Based on 51 customer reviews Lucky Global Inc is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Lelinta, NK Support, Florata, NK Home and NK Beauty products in Clothing, Shoes & Accessories, Health and Home categories.
Lucky Global Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Lucky Global Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Purchased an item from them, up to now I can’t seem to receive my merchandise. I guess they stole my money.
DO NOT BUY FROM THIS SITE THEY ARE A RIP OFF! I wish I could give a 0 they don’t deserve a star period !
Looks like they took my money too!!! Walmart basically tells me I'm out of luck. Amazon would never do this. Shame on you Walmart for allowing us to be robbed!!!!
Horrible service! I’m trying to return an item and nobody is responding to my requests.
please read the above reviews and heed them.
Exact same experience as K Rivera. Ordered a $699 Air Track floor mat "shipped by Lucky Global Inc" and received two garbage toy cars worth about $5 from "MUCHLED 014" Fanny in Maspeth NY. USPS tracking # matches. For anyone else reading this you can always contact your credit card company to file a dispute/chargeback and you should be able to get your money back that way, though depending on your CC company, you may have to show that you've attempted to contact the seller first. I'm currently on hold with Walmart....
Still never received and i am reporting to walmart.com again and will start bbb proceedings and social media blast today. You already have tons of bad ratings and i am asking walmart to stop working with you and stop your participation with the walmart marketplace sellers.
April 2020, I ordered an AirTrack for $699 a received tracking and could see the package was not picked up by shipping company y and stayed in warehouse. Dozens of emails with Lucky and calls to Walmart and as of May 22 I still do not have the product. For weeks they communicate it is being sent that day however tracking does not show movement. I now email everyday and will continue until I receive the product. Stay away from this company.
I have returned my item long ago and the company have received they order back. But I still don’t have my refund back..
I don’t think I will buy any of the products from this company or walmart.com
Ordered 2 pairs of pants from them they were too small. Returned the pants back to the company viva Walmart. They received the pants and were signed for by LCHEN. Still waiting for the refund on my card. Do not order from these people.
STILL DO NOT HAVE MY ITEMS_ NO REPLY from this seller when i sent multiple emails via the walmart contact seller site... not a very good experience to say the least. I wish i could leave negative 5 stars.
I ordered from them on March 31, 2020, it went to the Post office in New York on April 4th and it’s still there. No one can tell me anything and Walmart has essentially said it’s not there problem. I will never use this company nor Walmart online ordering again!!
Purchased a Face Mask for protection through Walmart website. The seller added $6.99 for shipping on to an order that was $9.di99 unreal, unfair because it was added after checkout.
When the mask arrived it was cheap and little material was used to make the mask.
So disappointed SAVE YOUR MONEY IT WORTH BUYING.
They got me. I ordered a bean bag chair and they sent me a small cover, an item smaller then a envelope. I can’t get a hold of anyone for a return. I’m being ignored. I got bamboozled.
Very upset with a third party getting involved with my package NOT being delivered. Outrageous
This is the same order that was completed for the purchase of curtains and the items weren't delivered. This company couldn't get the zip code for Bronx, New York correct. It's a waste of time finding a phone number or getting an e-mail response from them. Walmart should be ashamed for using this inferior company who doesn't give a rats ass for it customers. Avoid them or any other company because most of the products come from 3rd world dusty countries like China and Thailand and the like
Worst experience ever. DO NOT ORDER FROM THIS COMPANY. I placed a order on Walmart.com and tried to cancel before it shipped but it was shipped anyway. I have contacted Walmart customer service ten(10) times so far and still have no refund. Walmart's famous remark is we have contacted the vendor and if they do not contact you in 24 hours contact us again. I now have my bank involved to get my money back, WALMART DOES NOT CARE and why they have terrible third party vendors is a mystery. I guess money is more important than your customers. I have started shopping at TARGET and AMAZON, they treat customers the right way as far as I am concerned and based on my past experiences shopping there.
OMG this vendor is the WORST. I ordered the waist clincher... it was WAY WAY to small and quality is HORRIBLE - looks like a child actually made it. I contacted them and they didn't care one bit....I ordered though Walmart and all Walmart would do is say to contact the seller.... horrible experience.
I ordered messy bun hair extension. I got an email saying it had been delivered. Well it was delivered to someone else's door about 200 miles from my freaking house. Walmart said they contacted lucky global in my behalf but I have not heard from them. After reading all the complaints I will not order from them again!!! I give them a negative star
I never received it, they had an incomplete address, however, they made good, and I received my refund.