Based on 14 customer reviews KT Supply LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
KT Supply LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting KT Supply LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
After reading the customers reviews, I am wondering how credible is this company. I am sick and tired of paying for products and not receive them, or they are in poor condition. I am starting to wonder about the quality of Walmart's service to their customers, especially on line.
Ordered coffee cups from them. Only received part of my order and 2 cups were broken. The rest of the shipment showed delivered. But I never received it. Contacted walmart customer service. Money for undelivered product and shipping was refunded. No response yet on replacements for broken cups. Would not recommend ordering anything from this company directly, or through walmart.com. No stars from me!! Would not let me send without a star.!!
Your company is the worst. Sending out expired products is obviously you’re game. Bottles leaking, writting on bottles fading, Old smelly products. And like a fool i bought at lease 8 bottles. ( bump off face & beard condition). Gave 4 away bottles. I give you No ⭐️‘S. I pray for your downfall & that this company will never be successful. “Tough times don’t last, Tough people do” ✅
I had ordered 2 bottles of Virex II disinfectant online (with sprayers) for $23.32 and one week later I received one damaged bottle of V05 hair shampoo (the packaging showed no damage). I contacted customer service via email sending photos of the wrong/damage bottle and they agreed to resend the order. 1 1/2 weeks later I received only one empty bottle with no sprayer top, and no solution, not the two that I ordered, not worth even $3.00. My only lament is that I did not research KT Supply before I ordered. Only later to find out that the BBB rates KT Supply a D+, in addition to the many negative online reviews. Bottom line: I wrote this buying experience off as a loss and a learning experience. My advice is to stay away from KT Supply. Believe the numerous negative reviews posted here.
Ordered a box of 12 shampoo. July 13, 2021. Got an email the order was started. They have send me scam FedEx emails. They agreed to resend the order. The date it was in my area was before it was sent. I figured out they’re sending the FedEx emails. Total scam.
Picture showed 4 bottles and I paid expecting 4 and only got 1. No packing slip, poorly packaged. Don't even want to bother trying to correct it. Win some, lose some. Won't use them again.
I ordered Wahl clippers on 4/23/20. They were due to arrive on 5/1/20. They were never received or shipped. The FedEx tracking # provided only shows the shipping label was printed. If I could give 0 stars I would. Will not purchase from again. It’s shameful to take advantage of others especially during a worldwide pandemic.
Package was damaged & leaking when received
Ordered a Wahl clipper on 4/22, received no correspondence besides a confirmation. I am in CT and they are in NJ, figured I would get it in a few days. Reached out on 5/1 requesting refund, they actually responded....a week later no refund. I think they are a scam and just want my money back. I was able to order a new clipper from other vendor and had it in my hands before they even replied back to me.
Ordered hair dye and developer via WalMart app on April 14. Got the order confirmation email, and that's all. It has been almost 4 weeks and I have no shipping info, no product, no replies to questions, no refund. Nothing. Will avoid this company in the future
The company is very disorganized. I ordered and paid for a Wahl hair clippers. It was delivered to another person in Boston. I live in the same state as the company (NJ). I contacted the supplier and they indicated it was Walmart's fault even thought I could see the USPS tracking was initiated from their companies address. I asked for a refund and I did not get a clear response. I sent a follow-up e-mail, still no response. Do not use this company.
Makes you wait forever then cancels order just before the delivery date.
Ordered something from them via Walmart.com. Never got the product—It was delivered to someone in CA. Why, I don’t know, since I live on the East coast.