Based on 60 customer reviews Ktaxon is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Ktaxon, Zimtown, FCH, Pattern and Zokop products in Office Supplies, Shop by Brand and Home categories.
Ktaxon contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Ktaxon. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
BUYER BEWARE: I had purchased a 3ft x 3ft awning to install over my door. The awning only came with mounting screw sets for concrete. I attempted to contact the vendor to see if they could ship me screw sets for installation on a wood structure. When I called them, the automated voice said the office is closed and I should call back during office hours. Only problem is, they don't tell you what those hours are! I sent an email to the address they gave me on the phone message, but the email was deliverable.
I ordered a Baofeng VHF/UHF hand-held transceiver from Walmart. I was eager to receive this unit and wanted one for the coronavirus emergency not knowing how bad things could get with the small possibility even communications we use every day could go down. I would at least be able to receive emergency broadcasts.
Picked it up at Walgreens drop off tonight. Got it home. Shipped in the box it's sold retail in. Ktaxon couldn't even manage a shipping envelope, let alone a small box. The Baofeng box was open. These dirtbags that should have mailed this unit in a shipping envelope didn't even bother to seal the box. I opened the box and this was obviously a returned unit. The thin stiff plastic holder the radio rests in was cracked and crushed. The unit and its accessories were hastily and carelessly shoved back in the box and and mailed out to me - without even sealing the box. It's going back to Walmart pronto. Let Walmart take the hassle and cost of a return. Is Walmart asleep at the wheel continuing to do business with these stinkers?
Aren't their laws prohibiting returned/used items being sold as new? And with a deadly virus going around?
Wish I read the reviews on Ktaxon before ordering. I will from now on. F-U Ktaxon!
I will never order from this place again this is just what wal mart needs more more bad reviews
their products suck. not even after assembling after you decipher them then we had to glue the joints to get it to stay together. now the shelves are falling apart and the company will not return our calls. if I could give them 0 stars I would.
Beware!!! This company sells cheap stuff. It's no way worth a 10th of what you pay for it and then they don't want you to return it without you paying the shipping. I ordered a safe and it was flimsy and I couldn't get a code to set. A piece of crap. I ordered through Walmart.com so in my opinion I should of be able to return to Walmart but they said since its a 3rd party we would have to go through them and wouldn't take it back. So not only don't buy from this company but beware of shopping on Walmart.com.
Will never use again
Horrible seller. Purchased a gift for my wife for Christmas. Says label created however not in the system and it's been several weeks and NOT sent yet. This company is a joke.
Wish I would have read these before ordering. I usually do but this time I was so mad at the reason I needed to order something that I missed this step. I sure hope the item I ordered is delivered in one piece.
I bought a game chair for my son’s birthday in July and 2 months later not 1 but 2 of legs have broke off. Making it impossible to use the chair. Been emailing back and forth since then. I even bought the extra warranty. I’m about to give up and just take a loss. Never buying anything from Walmart’s website again. Less than one star from me.
worst company I have ever seen no directions shipped with product no support no one answers the phone by far the worst product do not buy it for a child not fit for a dog to be secured in
I ordered s shoe rack from this company it supposedly delivered 6 days before my delivery date. When I called to say I never received my package they told me to ask post office and my neighbors. They would not send me a replacement after being told I would have s new one shipped over night. There customer service is horrible. Never buying anything from them again. If I could do less than 1 star I would. We will see if I get my money back!
Below 0 stars!!! I will never do business again with Ktaxon. I ordered an item which broke within a few days of use. I then went to Walmart to send the product back twice! Walmart told me they couldn’t send product back and to contact Ktaxon which I did. They answer me by telling me I can return it to Walmart returned items! Or online and to print the return label which I cannot find anywhere on the page!!!
Crappy company and I wish Walmart would not do business with them as they’re unreliable!
Ktaxon is the most UNETHICAL company I have ever ran across in my life. This company does NOT deserve business and Walmart should exclude them from their supplier list IMMEDIATELY! I am currently in a dispute with them for a product I ordered, only to find out they (Ktaxon) stopped/cancelled delivery of the item. When I contacted them via Walmart, they (Ktaxon) stated the item was (OUT OF STOCK), However they "Charged" my credit card for the item that they claim was Out of Stock. They emailed me stating, item was Out of Stock and to save me time, they could "Cancel" my order and "Refund" my money. I IMMEDIATELY replied: "YES, CANCEL MY ORDER AND REFUND MY MONEY NOW!" After receiving this message/information, I had to immediately find another supplier for the very same item, as I desperately needed the item to be delivered in a few days. I found the the same item via Amazon from another supplier, so I ordered the same item again to meet me critical time constraints. I then, receive another email from them (Ktaxon) stating: Item was "IN STOCK" and already shipped. I explained to Ktaxon, I have already ordered the item utilizing another company; however, they claimed (lied) that I did not contact them in time. What a bunch of garbage!!! I have email date/time stamps of the actual timeframe and messages back and forth so they KNOW I told them on time to cancel my order and refund my money. So in essence, they are VIOLATING LAW clearly spelled out by the Federal Trade Commission, falling in the category of "UNORDERED MERCHANDISE) and REFUSING to provide me a refund! If I could rate this company -100+, I would! They are Fraudulent, Unethical, and COMPLETELY Dishonest!!! BUYER BEWARE!!!
Ordered a clearance item for $57.00 a computer laptop desk from ktaxon through Walmart online website as a guest. The desk came in the mail but not the desk I ordered. Went to return the item to FedEx said that would be $80.00 dollars for shipment. I said no way will just donate the desk to goodwill. However, I tried to contact Walmart and Ktaxon through the website with no luck. I would have research Ktaxon company before ordering to see if it had complaints. My fought, I will just have to take the lost. By ordering from Walmart I thought everything would be safe. I will never order anything from Walmart or third party Ktaxon company. I will be canceling Walmart credit card for during business with a shady Ktaxon business. Walmart organization cares nothing about the customers because you know this Ktaxon company is cheating customer and stealing from the customer/Walmart is not doing anything about as long you get yours.
I ordered a wardrobe closet and pieces were missing so I returned it
I received it June 23 and returned it June 26
I still have not received my refund and the company claims they issued it but they would not provide the information to me to give to my bank to track the refund.
I am reporting this company to the BBB.
I DO NOT EVEN WANT TO RATE THEM WITH 1 STAR BUT IT DID NOT GIVE ANY OTHER OPTION.
DO NOT ORDER FROM THIS COMPANY
This company is CRAP. They are liars, swindlers, and have no business working with the public. My husband and I bought mats for our computer chairs and one did not show up. We have been emailing back and forth with them for a month trying to get our missing mat and they are just running us around in circles. These people are just awful and Walmart should stop doing business with them. AVOID KTAXON at ALL COSTS. They deserve no stars but I'm forced to give at least one.
When opened one corner was not sewn or ripped, not satisfied, please advise how to return or send replacement.
Llego mi producto y está usado es un gazebo para party’s y aparte de venir todo con moho al instalarlo se quebró es un muy mal producto
My portable closet came today, but NO instructions!
I cancelled my order IMMEDIATELY after ordering something. This fake company ignored my cancellation and shipped the item 48 hours later. I refuse to believe that they did not get my cancellation. They sent me an email suggesting that I keep the item. If it was an expensive item, I would sue the heck out this fake company!!