Based on 30 customer reviews Lifehealthy usa inc is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell iGK, POY, AdePoy, Adepoy and Vancle products in Electronics, Sports & Outdoors and Seasonal categories.
Lifehealthy usa inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Lifehealthy usa inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Horrible band that does not have the correct configuration to attach to my fitbit. It looks like they just made a half assed attempt to make something that looks like it might fit but never could or will. Judging by others feedback this company does not care what quality it provides as long as it can rip people off for a few bucks.
If I could leave a zero I would. Do not order from this company. I cancelled my item and they still sent it. I send 4 emails to return and nobody responds.
PLACED ORDER 12/7 SAID IT WAS DELIVERED AND HANDED TO A PERSON. ON 12/14 AT 1:40. i GOT NEWS FOR THEM THERE IS NO ONE HERE TO HAND IT TO AFTER 12 0N FRIDAYS. BAD COMPANY AND I CAN NOT BELIEVE WALMART WOULD DEAL WITH A CO LIKE THIS
This company is horrible. I ordered an item on nov 22nd and was supposed to be delivered between dec 2-4. It’s dec 17th now and I've been trying to contact them since the 4th. No one has emailed or called back. This is very frustrating. I will never purchase from you again.
Your service is terrible. Ordered an item on nov 27th and was supposed to be delivered between dec 4-6. It’s dec 16th and nobody knows where it is. I’ll never purchase from you again.
Have been attempting to make contact with this company for over two weeks as of today. Sent 2nd email to return item that I don't need. Company has not replied.
Ordered Alta HR leather wrist bands. They were too long for my wrist, tried to return them, but the company only responded to my first email. Never heard back from them. Contacted Walmart.com and thankfully was able to get a refund through them.
Why won't these people answer the phone? I have reached out to them to try to correct my order but no one will answer the phone! Poor customer service!!!
I think whaever you order it will not send, they charge me and not product whatsoever be delivered
Terrible, I never received Fitbit band. I called Walmart they send email to Lifehealthy usa inc they said sorry, so not Fitbit and not money back. Do not buy thru this Lifehealthy usa inc.
I order my Fitbit band and never arrived this is not right don't use there service ever.
Don't order from this supplier!!! I have been trying to contact them several times to return my Fitbit band and I didn't received any answer. I am very disappointed with their customer service (if any...). The link to their return policy is broken as well as the company url...Walmart should choose their suppliers more wisely... it is damaging their image. What is more, they are also accountable for this sale. Hopefully I will get a response from any of them soon.
Awful Company they do not answer
Walmart should be responsable and accept the return
Do NOT order from this company. I never received my Fitbit band and cannot get ahold of them to get a refund. Walmart keeps saying they can’t help me, and this is a giant mess.
do not order from this seller, the picture of the item is not true to the item. When you request a refund they do not respond. I had to escalate through Walmart and they finally sent me a email stating they needed more information. They original return request stated the item was not as represented and did not fit. I replied again with the problem and request to return, 101818 today is 102418 and still no response.
I ordered 3 bands for my fit bit and only one of the three came in the correct size. Walmart responded that they’ve forward my request to Lifehealthy and that someone there would reach out to me within a couple days, it’s been about a week with no message from Lifehealthy. All I want is to exchyfie the correct size. Very frustrated!!!
I have called two times in the last half hour. No one answers the phone and it goes to a busy signal. I want to return my 10 fit bit flex bands. They do not fit a fit bit alta. Very disappointed so far.
Very disappointed. Ordered a Alta fitbit band and it didn't clasp onto the Alta. I contacted the company, but they didn't understand English and couldn't help me. They didn't recognize my order number and couldn't refund my purchase. I'm so upset that I need to rebuy this again from another company. I hope Walmart stops using this company. Zero stars on the company and item quality.
I ordered a Fitbit Flex 2 pendant & the chain looked like it was broken & repaired. Trying to contact for a refund but I've received no response. Had I known I was ordering from a company in Hong Kong, I wouldn't have.
This is one of the worst sites I have ever dealt with. Weeks ago I ordered bands for my Fitbit Charge 2. They came in on time. However, on September 1st, I ordered a Dyson vacuum from Walmart.com and the order for the fitbits came up again. What's worse, I was charged for two more bands that I never ordered. A representative from Life Healthy was supposed to call me or email me within a day of my complaint ( two complaints- a week apart). No one called. The Walmart rep PROMISED that someone would call. No such thing happened. To add insult to injury, I received two more bands today in the mail which I NEVER ORDERED. I will never order from Walmart or Life Healthy again. I urge others to do the same so they will not be burned like I was. Customer Service for both companies deserve a minus 1!