Based on 133 customer reviews KWANSHOP is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2018. They sell V.I.P., KWANSHOP, Kadell, HALLOLURE and Novashion products in Home, Auto & Tires and Home Improvement categories.
KWANSHOP contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting KWANSHOP. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
the absolute worse piece of garbage I ever used, and Walmart does not honor the insurance purchased with the item, a useless electronic toothbrush Kwanshop.
They lost a customer forever, Walmart and Kwanshop, Garbage comes from garbage. Good at taking my money, horrible at being responsible.
by jerry 9/10/2020
Do not waist you time trying to get money back
It will not work even if you do what ever you’re ask for them will not work. Simply do not buy Walmart Period
worst customer service, cheap, garbage merchandise! Don't buy from them, or walmart for that matter. Nobody cares, nothing but a run around with cheap, garbage products. Glad I didn't spend a lot because I'll never see my money back. Walmart sticks up for them too. I guess the amount of returns and complaints doesn't outweigh the profit yet. No more foreign buying for me. And walmart can go to hell. Selling that stock today!
Terrible ordered a hand held vacuum that did work but it’s cheap junk paid $30 they won’t return it said they’d give $6 F that never buy from them again
Made in China = junk.
My item came broken and I've sent them the information over and over again and they keep saying they didn't get the information
Not only does this company mislead you with bogus pictures, they sell the cheapest Junk China has to offer. to top it off, Walmart sells their crap on line but refuses to back it. I think I'm done with both Walmart and Walmart online.
What Fkn Junk!!!
Bought an over the bed table for use with my laptop. The item was fine but it came with instructions in Chinese only!
I purchased a light fixture, for my bathroom. I'm not sending it back, but never buying anything with the KwanShop name again! Pretty cheap looking!
Horrific customer service!!! Don’t buy from this seller. I never received the item I payed for. Contacted seller and never got a response back!!! If there was an option to give no stars I would.. too bad I had to give one!!
Hello. I placed an order for 2 round chair Padua through Walmart 7/14./I live in San jacinto, CA. Can you please tell me if the order was shipped?
it is a fraud .ordered vac seal bags. was to be 5 sizes. got 1 size only and not worth the price. do not buy from kwanshop ever!
Do not buy from this third party seller on Walmart.ca.Walmart should remove them from the website.The item I ordered arrived broken and came with only Chinese instructions .They did not respond to my email
Junk,, it is dollar store stuff.little rug for a dollar at dollar store. $13.99 here. Do the math. Do not buy'
Whatever you do, DO NOT buy from this seller. The toy I purchased arrived in a totally crushed box wrapped in cellophane. There were pieces missing and the quality was .01 out of 10. I have gotten no response from the seller after several emails.
Follow up to previous review. I beg anyone reading this to NOT BUY FROM KWANSHOP. I was contacted by email TWO WEEKS after my initial phone call. That email read: "Thank you for your call. We are so sorry for all the inconvenience caused. Could you please send us some photos or videos to show the detailed problem of product?" This in reply to a drill that has no power???? My reply within minutes confirming they want a video of a drill that does nothing. 9 days later...9 days...their reply: "Dear buyer, Thanks for your email. So sorry, we can not reply the email at once because of company activity. We will answer the emails after coming back. So sorry for you. Thanks for your kindly understanding. Best regards" 8 days after that reply reads: "We received your letter. We are sorry for causing problems for you. Yes, would you providing a video for us? After confirming the problem, we will do our best to help you solve the problem. Waiting for your letter. Do not worry, please. Best regards." My reply two days later with a video of me pulling the trigger on a drill that does not move. 9 days later...chirp chirp...chirp chirp..nothing. Nearly 40 days since my initial contact and no resolution. $50 for a drill I literally used less than a dozen times.....I wish I were making this up, I am not. if you are reading this....DO NOT BUY ONE THING from kwanshop....not one cent spent. EASILY the worst experience I have ever had with a company, they should not be in business.
I ordered a kids bike and while the tracking says it was delivered, I never received it. Walmart and I have sent them an email- and they have not returned my email, nor are they picking up the phone. Probably a lost cause; but Walmart should have the ability to return my money at the very least- which they won't since it says it was delivered- there is no information on WHO was supposed to deliver it and certainly no picture proving that it was there to find out where it was delivered.
I wish I had seen the reviews! I am putting this all over Facebook and saying how Walmart is an accomplice to this company by using them!
Ordered electric longboard and sent me box of face mask wtf and won't refund money.
Item arrived damaged and broken, it doesn't work. 3rd party seller information hard to find email doesn't work phone number was answering machine.