Based on 36 customer reviews KOAVOTY USA INC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Koavoty and Sunzeal products in Auto & Tires, Home Improvement and Arts Crafts & Sewing categories.
KOAVOTY USA INC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting KOAVOTY USA INC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I only gave a 1 star rating because they wouldn't allow a "Zero"
Bought and item and it arrived about when it was supposed to. They advertised that their product was made of metal and don't buy the "Others" because they were cheap plastic and broke easily but when it came in it was the item they said not to buy, it was the cheap plastic one! I sent emails, Walmart sent to them,,, never got an answer, asked for a refund,,never got an answer. I say at this point at least it wasn't very expensive to learn never to buy from them again!!
On 05/20/2020, I placed an order for UV Lamp but doctor advised against it. On the same day, 05/20/2020 I requested a cancellation and received an email from Walmart.com stating contacted the merchant on my behalf and they would contact me. I tried a second and third time to make sure the item was cancelled. This company never contacted me but they waited until the period for cancellation expire. Then shipped the item because I received notification from UPS that the item was shipped. It also stated when it would arrive but the date was manipulated also. It was done so the item would be delivered so I tried contacting this company again to ask why were they shipping an item after cancellation. Later the item arrived and I refused it before UPS could reach my door. I was able to track the item back to Kovaoty and it was credited back to my account. Now my credit card company is applying the cost back because they’re saying I did not cancel the item per policy. This is an unethical and manipulative company that forces items on customers. What I do not understand is why Walmart.com allow them to do it their customers. I am very disappointed in Walmart also.
If you an item on Walmart.com attached to this company’s name RUN!!!!!
Never sent the product. Never returned email. Product shows label created, but never delivered to the post office. Avoid these guys at all costs. Makes me question buying anything from Walmart.
Received item. Not as pictured. Walmart referred me to Koavoty USA Inc. Sent them email no response. Already paid off my Walmart card. Do not order anything if you plan on returning it. They never answer there emails and there is no number to reach them on.
This company is the WORST‼️.. three months and I have not received my order... they don’t even respond to the emails I send... no real customer service.... I SIMPLY HATE THEM...
Please do not place any orders with this company...their shipping is through Pitney Bowes...and it is slower than the pony express of yesteryear...Plus they do not respond to any emails...
It is a crime that you must rate a review...minus five stars would be my choice...I put a negative review on the product page but I doubt it will be posted...I once gave a negative review on a product about price gouging...It was never posted...
Walmart needs to monitor these market place sellers more aggressively... I see they have changed the way to communicate...and now you can only chat virtually....
If I could give less than one star I would. Not only was there a huge delay in getting the products that we ordered; when we finally got them they were the wrong products and two of the same products. They sent products that were also cheaper than what we paid. I'll be sending Walmart and this company an email. If this is the type of company Walmart is willing to deal with then I might as well not deal with Walmart either. Yes, I may end up paying more but at least I'll get my orders quickly and correctly and not being scammed!!!
This place is a scam. Reflects bad on Walmart also. Order was placed 4/19/20. Card was charged immediately. Product still hasn't been sent. Shame I cant give them negative stars. DO NOT BUY FROM THESE SCAMMERS!!
I ordered dent removal tool. I got the dent puller made of plastic and it should be aluminum. On my first try to pull the trigger it bent and no more use. I wonder why this company will send you a plastic dent puller when they know it will bent.
Don t buy anything from them!!!!This company sucks!!!!!!I ordered an item on the 05/06 ...Still nothing on the 05/27!!!!!
Oh how I wish I could give this seller a -0.
I ordered a Bug Zapper that was supposed to be rechargeable and could be used out of doors. I checked on the manufacturer and the website said USA. Not only is this thing a piece of garbage, it is made in China!!!! Companies are less than honest with advertising.
I sent Walmart a refund request and received an email that the seller had been contacted and I would hear back within one (1) business day. It's been two (2) business days, not counting today (Memorial Day).
I also sent Walmart Corporate an email reminding them that they are ultimately responsible for merchandise they sell on their website and when they allow such shoddy sellers, it is their reputation at stake.
I've tried three (3) times to send this seller a second message and the message won't go through. Again I say that Walmart is ultimately responsible as the product is advertised on their website, under their flag.
I see y'all are just a scammer
I hope y'all will go to hell are y'all belong
Walmart needs to check y'all scammers out more then they do
Y'all are just scum bags
I order a Automotive dent puller the first part of May and around the 14 of May checked tracking on the puller it was suppose to be in LA California
and still have not receive the item here on the 23 May 2020. This was order through Wal Mart.
I ordered something from this company received the wrong item! Told Walmart about it and they said they emailed this company and the company would get back to me in one business day! Haven't heard anything! What a frigging joke?
BUYER BEWARE!! I have been waiting for over 4 weeks for a set of 3 cooper mats! Never received and USPS shows received info in item shipping, but it never received the item to ship! DO NOT ORDER ANY ITEM IF THE SELLER SHOWS IT IS KOAVOTY USA INC.!!!!
I never received the item! Purchased a dent removal system from them on Walmart.com . USPS never delivered and I can't cancel or return. Still showing out for delivery for more than 2 weeks. there is no help from Walmart ether
False advertising. Ordered a Barbestar Grill Brush. Shipped a cheap off brand.
My son purchased a dent removal tool and it was not as described. He has sent two emails for a refund and no response.
These products are horrible. My 18 month old daughter broke into our oven while it was on. Thank God my wife was there to grab her. We have went through two packs so far. They all stop latching at some point horrible products. DO NOT BUY