half!
WALMART should have better sense.,.. reviewed are public…cant they read!
I wont be ordering from Walmart or in store anymore.
Received a 32 oz Kenra shampoo in Aug 2021 which was shipped in an envelop with no packing or tape to seal the top. It leaked in the envelop (about 20% of the product) and all over other mail. Check the Walmart site. This happens A LOT and there are many negative reviews for LUXE. Customer service is very bad. When they finally answered me, they wanted ME to pack it up and send it back to them. Stay away from Luxe Beauty Corner. Why is there no Zero Star option here?
Ordered Its a 10 Conditioner and received Its a 10 styling serum which costs significantly less. I can’t tell if it is fake but I am very unhappy and wish I had read the reviews before ordering.
I ordered It’s A 10 Silk Balm from this company through Walmart. I received a fake product and the company never responded after I told them. Why is WALMART still using them after many customers have complained!!
I bought olaplex that I found out was fake!!!!!!!!!!!!!!!!!!!
I purchased 8 Aquage thickening gel 8 ounce products from The Walmart website who has this product shipped by Luxe Beauty Corner for $14.90 each, for a total of $126.35 and the quoted amount and the invoice stated free shipping. When the USPS delivery person knocked on my door for product delivery today he informed me that $13.86 was due for postage. Since I already paid the invoice and I didn’t want to have to go through the hassle of getting my money back I paid the shipping. What a rip off. I am waiting to get reimbursed but I’m not holding my breath. If you can avoid this company do it. Walmart needs to step up here since they are allowing this company to provide services on their website. There’s a lack of honesty or at the very least operational integrity.
Ordered a Kenra product and received a Joico product. Contacted seller multiple times without any response. I sent a text message as instructed on receipt which was read but no response made. Do not buy from them.
Ordered through Walmart, received fake product