Based on 68 customer reviews Ktaxon is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Ktaxon, Zimtown, FCH, Pattern and BaoFeng Tech products in Office Supplies, Shop by Brand and Home categories.
Ktaxon contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Ktaxon. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
On June 5th I ordered a make up organizer, I received my order on June 20th, but it came broken by one of the corners
Please I need to replace it.
This company advertised a gaming chair to be comfortable and good quality, also available to return at Walmart, once arrived the leather had 2 tears in different locations, the chair is very uncomfortable and worst of all they send a return bar code then Walmart turns you away
I purchased a patio set May 26th and got my order June 5th but only part of my order. When I emailed them they said there was a second order being shipped. It is June 18th and I still do not have my order. I have complained to the BBB and Ktaxon responded with same thing they told me AGAIN the shipping label will be updated in 2 days and if I dont receive it to call them. I called them and get the same response to call during business hrs but no hrs are provided. DO NOT ORDER FROM THIS COMPANY! SCAM IS ALL I CAN SAY
scam..showed 2 nice chairs for $40 and sent put together smelly CRAP for something I cant even tell what its supposed to be with a hundred..not kidding..pieces! JUNK and scammers cause I went back and the price for the chairs was tripled and they were sold out!
I ordered a product that was over a hundred dollars and it arrived in a damaged box and without assembly instructions
ordered one item received a different one, been trying to return the wrong item and get sent the correct one for the last week every day unsuccessfully. this is the worst service ever, don't ever order anything from this company. i haven't even been able to get a credit on my credit card. and the most screwed up situation is that after they made the mistake, they won't even considered dealing with it unless i accept a membership for which they want to charge me $1 and want them to give them a credit card number, they have the guts to say is refundable. how stupid do they think I am.
Sent my items back on a large purchase still no refund
Cant get a hold of them,box completely damaged and missing parts
BUYER BEWARE: I had purchased a 3ft x 3ft awning to install over my door. The awning only came with mounting screw sets for concrete. I attempted to contact the vendor to see if they could ship me screw sets for installation on a wood structure. When I called them, the automated voice said the office is closed and I should call back during office hours. Only problem is, they don't tell you what those hours are! I sent an email to the address they gave me on the phone message, but the email was deliverable.
I ordered a Baofeng VHF/UHF hand-held transceiver from Walmart. I was eager to receive this unit and wanted one for the coronavirus emergency not knowing how bad things could get with the small possibility even communications we use every day could go down. I would at least be able to receive emergency broadcasts.
Picked it up at Walgreens drop off tonight. Got it home. Shipped in the box it's sold retail in. Ktaxon couldn't even manage a shipping envelope, let alone a small box. The Baofeng box was open. These dirtbags that should have mailed this unit in a shipping envelope didn't even bother to seal the box. I opened the box and this was obviously a returned unit. The thin stiff plastic holder the radio rests in was cracked and crushed. The unit and its accessories were hastily and carelessly shoved back in the box and and mailed out to me - without even sealing the box. It's going back to Walmart pronto. Let Walmart take the hassle and cost of a return. Is Walmart asleep at the wheel continuing to do business with these stinkers?
Aren't their laws prohibiting returned/used items being sold as new? And with a deadly virus going around?
Wish I read the reviews on Ktaxon before ordering. I will from now on. F-U Ktaxon!
I will never order from this place again this is just what wal mart needs more more bad reviews
their products suck. not even after assembling after you decipher them then we had to glue the joints to get it to stay together. now the shelves are falling apart and the company will not return our calls. if I could give them 0 stars I would.
Beware!!! This company sells cheap stuff. It's no way worth a 10th of what you pay for it and then they don't want you to return it without you paying the shipping. I ordered a safe and it was flimsy and I couldn't get a code to set. A piece of crap. I ordered through Walmart.com so in my opinion I should of be able to return to Walmart but they said since its a 3rd party we would have to go through them and wouldn't take it back. So not only don't buy from this company but beware of shopping on Walmart.com.
Will never use again
Horrible seller. Purchased a gift for my wife for Christmas. Says label created however not in the system and it's been several weeks and NOT sent yet. This company is a joke.
Wish I would have read these before ordering. I usually do but this time I was so mad at the reason I needed to order something that I missed this step. I sure hope the item I ordered is delivered in one piece.
I bought a game chair for my son’s birthday in July and 2 months later not 1 but 2 of legs have broke off. Making it impossible to use the chair. Been emailing back and forth since then. I even bought the extra warranty. I’m about to give up and just take a loss. Never buying anything from Walmart’s website again. Less than one star from me.
worst company I have ever seen no directions shipped with product no support no one answers the phone by far the worst product do not buy it for a child not fit for a dog to be secured in
I ordered s shoe rack from this company it supposedly delivered 6 days before my delivery date. When I called to say I never received my package they told me to ask post office and my neighbors. They would not send me a replacement after being told I would have s new one shipped over night. There customer service is horrible. Never buying anything from them again. If I could do less than 1 star I would. We will see if I get my money back!
Below 0 stars!!! I will never do business again with Ktaxon. I ordered an item which broke within a few days of use. I then went to Walmart to send the product back twice! Walmart told me they couldn’t send product back and to contact Ktaxon which I did. They answer me by telling me I can return it to Walmart returned items! Or online and to print the return label which I cannot find anywhere on the page!!!
Crappy company and I wish Walmart would not do business with them as they’re unreliable!