KT Performance
Based on 3 customer reviews KT Performance is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
KT Performance cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting KT Performance. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Recent reviews
KTPERFORMANCE WARNING BEWARE
WARNING. Google the complaints about this so called Company. All the reviews show it is your fault, responses are rude, condesending and unprofessional. I've even emailed the owner who would argue with you all day rather than devote his attention to this pityful service company. Don't waste your time trying to negoiate with him, he would rather argue, lie and deceive. If you have time to waste and want excuses, lies, etc contact him at kenny@name of company.net Kenny Thompson. GOOD LUCK
I'm sure you don't understand. All the many many online complaints clearly show ya"ll are very simple minded and all the complaints online you
blame the customer, it is never KTPerformance fault. All the replies are written very unprofessional and rude. I'll try to clear up your confusion if you
promise to get someone with common sense to read it and explain it to you.
Your website showed the part would be DELIVERED OCT 16 before I put it in the cart and in your confirmation email. Fedex sent an email showing it will be delivered OCT 16. At the end of the day, Fedex changed it to will be delivered OCT 17. At the end of the day, they changed it to will be delivered OCT 18 BY 10:05AM. I emailed you morons of their delay because unlike your poor organization, they work Sat & Sun and those are what you would call "BUSINESS
DAYS' It arrived at 11:21am not by 10:05
I placed the order because I needed it OCT 16 NOT OCT 18 therefore you lied to a customer once again. Those dates are not the FREE NEXT BUSINESS DAYS as you falsely stated.
Got it now IGMO? Please get someone to explain it to you.
Reply from KT Performance
Updated 5 hours ago
Gary, I'm extremely confused of the issue with your order and why you feel it did not meet expectations.
You placed your order on Thursday 10/14 at 6:10pm (our hours are 9am-6pm). When you placed your order for the $41 part, you elected the "FREE Ground Shipping" option.
Your order was processed the next morning, 10/15 at 9:28am. The order was shipped out that same day and the tracking information was sent to you.
Your order then arrived to you on the very next business day, Monday 10/18 at 11:21am.
• Your order was placed after hours on Thursday thus making it a order for Friday morning.
• Your order was processed and shipped on Friday
• Your item arrive the morning of the next business day
• You elected the "FREE Ground Shipping" which shows it might take up to 5+ business days
So when the facts are laid out, your FREE shipping was delivered to you the next business day. So I'm still confused on what delivery you thought you were receiving as you should have been extremely happy with your FREE Next Day AM Delivery.
-BYH
Quoting a customer that replied 5 days ago and I fully agree. No need to describe your problem, THEY ARE ALWAYS RIGHT. Avoid them and shop elesewhere.
I'm not going to waste a lot of my time because I already have with this company
It's very simple they're unprofessional unorganized and constantly lie about the situation. People beware we all want good customer service these days this company is inadequate and cannot provide good customer service.